An analysis of e-business adoption and its impact on relational quality in travel agency-supplier relationships

Tourism Management

Volumn 31, Issue 6, 2010, Pages 777-787

  Andreu, Luisa ^a   Aldás, Joaquín ^a   Bigné, J Enrique ^a   Mattila, Anna S ^b  

^a UNIVERSITY OF VALENCIA   (Spain)

^b PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Commitment; E business; Relational quality; Supply chain; Travel agencies; Trust

Indexed keywords

ELECTRONIC COMMERCE; INTERNET; MARKETING; RECIPROCITY; TECHNOLOGY ADOPTION; TOURISM MANAGEMENT;

SPAIN;

EID: 77955412855     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2009.08.004     Document Type: Article

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