-
1
-
-
4043170596
-
When good brands do bad
-
June
-
Aaker, Jennifer, Susan Foumier, and S. Adam Brasel (2004), "When Good Brands Do Bad," Journal of Consumer Research, 31 (June), 1-16.
-
(2004)
Journal of Consumer Research
, vol.31
, pp. 1-16
-
-
Jennifer, A.1
Foumier, S.2
Brasel, S.A.3
-
2
-
-
4043079952
-
The effects of brand relationship norms on consumer attitudes and behavior
-
Aggarwal, Pankaj (2004), "The Effects of Brand Relationship Norms on Consumer Attitudes and Behavior," Journal of Consumer Research, 31(1), 87-101.
-
(2004)
Journal of Consumer Research
, vol.31
, Issue.1
, pp. 87-101
-
-
Aggarwal, P.1
-
3
-
-
0034338863
-
Examination of psychological processes underlying resistance to persuasion
-
Ahluwalia, Rohini (2000), "Examination of Psychological Processes Underlying Resistance to Persuasion," Journal of Consumer Research, 27 (2), 217-32.
-
(2000)
Journal of Consumer Research
, vol.27
, Issue.2
, pp. 217-232
-
-
Ahluwalia, R.1
-
4
-
-
0034341532
-
Consumer response to negative publicity: The moderating role of commitment
-
May
-
Robert E. Burnkrant, and H. Rao Unnava (2000), "Consumer Response to Negative Publicity: The Moderating Role of Commitment," Journal of Marketing Research, 37 (May), 203-214.
-
(2000)
Journal of Marketing Research
, vol.37
, pp. 203-214
-
-
Burnkrant, R.E.1
Unnava, H.R.2
-
5
-
-
84986665106
-
The measurement and antecedents of affective, continuance, and normative commitment to the organization
-
March
-
Allen, Natalie J. and John P. Meyer (1990), "The Measurement and Antecedents of Affective, Continuance, and Normative Commitment to the Organization," Journal of Occupational Psychology, 63 (March), 1-18.
-
(1990)
Journal of Occupational Psychology
, vol.63
, pp. 1-18
-
-
Allen, N.J.1
Meyer, J.P.2
-
6
-
-
45549117741
-
The involvement-commitment model: Theory and implications
-
Beatty, Sharon E., Lynn R. Kahie, and Pamela Homer (1988), "The Involvement-Commitment Model: Theory and Implications," Journal of Business Research, 16 (2), 149-67.
-
(1988)
Journal of Business Research
, vol.16
, Issue.2
, pp. 149-167
-
-
Beatty, S.E.1
Kahie, L.R.2
Homer, P.3
-
7
-
-
0037397355
-
Consumer-company identification: A framework for understanding consumers' relationships with companies
-
April
-
Bhattacharya, C.B. and Sankar Sen (2003), "Consumer-Company Identification: A Framework for Understanding Consumers' Relationships with Companies," Journal of Marketing, 67 (April), 76-89.
-
(2003)
Journal of Marketing
, vol.67
, pp. 76-89
-
-
Bhattacharya, C.B.1
Sen, S.2
-
8
-
-
0007014597
-
A decision model for prioritizing and addressing consumer information problems
-
Bloom, Paul N. (1989), "A Decision Model for Prioritizing and Addressing Consumer Information Problems," Journal of Public Policy & Marketing, 8, 161-80.
-
(1989)
Journal of Public Policy & Marketing
, vol.8
, pp. 161-180
-
-
Bloom, P.N.1
-
10
-
-
0003740335
-
-
Bruner, Gordon C., II, Karen E. James, and Paul J. Hensel, eds. Chicago: American Marketing Association
-
Bruner, Gordon C., II, Karen E. James, and Paul J. Hensel, eds. (2001), Marketing Scales Handbook: A Compilation of MultiItem Measures, Vol. 3. Chicago: American Marketing Association.
