The sociology of emotional labor

Annual Review of Sociology

Volumn 35, Issue , 2009, Pages 147-165

  Wharton, Amy S ^a  

^a WASHINGTON STATE UNIVERSITY   (United States)

Author keywords

Customers; Emotion management; Interaction; Jobs; Service; Work

Indexed keywords

EID: 73149109728     PISSN: 03600572     EISSN: None     Source Type: Book Series    
DOI: 10.1146/annurev-soc-070308-115944     Document Type: Article

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