The dynamics of collaboration in multipartner projects

Project Management Journal

Volumn 41, Issue 4, 2010, Pages 59-78

  Dietrich, Perttu ^a   Eskerod, Pernille ^a   Dalcher, Darren ^b   Sandhawalia, Birinder ^b  

^a UNIVERSITY OF SOUTHERN DENMARK   (Denmark)

^b MIDDLESEX UNIVERSITY   (United Kingdom)

Author keywords

Collaboration; Highperformance teams; Integration mechanisms; Knowledge integration; Multipartner projects

Indexed keywords

EID: 78650205378     PISSN: 87569728     EISSN: 19389507     Source Type: Journal    
DOI: 10.1002/pmj.20194     Document Type: Conference Paper

References (141)

1. Ahola, T. (2009). Efficiency in project networks: The role of inter-organizational relationships in project implementation. Unpublished doctoral dissertation, Helsinki University of Technology, Helsinki, Finland.
2. Alter, C. (1990). An exploratory study of conflict and coordination in interorganizational service delivery systems. Academy of Management Journal, 33, 478-502.
3. Andersen, E. S. (2008). Rethinking project management: An organizational perspective. Englewood Cliffs, NJ: Prentice Hall.
4. Andersen, E. S., Birchall, D., Jessen, S. A., & Money, A.H. (2006). Exploring project success. Baltic Journal of Management, 1(2), 127-147.
5. Andersen, E. S., Dysvik, A., & Vaagaasar, A. L. (2009). Organizational rationality and project management. International Journal of Managing Projects in Business, 2, 479-498.
6. Anumba, C. J., Pan, J., Issa, R. R. A., & Mutis, I. (2008). Collaborative project information management in a semantic web environment. Engineering, Construction and Architectural Management, 15(1), 78-94.
7. Argote, L., & Ingram, P. (2000). Knowledge transfer in organizations: Learning from the experience of others. Organizational Behavior and Human Decision Processes, 82(1), 1-8.
8. Arslanian-Engoren, C. M. (1995). Lived experiences of CNSs who collaborate with physicians: A phenomenological study. Clinical Nurse Specialist, 9, 68-74.
9. Artto, K., Eloranta, K., & Kujala, J. (2008). Subcontractors' business relationships as risk sources in project networks. International Journal of Managing Projects in Business, 1(1), 88-105.
10. Atkinson, R. (1999). Project management: Cost, time and quality; two best guesses and a phenomenon, its time to accept other success criteria. International Journal of Project Management, 17, 337-342.
11. Ays, K. (1996). Professional project management: A shift towards learning and a knowledge creating structure. International Journal of Project Management, 14(3), 131-136.
12. Baccarini, D. (1999). The logical framework method for defining project success. Project Management Journal, 30(4), 25-32.
13. Barlow, J., Cohen, M., Jashapara, A., & Simpson,Y. (1997). Towards positive partnering. Bristol, UK: The Policy Press.
14. Bayliss, R., Cheung, S., Suen, H., & Wong, S.-P. (2004). Effective partnering tools in construction: A case study on MTRC TKE contract in Hong Kong. International Journal of Project Management, 22, 253-263.
15. Bennett, J., & Jayes, S. (1998). The seven pillars of partnering. London: Thomas Telford Publishing.
16. Blackler, F. (1995). Knowledge, knowledge work and organisations: An overview and interpretation. Organisation Studies, 16, 1021-1046.
17. Boland, R. J., & Tenkasi, R.V. (1995). Perspective making and perspective taking in communities of knowing. Organization Science, 6, 350-372.
18. Bourdieu, P. (1986). The forms of capital. In J. G. Richardson (Ed.), Handbook of theory and research for the sociology of education (pp. 241-258). New York: Greenwood.
19. Boutellier, R., Gassmann, O., Macho, H., & Roux, M. (1998). Management of dispersed product development teams: The role of information technologies. R&D Management, 28(1), 13-25. (Pubitemid 128627575)
20. Boynton, A. C., Zmud, R.W.,& Jacobs, G. C. (1994). The influence of IT man agement practice on IT use in large organizations. MIS Quarterly, 18, 299-318.
