The acceptance of responsibility and expressions of regret in organizational apologies after a transgression

Corporate Communications

Volumn 15, Issue 4, 2010, Pages 410-427

  Pace, Kristin M ^a   Fediuk, Tomasz A ^b   Botero, Isabel C ^b  

^a MICHIGAN STATE UNIVERSITY   (United States)

^b ILLINOIS STATE UNIVERSITY   (United States)

Author keywords

Corporate communications; Corporate image; Corporate social responsibility

Indexed keywords

EID: 78049510031     PISSN: 13563289     EISSN: None     Source Type: Journal    
DOI: 10.1108/13563281011085510     Document Type: Article

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