-
(2001)
Marketing Scales Handbook: A Compilation of MultiItem Measures
, vol.3
-
-
-
11
-
-
0035590133
-
The chain of effects from brand trust to brand affect to brand performance: The role of brand loyalty
-
April
-
Chaudhuri, Arjun and Morris B. Holbrook (2001), "The Chain of Effects from Brand Trust to Brand Affect to Brand Performance: The Role of Brand Loyalty," Journal of Marketing, 65 (April), 81-93.
-
(2001)
Journal of Marketing
, vol.65
, pp. 81-93
-
-
Chaudhuri, A.1
Holbrook, M.B.2
-
12
-
-
0030366347
-
Is reliability obsolete? A commentary on 'are simple gain scores obsolete
-
September
-
Collins, Linda M. (1996), "Is Reliability Obsolete? A Commentary on 'Are Simple Gain Scores Obsolete," Applied Psychological Measurement, 20 (September), 289-92.
-
(1996)
Applied Psychological Measurement
, vol.20
, pp. 289-292
-
-
Collins, L.M.1
-
14
-
-
45449090304
-
Foul mouth: Stealth marketers flirt with law
-
October 3
-
Creamer, Matthew (2005), "Foul Mouth: Stealth Marketers Flirt with Law," Advertising Age, (October 3), 6.
-
(2005)
Advertising Age
, pp. 6
-
-
Creamer, M.1
-
15
-
-
78049501975
-
Caught in the clutter crossfire: Your brand
-
April 2
-
(2007), "Caught in the Clutter Crossfire: Your Brand," Advertising Age, (April 2), 1-2.
-
(2007)
Advertising Age
, pp. 1-2
-
-
-
16
-
-
9744252667
-
How should we measure 'change'-or should we?
-
July
-
Cronbach, Lee J. and Lita Furby (1970), "How Should We Measure 'Change'-or Should We?" Psychological Bulletin, 74 (July), 68-80.
-
(1970)
Psychological Bulletin
, vol.74
, pp. 68-80
-
-
Cronbach, L.J.1
Furby, L.2
-
17
-
-
33644829662
-
Does it pay to shock? Reactions to shocking and nonshocking advertising content among university students
-
September
-
Dahl, Darren W., Kristina D. Frankenberger, and Rajesh V. Manchanda (2003), "Does It Pay to Shock? Reactions to Shocking and Nonshocking Advertising Content Among University Students," Journal of Advertising Research, 43 (September), 268-80.
-
(2003)
Journal of Advertising Research
, vol.43
, pp. 268-280
-
-
Dahl, D.W.1
Frankenberger, K.D.2
Manchanda, R.V.3
-
18
-
-
20344399252
-
Brand trust in the context of consumer loyalty
-
Delgado-Ballester, Elena and Jose Luis Munuera-Alemán (2001), "Brand Trust in the Context of Consumer Loyalty," European Journal of Marketing, 35 (11-12), 1238-58.
-
(2001)
European Journal of Marketing
, vol.35
, Issue.11-12
, pp. 1238-1258
-
-
Delgado-Ballester, E.1
Munuera-Alemán, J.L.2
-
19
-
-
73949158272
-
Easy riding on the superhighway
-
January 17
-
Donath, Bob (1994), "Easy Riding on the Superhighway," Marketing News, (January 17), 10.
-
(1994)
Marketing News
, pp. 10
-
-
Donath, B.1
-
20
-
-
73949157440
-
The week
-
October 24
-
Dougherty, Sheila (2005), "The Week," Advertising Age, (October 24), 18.
-
(2005)
Advertising Age
, pp. 18
-
-
Dougherty, S.1
-
21
-
-
2742607492
-
Causal inferences about communicators and their effect on opinion change
-
Eagly, Alice H., Wendy Wood, and Shelly Chaiken (1978), "Causal Inferences About Communicators and Their Effect on Opinion Change," Journal of Personality and Social Psychology, 36 (4), 424-35.