21. Brady, T., & Davies, A. (2004). Building project capabilities: From exploratory to exploitative learning. Organization Studies, 25, 1601-1621.
22. Bresnen, M. (2007). Deconstructing partnering in project-based organization: Seven pillars, seven paradoxes and seven deadly sins. International Journal of Project Management, 25, 365-374.
23. Bresnen, M., & Marshall, N. (2000). Partnering in construction: A critical review of issues, problems and dilemmas. Construction Management and Economics, 18, 229-237.
24. Briggs, R. O., de Vreede, G. J., & Nunamaker J. F., Jr. (2003). Collaboration engineering with thinklets to pursue sustained success with group support systems. Journal of Management Information Systems, 19(4), 31-64.
25. Brown, J., & Duguid, P. (1991). Organisational learning and toward a unified view of working, learning and innovation. Organization Science, 2(1), 40-56.
26. Carmel, E., & Tija, P. (2005). Offshoring information technology. Cambridge, UK: Cambridge University Press.
27. Christensen, R. M. (2008). Development practically speaking - Learning processes in the Danish construction industry. Unpublished doctoral thesis, Aalborg University, Aalborg, Denmark.
28. Cohen, S. G., & Bailey, D. E. (1997). What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management, 23, 239-290.
29. Crawford, L. (2006). Developing project management capability: Theory and practice. Project Management Journal, 36(3), 74-97.
30. Daft, R. L., & Lengel, R. H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32, 554-571.
31. Dalcher, D. (2009). Software project success: Moving beyond failure. CEPIS Upgrade, X(5), 42-50.
32. Dalcher, D., & Brodie, L. (2007). Successful IT projects. London: Thomson Publishing.
33. Damgaard, T., & Eskerod, P. (1998, November). Enhancing the competencies in SMEs through networking. In Proceedings for the Conference RENT XII: Research in Entrepreneurship and Small Business, Lyon, France.
34. Daniel, L. J., & Davis, C. R. (2009, July-August). What makes high-performance teams excel? Research-Technology Management, pp. 40-45.
35. Davenport, T. H. (1993). Process innovation: Reengineering work through information technology. Cambridge, MA: Harvard Business School Press.
36. Davies, A. (2004). Moving base into high-value integrated solutions: A value stream approach. Industrial and Corporate Change, 13, 727-756.
37. Davis, P. R., & Walker, D.H. T. (2009). Building capability in construction projects: A relationship-based approach. Engineering, Construction and Architectural Management, 16, 475-489.
38. De Dreu, C. K.W., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: A meta analysis. Journal of Applied Psychology, 88, 741-749.
39. Demsetz, H. (1991). The theory of the firm revisited. In O. Williamson & S. Winter (Eds.), The nature of the firm: Origins, evolution, and development (pp. 159-178). Oxford, UK: Oxford University Press.
40. Diallo, A., & Thuillier, D. (2005). The success of international development projects, trust and communication: An African perspective. International Journal of Project Management, 23, 237-252.
41. Dodgson, M. (1993). Learning, trust, and technological collaboration. Human Relations, 46, 77-95.
42. Dougherty, D., & Hardy, C. (1996). Sustained product innovation in large, mature organizations: Overcoming innovation-to-organization problems. Academy of Management Journal, 39, 1120-1153.
43. Duarte, M., & Davies, G. (2003). Testing the conflict-performance assumptions in business-to-business relationships. Industrial Marketing Management, 32, 91-99.
44. Dubois, A., & Gadde, L.-E. (2000). Supply strategy and network effects - Purchasing behaviour in the constructions industry. European Journal of Purchasing & Supply Management, 6(3-4), 207-215.
