Emotional Intelligence and Dispute Mediation in Escalating and De-Escalating Situations

Journal of Applied Social Psychology

Volumn 40, Issue 12, 2010, Pages 3059-3105

  Boland, Michael J ^a   Ross, William H ^a  

^a UNIVERSITY OF WISCONSIN LA CROSSE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 78650195009     PISSN: 00219029     EISSN: 15591816     Source Type: Journal    
DOI: 10.1111/j.1559-1816.2010.00692.x     Document Type: Article

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