-
(1978)
Journal of Personality and Social Psychology
, vol.36
, Issue.4
, pp. 424-435
-
-
Eagly, A.H.1
Wood, W.2
Chaiken, S.3
-
22
-
-
33751219884
-
The relative strength of affective commitment in securing loyalty in service relationships
-
Evanschitzky, Heiner, Gopalkrishnan R. Iyer, Hilke Plassmann, Joerg Niessing, and Heribert Meffert (2006), "The Relative Strength of Affective Commitment in Securing Loyalty in Service Relationships," Journal of Business Research, 59 (12), 1207-1213.
-
(2006)
Journal of Business Research
, vol.59
, Issue.12
, pp. 1207-1213
-
-
Evanschitzky, H.1
Iyer, G.R.2
Plassmann, H.3
Niessing, J.4
Meffert, H.5
-
23
-
-
0000009769
-
Evaluative structural equation models with unobservable variables and measurement error
-
February
-
Fornell, Claes and David F. Larcker (1981), "Evaluative Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research, 18 (February), 39-50.
-
(1981)
Journal of Marketing Research
, vol.18
, pp. 39-50
-
-
Fornell, C.1
Larcker, D.F.2
-
24
-
-
0032351557
-
Consumers and their brands: Developing relationship theory in consumer research
-
Fournier, Susan (1998) "Consumers and Their Brands: Developing Relationship Theory in Consumer Research," Journal of Consumer Research, 24 (4), 343-72.
-
(1998)
Journal of Consumer Research
, vol.24
, Issue.4
, pp. 343-372
-
-
Fournier, S.1
-
25
-
-
84992886003
-
When does commitment lead to loyalty?
-
Fullerton, Gordon (2003), "When Does Commitment Lead to Loyalty?" Journal of Service Research, 5 (4), 333-44.
-
(2003)
Journal of Service Research
, vol.5
, Issue.4
, pp. 333-344
-
-
Fullerton, G.1
-
26
-
-
0033423162
-
The different roles of satisfaction, trust, and commitment in customer relationships
-
April
-
Garbarmno, Ellen and Mark S. Johnson (1999), "The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships," Journal of Marketing, 63 (April), 70-87.
-
(1999)
Journal of Marketing
, vol.63
, pp. 70-87
-
-
Garbarmno, E.1
Johnson, M.S.2
-
27
-
-
0038176559
-
Dynamic Pricing in Internet Retail: Effects on Consumer Trust
-
DOI 10.1002/mar.10084
-
Olivia Lee (2003), "Dynamic Pricing in Internet Retail: Effects on Consumer Trust," Psychology & Marketing, 20 (6), 495-513. (Pubitemid 38614602)
-
(2003)
Psychology and Marketing
, vol.20
, Issue.6
, pp. 495-513
-
-
Garbarino, E.1
Lee, O.F.2
-
28
-
-
33845502553
-
Stealth marketing and editorial integrity
-
Goodman, Ellen P. (2006), "Stealth Marketing and Editorial Integrity," Texas Law Review, 85 (1), 83-152.
-
(2006)
Texas Law Review
, vol.85
, Issue.1
, pp. 83-152
-
-
Goodman, E.P.1
-
29
-
-
58149515885
-
Customer betrayal and retaliation: When your best customers become your worst enemies
-
Summer
-
Grégoire, Yany and Robert J. Fisher (2008), "Customer Betrayal and Retaliation: When Your Best Customers Become Your Worst Enemies," Journal of the Academy of Marketing Science, 36 (Summer), 247-61.
-
(2008)
Journal of the Academy of Marketing Science
, vol.36
, pp. 247-261
-
-
Grégoire, Y.1
Fisher, R.J.2
-
30
-
-
0003506109
-
-
3d ed. New York: Macmillan
-
Hair, Joseph F., Jr., Ralph E. Anderson, Ronald L. Tatham, and William C. Black (1992), Multivariate Data Analysis with Readings, 3d ed. New York: Macmillan.