45. Dyer, J. H., & Nobeoka, K. (2000). Creating and managing a high-performance knowledge-sharing network: The Toyota case. Strategic Management Journal, 21, 345-367.
46. Eloranta, K. (2007). Supplier relations management in networked project business. Unpublished licentiate's thesis, Helsinki University of Technology, Helsinki, Finland.
47. Eriksson, P. E., Atkin, B., & Nilsson, T. (2008). Client perceptions of barriers to partnering, engineering. Construction and Architectural Management, 15, 527-539.
48. Eriksson, P. E., Atkin, B., & Nilsson, T. (2009). Overcoming barriers to partnering through cooperative procurement procedures. Engineering, Construction and Architectural Management, 16, 598-611.
49. Errasti, A., Beach, R. Oyarbide, A., & Santos, J. (2007). A process for developing partnerships in the construction industry: An empirical study. International Journal of Project Management, 27, 250-256.
50. Faerman, S. R.,McCaffrey, D. P., & Van Slyke, D. M. (2001). Understanding interorganizational cooperation public-private collaboration in regulating financial market innovation. Organization Science, 12, 372-388.
51. Farris, G. F., & Cordero, R. (2002). Leading your scientists and engineers. Research-Technology Management, 45(6), 13-25.
52. Feldman, D. C. (1984). The development and enforcement of group norms. Academy of Management Review, 9(1), 47-53.
53. Gladstein, D. L. (1984). Groups in context: A model of task group effectiveness. Administrative Science Quarterly, 29, 499-517.
54. Glückler, J., & Armbrüster, T. (2003). Bridging uncertainty in management consulting: The mechanisms of trust and networked reputation. Organization Studies, 24, 269-297. (Pubitemid 36932008)
55. Gold, A. H.,Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185-214.
56. Granovetter,M. (1973). The strength of weak ties. American Journal of Sociology, 78, 1360-1380.
57. Gransberg, D. D., Dillon,W. D., Reynolds, L., & Boyd, J. (1999). Quantitative analysis of partnered project performance. Journal of Construction Engineering and Management, 125(3), 161-166.
58. Grant, R.M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17, 109-122.
59. Griffin, A., & Hauser, J. R. (1996). Integrating R&D and marketing: A review and analysis of the literature. Journal of Product Innovation Management, 13, 191-215.
60. Hackman, J. R. (1987). The design of work teams. In J. W. Lorsch (Ed.), Handbook of organizational behavior (pp. 315-342). Englewood Cliffs, NJ: Prentice Hall.
61. Hadjikhani, A. (1996). Project marketing and the management of discontinuity. International Business Review, 5, 319-336.
62. Hayashi, A. M. (2004). Building better teams. MIT Sloan Management Review, 45(2), 5.
63. Hellgren, B., & Stjernberg, T. (1995). Design and implementation in major investments - A project network approach. Scandinavian Journal of Management, 11, 377-394.
64. Henderson, R., & Cockburn, I. (1994). Measuring competence? Exploring firm effects in pharmaceutical research. Strategic Management Journal, 15, 63-84.
65. Hoegl, M., & Gemuenden, H. G. (2001). Teamwork quality and the success of innovative projects: A theoretical concept and empirical evidence. Organization Science, 12, 435-449.
66. Hoegl, M.,Weinkauf, K., & Gemuenden, H. G. (2004). Inter-team coordination, project commitment, and teamwork: A longitudinal study. Organization Science, 15, 38-55.
67. Hoopes,D. G., & Postrel, S. (1999). Shared knowledge, "glitches," and product development performance. Strategic Management Journal, 20, 837-865.
68. Huang, J. (2000). Knowledge integration processes and dynamics: An empirical study of two cross-functional programme teams. Unpublished doctoral thesis, Warwick Business School, University of Warwick, Warwick, UK.
69. Huang, J., Newell, S., & Pan, S. L. (2001). The process of global knowledge integration: A case study of a multinational investment bank's Y2K program. European Journal of Information Systems, 10(3), 161-174.
