The effects of favor and apology on compliance

Communication Research

Volumn 34, Issue 6, 2007, Pages 575-595

  Goei, Ryan ^a   Roberto, Anthony ^b   Meyer, Gary ^c   Carlyle, Kellie ^d  

^a UNIVERSITY OF MINNESOTA DULUTH   (United States)

^b OHIO STATE UNIVERSITY   (United States)

^c MARQUETTE UNIVERSITY   (United States)

^d ARIZONA STATE UNIVERSITY   (United States)

Author keywords

Apology; Compliance; Favor; Persuasion; Reciprocity

Indexed keywords

EID: 35748977578     PISSN: 00936502     EISSN: 15523810     Source Type: Journal    
DOI: 10.1177/0093650207307896     Document Type: Article

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