-
(1992)
Multivariate Data Analysis with Readings
-
-
Hair Jr., J.F.1
Anderson, R.E.2
Tatham, R.L.3
Black, W.C.4
-
31
-
-
73949151120
-
The lonelygirl that really wasn't
-
September 13
-
Heffernan, Virginia and Tom Zeller (2006), "The Lonelygirl That Really Wasn't," The New York Times, (September 13), C[3], 1.
-
(2006)
The New York Times
, vol.100
, Issue.3
, pp. 1
-
-
Heffernan, V.1
Zeller, T.2
-
32
-
-
0031475579
-
The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development
-
Hennig-Thurau, Thorsten and Alexander Klee (1997), "The Impact of Customer Satisfaction and Relationship Quality on Customer Retention: A Critical Reassessment and Model Development," Psychology & Marketing, 14 (8), 737-64.
-
(1997)
Psychology & Marketing
, vol.14
, Issue.8
, pp. 737-764
-
-
Hennig-Thurau, T.1
Klee, A.2
-
33
-
-
0036340501
-
Explanations for the perpetration of and reactions to deception in a virtual community
-
Joinson, Adam N. and Beth Dietz-Ulher (2002), "Explanations for the Perpetration of and Reactions to Deception in a Virtual Community," Social Science Computer Review, 20 (3), 275-389.
-
(2002)
Social Science Computer Review
, vol.20
, Issue.3
, pp. 275-389
-
-
Joinson, A.N.1
Dietz-Ulher, B.2
-
34
-
-
0004113690
-
-
New York: John Wiley & Sons
-
Judge, George G., R. Carter Hill, William Griffiths, Helmut Lutkepohl, and Tsoung-Chao Lee (1982), Introduction to the Theory and Practice of Econometrics. New York: John Wiley & Sons.
-
(1982)
Introduction to the Theory and Practice of Econometrics
-
-
Judge, G.G.1
Hill, R.C.2
Griffiths, W.3
Lutkepohl, H.4
Lee, T.-C.5
-
35
-
-
4043161419
-
Stealth marketing: How to reach consumers surreptitiously
-
Kaikati, Andrew and Jack Kaikati (2004), "Stealth Marketing: How to Reach Consumers Surreptitiously," California Management Review, 46 (4), 6-22.
-
(2004)
California Management Review
, vol.46
, Issue.4
, pp. 6-22
-
-
Kaikati, A.1
Kaikati, J.2
-
36
-
-
3042519093
-
Consumers' trust in a brand and the link to brand loyalty
-
December
-
Lau, Geok Theng and Sook Han Lee (1999), "Consumers' Trust in a Brand and the Link to Brand Loyalty," Journal of Market- Focused Management, 4 (December), 341-70.
-
(1999)
Journal of Market- Focused Management
, vol.4
, pp. 341-370
-
-
Lau, G.T.1
Lee, S.H.2
-
37
-
-
0032328858
-
The moderating influence of attitude strength on the susceptibility to context effects in attitude surveys
-
Lavine, Howard, Joseph W. Huff, Stephen H. Wagner, and Donna Sweeney (1998), "The Moderating Influence of Attitude Strength on the Susceptibility to Context Effects in Attitude Surveys," Journal of Personality and Social Psychology, 75 (2), 359-73.
-
(1998)
Journal of Personality and Social Psychology
, vol.75
, Issue.2
, pp. 359-373
-
-
Lavine, H.1
Huff, J.W.2
Wagner, S.H.3
Sweeney, D.4
-
38
-
-
73949099698
-
Control is what PVR Is all about. as well as TVC-avoidance
-
February 10
-
Lord, Jamie (2006), "Control Is What PVR Is All About . as Well as TVC-Avoidance," Media, (February 10), 13.
-
(2006)
Media
, pp. 13
-
-
Lord, J.1
-
39
-
-
45449105427
-
Commericalizing social interaction: The ethics of stealth marketing
-
Spring
-
Martin, Kelly D. and N. Craig Smith (2008), "Commericalizing Social Interaction: The Ethics of Stealth Marketing," Journal of Public Policy & Marketing, 27 (Spring), 45-56.