70. Huber, G. (1991). Organisational learning: The contributing processes and the literatures. Organization Science, 2(1), 88-115.
71. Ingram, P., & Baum, J. A. C. (2001). Interorganizational learning and the dynamics of chain relationships. Advances in Strategic Management, 18, 109-139.
72. Jang,Y., & Lee, J. (1998). Factors influencing the success of management consulting projects. International Journal of Project Management, 12(2), 67-72.
73. Jap, S. D. (1999). Pie-expansion efforts: Collaboration processes in buyer-supplier relationships. Journal of Marketing Research, XXXVI, 461-475.
74. Johnson, J. L. (1999). Strategic integration in industrial distribution channels: Managing the interfirm relationship as strategic asset. Journal of the Academy of Marketing Science, 27, 4-18.
75. Kahn, K. B., & McDonough, E. F., III. (1997). An empirical study of relationships among co-location, integration, performance, and satisfaction. Journal of Product Innovation Management, 14, 161-178.
76. Karsten, H. (1999). Collaboration and collaborative information technologies: A review of the evidence. The Data Base for Advances in Information Systems, 30(2), 44-65.
77. Keegan, A., & Turner, J. R. (2001). Quantity versus quality in projectbased learning practices. Management Learning, 32(1), 77-98.
78. Kolb, D. (1984). Experiential learning: Experience as a source of learning and development. Englewood Cliffs, NJ: Prentice Hall.
79. Kraut, R. E., Egido, C., & Galagher, J. (1990). Patterns of contact and communication in scientific research collaboration. In J. Galagher, R. E. Kraut, & C. Egido (Eds.), Intellectual teamwork: Social and technological foundations of cooperative work (pp. 149-172). Hillsdale, NJ: Lawrence Erlbaum Associates.
80. Larson, M., & Wikström, E. (2007). Relational interaction processes in project networks: The consent and negotiation perspectives. Scandinavian Journal of Management, 23, 327-352.
81. Lave, J., & Wenger, E. (1991). Situated learning: Legitimate peripheral participation. Cambridge, UK: Cambridge University Press.
82. Lawrence, P., & Lorsch, J. (1967). Organization and environment: Managing differentiation and integration. Boston, MA: Harvard University Press.
83. Lazar, F. (2000). Project partnering: Improving the likelihood of win/win outcomes. Journal of Management in Engineering, ASCE, 16(2), 71-83.
84. Leenders, M. A. A. M., & Wierenga, B. (2002). The effectiveness of different mechanisms for integrating marketing and R&D. Journal of Product Innovation Management, 19, 305-317.
85. Leonard-Barton, D. (1992). Core capabilities and core rigidities. Strategic Management Journal, 13, 111-126.
86. Leonard-Barton, D. (1995). Wellsprings of knowledge: Building and sustaining the source of innovation. Boston, MA: Harvard Business School Press.
87. Liedtka, J. M., & Whitten, E. (1998). Enhancing care delivery through crossdisciplinary collaboration: A case study. Journal of Healthcare Management, 43, 185-205.
88. Lindkvist, L. (2005). Knowledge communities and knowledge collectivities: A typology of knowledge work in groups. Journal of Management Studies, 42, 1189-1210.
89. Lundin, R. A., & Midler, C. (Eds.). (1998). Projects as arenas for renewal and learning processes. Boston: Kluwer Academic.
90. Marjchrzak, A., Cooper, L., & Neece, O. (2004). Knowledge reuse for innovation. Management Science, 50(2), 174-188.
91. Martin-Rodriguez, L., Beaulieu, M., D'Amour, M., & Ferrada-Videla, M. (2005). The determinants of successful collaboration: A review of theoretical and empirical studies. Journal of Interprofessional Care, 19(Suppl), 132-147.
92. Marwick, A. D. (2001). Knowledge management technology. IBM Systems Journal, 40, 814-830.
93. Mattessich, P.W., & Monsey, B. R. (1992). Collaboration: What makes it work. A review of research literature on factors influencing successful collaboration. St. Paul, MN: Amherst H. Wilder Foundation.
