Service engineering - Methodical development of new service products

International Journal of Production Economics

Volumn 85, Issue 3, 2003, Pages 275-287

  Bullinger, Hans Jörg ^a   Fähnrich, Klaus Peter ^b   Meiren, Thomas ^a  

^a FRAUNHOFER IAO   (Germany)

^b UNIVERSITY OF LEIPZIG   (Germany)

Author keywords

New service development; R D Management of services; Service engineering; Service typology

Indexed keywords

COMPETITION; PRODUCT DEVELOPMENT; RESEARCH AND DEVELOPMENT MANAGEMENT; SALES;

SERVICE ENGINEERING;

PRODUCTION ENGINEERING;

EID: 0038486884     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0925-5273(03)00116-6     Document Type: Conference Paper

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