-
(2008)
Journal of Public Policy & Marketing
, vol.27
, pp. 45-56
-
-
Martin, K.D.1
Smith, N.C.2
-
40
-
-
0003129092
-
A framework for evaluating consumer information regulation
-
Winter
-
Mazis, Michael B., Richard Staelin, Howard Beales, and Steeven Salop (1981), "A Framework for Evaluating Consumer Information Regulation," Journal of Marketing, 45 (Winter), 11-21.
-
(1981)
Journal of Marketing
, vol.45
, pp. 11-21
-
-
Mazis, M.B.1
Staelin, R.2
Beales, H.3
Salop, S.4
-
42
-
-
0040740861
-
On resonance: A critical pluralistic inquiry into advertising rhetoric
-
McQuarrie, Edward F. and David Glen Mick (1992), "On Resonance: A Critical Pluralistic Inquiry into Advertising Rhetoric," Journal of Consumer Research, 19 (2), 180-97.
-
(1992)
Journal of Consumer Research
, vol.19
, Issue.2
, pp. 180-197
-
-
McQuarrie, E.F.1
Mick, D.G.2
-
43
-
-
21344475322
-
The commitment-trust theory of relationship marketing
-
July
-
Morgan, Robert M. and Shelby D. Hunt (1994), "The Commitment-Trust Theory of Relationship Marketing," Journal of Marketing, 58 (July), 20-38.
-
(1994)
Journal of Marketing
, vol.58
, pp. 20-38
-
-
Morgan, R.M.1
Hunt, S.D.2
-
44
-
-
73949087030
-
Disclosure debate hits novel ideas
-
June 19
-
Neff, Jack (2006), "Disclosure Debate Hits Novel Ideas," Advertising Age, (June 19), 4-5.
-
(2006)
Advertising Age
, pp. 4-5
-
-
Neff, J.1
-
45
-
-
33745803806
-
What's in and what's out: Questions on the boundaries of the attitude construct
-
Park, C. Whan and Deborah J. Maclnnis (2006), "What's In and What's Out: Questions on the Boundaries of the Attitude Construct," Journal of Consumer Research, 33 (1), 16-18.
-
(2006)
Journal of Consumer Research
, vol.33
, Issue.1
, pp. 16-18
-
-
Park, C.W.1
Maclnnis, D.J.2
-
46
-
-
45449114860
-
Covert marketing unmasked: A legal and regulatory guide for practices that mask marketing messages
-
Spring
-
Petty, Ross D. and J. Craig Andrews (2008), "Covert Marketing Unmasked: A Legal and Regulatory Guide for Practices That Mask Marketing Messages," Journal of Public Policy & Marketing, 27 (Spring), 7-18.
-
(2008)
Journal of Public Policy & Marketing
, vol.27
, pp. 7-18
-
-
Petty, R.D.1
Andrews, J.C.2
-
47
-
-
84868067394
-
"The perils of posing
-
Powell, Chris (2007), "The Perils of Posing," Profit, 26 (2), 95-97.
-
(2007)
Profit
, vol.26
, Issue.2
, pp. 95-97
-
-
Powell, C.1
-
48
-
-
39749089467
-
The stealth influence of covert marketing and much ado about what may be nothing
-
Spring
-
Rotfeld, Herbert Jack (2008), "The Stealth Influence of Covert Marketing and Much Ado About What May Be Nothing," Journal of Public Policy & Marketing, 27 (Spring), 63-68.
-
(2008)
Journal of Public Policy & Marketing
, vol.27
, pp. 63-68
-
-
Rotfeld, H.J.1
-
49
-
-
27144469564
-
Do satisfied customers buy more? Examining moderating influences in a retailing context
-
October
-
Seiders, Kathleen, Glenn B. Voss, Dhruv Grewal, and Andrea L. Godfrey (2005), "Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context," Journal of Marketing, 69 (October), 26-43.