94. McGrath, J. E. (1984). Group interaction and performance. Englewood Cliffs, NJ: Prentice Hall.
95. McKenzie, J., & van Winkelen, C. (2004). Understanding the knowledgeable organisation: Nurturing knowledge competence. London: Thomson.
96. Mitchell,V., & Zmud, R. (1999). The effects of coupling IT and work process strategies in redesign projects. Organization Science, 10, 424-438.
97. Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal, 15(2), 135-152.
98. Montoya-Weiss, M., Massey, A. P., & Song, M. (2001). Getting it together: Temporal coordination and conflict management in global virtual teams. Academy of Management Journal, 44, 1251-1262.
99. Moodysson, J., & Jonsson, O. (2007). Knowledge collaboration and proximity: The spatial organization of biotech innovation projects. European Urban and Regional Studies, 14(2), 115-131. (Pubitemid 46561883)
100. Morrison, R., & Kennedy, J. (Eds.). (1996, July). Proceedings [of the] 14th British National Conference on Databases, Edinburgh, Scotland, United Kingdom. Berlin: Springer.
101. Munns, A. K., & Bjerimi, B. F. (1996). The role of project management in achieving success. International Journal of Project Management, 14(2), 81-87.
102. Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organisational advantage. Academy of Management Review, 23, 242-266.
103. Newell, S., & Huang, J. (2005). Knowledge integration processes and dynamics within the context of crossfunctional projects. In P. E. D. Love, P. S. W. Fong, & Z. Irani (Eds.), Management of knowledge in project environments (pp. 19-40). Amsterdam: Elsevier Butterworth-Heinemann.
104. Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5, 14-37.
105. Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford, UK: Oxford University Press.
106. O'Dell, C., & Grayson, C. (1998). If only we knew what we know: Identification and transfer of internal best practices. California Management Review, 40(3), 154-174.
107. O'Leary-Kelly, A. M.,Martocchio, J. J., & Frink, D. D. (1994). A review of the influence of group goals on group performance. Academy of Management Journal, 37, 1285-1301.
108. Olsen, B.,Haugland, S., Karlsen, E., & Husøy, G. (2005). Governance of complex procurements in the oil and gas industry. Journal of Purchasing & Supply Management, 11(1), 1-13.
109. Paul, D. L., & McDaniel, R. R. (2004). A field study of the effect of interpersonal trust on virtual collaborative relationship performance. MIS Quarterly, 28(2), 183-227.
110. Pinto, J. K., & Slevin, D. P. (1988). Project success: Definitions and measurement techniques. Project Management Journal, 19(1), 67-71.
111. Pinto,M. B., Pinto, J. K., & Prescott, J. E. (1993). Antecedents and consequences of project team crossfunctional success. Management Science, 39, 1281-1298.
112. Project Management Institute. (2008). A guide to the project management body of knowledge (PMBOK® guide) Fourth edition. Newton Square, PA: Author.
113. Reich, B. H., & Benbasat, I. (1996). Measuring the linkage between business and information technology objectives. MIS Quarterly, 20(1), 55-81.
114. Rice, R. E. (1992). Task analyzability, use of new media, and effectiveness: A multi-site exploration of media richness. Organization Science, 3, 475-500.
115. Ritter, T., & Gemünden, H.-G. (2003). Interorganizational relationships and networks: An overview. Journal of Business Research, 56, 691-697.
116. Rura-Polley, T., & Baker, E. (2002). Extending collaboration support systems: Making sense in remote innovation. In M. Khosrow-Pour (Ed.) Collaborative information technologies (pp. 1-23). Hershey, PA: Idea Group.
117. Sabherwal, R. (1999). The role of trust in outsourced is development projects. Communications of the ACM, 42(2), 80-86.
118. Sicotte, C., D'Amour, D., & Moreault, M. (2002). Interdisciplinary collaboration within Quebec community health care centers. Social Science & Medicine, 55, 991-1003.
