Effective crisis management: Tools and best practice for the new millennium

Journal of Communication Management

Volumn 7, Issue 4, 2003, Pages 348-355

  Sapriel, Caroline ^a  

^a CS A   (Belgium)

Author keywords

Business contingency planning; Crisis leadership; Risk

Indexed keywords

EID: 84992957720     PISSN: 1363254X     EISSN: None     Source Type: Journal    
DOI: 10.1108/13632540310807485     Document Type: Article

References (3)

1. International Association of Business Communicators, ‘Crisis management handbook’, Annual.
2. Sapriel, C. (2002) ‘The people dimension of a crisis’, Strategic Communication Management, Vol. 6, No. 3.
3. Useem, J. (2001) ‘Ledership: What it takes’, Fortune Magazine, 12th November, pp. 89–90.