-
(2005)
Journal of Marketing
, vol.69
, pp. 26-43
-
-
Seiders, K.1
Voss, G.B.2
Grewal, D.3
Godfrey, A.L.4
-
50
-
-
45449083694
-
The policy, consumer, and ethical dimensions of covert marketing: An introduction to the special section
-
Spring
-
Sprott, David E. (2008), "The Policy, Consumer, and Ethical Dimensions of Covert Marketing: An Introduction to the Special Section," Journal of Public Policy & Marketing, 27 (Spring), 4-6.
-
(2008)
Journal of Public Policy & Marketing
, vol.27
, pp. 4-6
-
-
Sprott, D.E.1
-
51
-
-
84935071950
-
Shame and glory: A sociology of hair
-
Synnott, Anthony (1987), "Shame and Glory: A Sociology of Hair," The British Journal of Sociology, 38 (3), 381-413.
-
(1987)
The British Journal of Sociology
, vol.38
, Issue.3
, pp. 381-413
-
-
Synnott, A.1
-
52
-
-
0032372563
-
Customer evaluations of service complaint experiences: Implications for relationship marketing
-
April
-
Tax, Stephen S., Stephen W. Brown, and Murali Chandrashekaran (1998), "Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing," Journal of Marketing, 62 (April), 60-76.
-
(1998)
Journal of Marketing
, vol.62
, pp. 60-76
-
-
Tax, S.S.1
Brown, S.W.2
Chandrashekaran, M.3
-
53
-
-
12944254316
-
The ties that bind: Measuring the strength of consumers' emotional attachments to brands
-
Thomson, Matthew, Deborah J. Maclnnis, and C. Whan Park (2005), "The Ties That Bind: Measuring the Strength of Consumers' Emotional Attachments to Brands," Journal of Consumer Psychology, 15 (1), 77-91.
-
(2005)
Journal of Consumer Psychology
, vol.15
, Issue.1
, pp. 77-91
-
-
Thomson, M.1
Maclnnis, D.J.2
Park, C.W.3
-
54
-
-
10244237801
-
Attitudes toward women's body hair: Relationship with disgust sensitivity
-
Tiggemann, Marika and Christine Lewis (2004), "Attitudes Toward Women's Body Hair: Relationship with Disgust Sensitivity," Psychology of Women Quarterly, 28 (4), 381-87.
-
(2004)
Psychology of Women Quarterly
, vol.28
, Issue.4
, pp. 381-387
-
-
Tiggemann, M.1
Lewis, C.2
-
55
-
-
11944250251
-
Placing trust at the center of your internet strategy
-
Fall
-
Urban, Glen L., Fareena Sultan, and William J. QuaIls (2000), "Placing Trust at the Center of Your Internet Strategy," Sloan Management Review, 42 (Fall), 39-48.
-
(2000)
Sloan Management Review
, vol.42
, pp. 39-48
-
-
Urban, G.L.1
Sultan, F.2
QuaIls, W.J.3
-
56
-
-
45449085106
-
An examination of the effects of activating persuasion knowledge on consumer response to brands engaging in covert marketing
-
Spring
-
Wei, Mei-Ling, Eileen Fischer, and Kelley J. Main (2008), "An Examination of the Effects of Activating Persuasion Knowledge on Consumer Response to Brands Engaging in Covert Marketing," Journal of Public Policy & Marketing, 27 (Spring), 34-44.
-
(2008)
Journal of Public Policy & Marketing
, vol.27
, pp. 34-44
-
-
Wei, M.-L.1
Fischer, E.2
Main, K.J.3
-
58
-
-
73949114201
-
Marketing receptivity survey
-
April 18
-
Yankelovich Partners (2005), "Marketing Receptivity Survey," Topline Report, (April 18).
-
(2005)
Topline Report
-
-
Partners, Y.1
|