119. Sicotte, H., & Langely, A. (2000). Integration mechanisms and R&D project performance. Journal of Engineering Technology and Management, 17, 1-37.
120. Silén-Lipponen, M., Turunen, H., & Tossavainen, K. (2002). Collaboration in the operating room: The nurses' perspective. Journal of Nursing Administration, 32, 16-19.
121. Skaates, M., & Tikkanen, H. (2003). International project marketing: An introduction to the INPM approach. International Journal of Project Management, 21, 503-510.
122. Söderlund, J. (2008). Competence dynamics and learning processes in project-based firms: Shifting, adapting and leveraging. International Journal of Innovation Management, 12(1), 41-67.
123. Tasi,W. (2001). Knowledge transfer in intraorganizational networks: Effects of network position and absorptive capacity on business unit innovation and performance. Academy of Management Journal, 44, 996-1004.
124. Teece, D., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18, 509-533.
125. Terwiesch, C., & Loch, C. (1999). Measuring the effectiveness of overlapping development activities. Management Science, 45, 455-465.
126. Tjosvold, D. (1988). Cooperative and competitive dynamics within and between reorganizational units. Human Relations, 41, 425-436.
127. Tjosvold, D.,Hui, C., Ding, D. Z., & Hu, J. (2003). Conflict values and team relationships: Conflict's contribution to team effectiveness and citizenship in China. Journal of Organizational Behavior, 24(1), 69-88.
128. Turner, J. R., Ledwith, A., & Kelly, J. (2009). Project management in small to medium-sized enterprises. A comparison between firms by size and industry. International Journal of Managing Projects in Business, 2, 282-296.
129. Uzzi,B. (1997). Social structure and competition in interfirm networks: The paradox of embeddedness. Administrative Science Quarterly, 42(1), 35-67.
130. Vaaland, T. I. (2004). Improving project collaboration: Start with the conflicts. International Journal of Project Management, 22, 447-454.
131. Vaaland, T. I., & Håkanson, H. (2003). Exploring inter organizational conflict in complex projects. International Journal of Project Management, 32, 127-138.
132. Van den Bulte, C., & Moenart, R. K. (1998). The effects of R&D team colocation on communication patterns among R&D, marketing, and manufacturing. Management Science, 44(11), 1-18.
133. Van De Ven, A. H. (1986). Central problems in the management of innovation. Management Science, 32, 590-607.
134. Van Sante, M. (2009). The consulting engineering sector - In Europe. Amsterdam: ING.
135. Wagner, S. M., & Hoegl, M. (2006). Involving suppliers in product development: Insights from R&D directors and project managers. Industrial Marketing Management, 35, 936-943.
136. Walter, A., Müller, T.,Helfert, G., & Ritter, T. (2003). Functions of industrial supplier relationships and their impact on relationship quality. Industrial Marketing Management, 32(2), 159-169.
137. Wateridge, J. (1998). How can IS/IT projects be measured for success? International Journal of Project Management, 16(1), 59-63.
138. Wellman, B., & Wortley, S. (1990). Different strokes from different folks: Community ties and social support. American Journal of Sociology, 96, 558-588.
139. Westphal, I., Thoben, K.-D., & Seifert, M. (2007). Measuring collaboration performance in virtual organizations. In L. Camarinha-Matos, H. Afsarmanesh, P. Novais, & C. Analide (Eds.), Establishing the foundation of collaborative networks (pp. 33-42). Boston: Springer.
140. Wycoff, J., & Snead, L. (1999). TOOLS@WORK: Stimulating innovation with collaboration rooms. Journal for Quality and Participation, 22(2), 55-57.
141. Yang, J. (2005). Knowledge integration and innovation: Securing new product advantage in high technology industry. Journal of High Technology Management Research, 16, 121-135.