Service postponement: Translating manufacturing postponement to service operations

Journal of Manufacturing Technology Management

Volumn 21, Issue 4, 2010, Pages 470-483

  Yang, Biao ^a   Yang, Ying ^b   Williams, Sharon ^c  

^a UNIVERSITY OF YORK   (United Kingdom)

^b ABERYSTWYTH UNIVERSITY   (United Kingdom)

^c CARDIFF UNIVERSITY   (United Kingdom)

Author keywords

Lead times; Service delivery systems

Indexed keywords

DESIGN/METHODOLOGY/APPROACH; ECONOMIC BENEFITS; LEAD TIME; MANUFACTURING COMPANIES; MANUFACTURING POSTPONEMENT; POSTPONEMENT STRATEGIES; PUSH-PULL BOUNDARY; REDUCING COSTS; SERVICE DELIVERY; SERVICE DELIVERY SYSTEM; SERVICE OPERATIONS; SERVICE PERFORMANCE; SERVICE PROVIDER;

COST REDUCTION; CUSTOMER SATISFACTION; VISIBILITY;

MANUFACTURE;

EID: 77952598827     PISSN: 1741038X     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410381011046580     Document Type: Article

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