메뉴 건너뛰기




Volumn 71, Issue 2, 2008, Pages 143-156

Privileged emotion managers: The case of actors

Author keywords

[No Author keywords available]

Indexed keywords


EID: 49249092805     PISSN: 01902725     EISSN: None     Source Type: Journal    
DOI: 10.1177/019027250807100204     Document Type: Article
Times cited : (62)

References (35)
  • 1
    • 0004164804 scopus 로고
    • Berkeley, CA: University of California Press
    • Becker, Howard S. 1982. Art Worlds. Berkeley, CA: University of California Press.
    • (1982) Art Worlds
    • Becker, H.S.1
  • 2
    • 0031329832 scopus 로고    scopus 로고
    • Gendered Lawyering: Differences and Dominance in Lawyer-Client Interaction
    • Bogoch, Bryna. 1997. "Gendered Lawyering: Differences and Dominance in Lawyer-Client Interaction." Law and Society Review 31:677-712.
    • (1997) Law and Society Review , vol.31 , pp. 677-712
    • Bogoch, B.1
  • 3
    • 0038497917 scopus 로고    scopus 로고
    • Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart
    • Bolton, Sharon C. and Carol Boyd. 2003. "Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart." Work, Employment, and Society 17:289-308.
    • (2003) Work, Employment, and Society , vol.17 , pp. 289-308
    • Bolton, S.C.1    Boyd, C.2
  • 4
    • 0009236215 scopus 로고    scopus 로고
    • Doing the Job for Others: The affective Requirements of Service Work, Gender, and Emotional Weil-Being
    • Bulan, Heather Ferguson, Rebecca Erickson, and Amy S. Wharton. 1997. "Doing the Job for Others: The affective Requirements of Service Work, Gender, and Emotional Weil-Being." Social Problems 44:235-56.
    • (1997) Social Problems , vol.44 , pp. 235-256
    • Bulan, H.F.1    Erickson, R.2    Wharton, A.S.3
  • 5
    • 0033137360 scopus 로고    scopus 로고
    • Emotional Capital and Professional Socialization: The Case of Mortuary Science Students (and Me)
    • Cahill, Spencer E. 1999. "Emotional Capital and Professional Socialization: The Case of Mortuary Science Students (and Me)." Social Psychological Quarterly 62:101-16.
    • (1999) Social Psychological Quarterly , vol.62 , pp. 101-116
    • Cahill, S.E.1
  • 6
    • 84937312709 scopus 로고
    • Managing Emotions in Public: The Case of Wheelchair Users
    • Cahill, Spencer E and Robin Eggleston. 1994. "Managing Emotions in Public: The Case of Wheelchair Users." Social Psychological Quarterly 57:300-12.
    • (1994) Social Psychological Quarterly , vol.57 , pp. 300-312
    • Cahill, S.E.1    Eggleston, R.2
  • 8
    • 0031512385 scopus 로고    scopus 로고
    • Ideology and Interpersonal Emotion Management: Redefining Identity in Two Support Groups
    • Francis, Linda E. 1997. "Ideology and Interpersonal Emotion Management: Redefining Identity in Two Support Groups." Social Psychological Quarterly 60:153-71.
    • (1997) Social Psychological Quarterly , vol.60 , pp. 153-171
    • Francis, L.E.1
  • 9
    • 0030305896 scopus 로고    scopus 로고
    • Pamela's Place: Power and Negotiation in the Hair Salon
    • Gimlin, Debra. 1996. "Pamela's Place: Power and Negotiation in the Hair Salon." Gender and Society 10:505-26.
    • (1996) Gender and Society , vol.10 , pp. 505-526
    • Gimlin, D.1
  • 12
    • 84917143671 scopus 로고
    • Emotion Work, Feeling Rules, and Social Structure
    • Hochschild, Arlie Russell. 1979. "Emotion Work, Feeling Rules, and Social Structure." American Journal of Sociology 85:551-75.
    • (1979) American Journal of Sociology , vol.85 , pp. 551-575
    • Hochschild, A.R.1
  • 14
    • 85036950327 scopus 로고    scopus 로고
    • Hochschild, Arlie Russell with Anne Machung. 1989. The Second Shift: Working Parents and the Revolution at Home. New York: Viking.
    • Hochschild, Arlie Russell with Anne Machung. 1989. The Second Shift: Working Parents and the Revolution at Home. New York: Viking.
  • 16
    • 49249129358 scopus 로고    scopus 로고
    • Backstage Chronicles: Petrified
    • Lahr, John. 2006. "Backstage Chronicles: Petrified." The New Yorker 82 (26):38-42.
    • (2006) The New Yorker , vol.82 , Issue.26 , pp. 38-42
    • Lahr, J.1
  • 19
    • 0003875346 scopus 로고
    • New York, NY: John Wiley and Sons
    • Lofland, John. 1976. Doing Social Life. New York, NY: John Wiley and Sons.
    • (1976) Doing Social Life
    • Lofland, J.1
  • 21
    • 0035533318 scopus 로고    scopus 로고
    • Peaks and Valleys: The Gendered Emotional Culture of Edgework
    • Lois, Jennifer. 2001. "Peaks and Valleys: The Gendered Emotional Culture of Edgework." Gender and Society 15:381-406.
    • (2001) Gender and Society , vol.15 , pp. 381-406
    • Lois, J.1
  • 22
    • 0001886380 scopus 로고    scopus 로고
    • The Service Society and the Changing Experience of Work
    • Pp, edited by Cameron Lynne MacDonald and Carmen Sirianni. Philadelphia, PA: Temple University Press
    • MacDonald, Cameron Lynne and Carmen Sirianni. 1996. "The Service Society and the Changing Experience of Work." Pp. 1-26 in Working in the Service Society, edited by Cameron Lynne MacDonald and Carmen Sirianni. Philadelphia, PA: Temple University Press.
    • (1996) Working in the Service Society , pp. 1-26
    • MacDonald, C.L.1    Sirianni, C.2
  • 26
    • 37949027781 scopus 로고
    • When Clerks Meet Customers: A Test of Variables Related to Emotional Expression on the Job
    • Rafaeli, Anat. 1989. "When Clerks Meet Customers: A Test of Variables Related to Emotional Expression on the Job." Journal of Applied Psychology 74:385-93.
    • (1989) Journal of Applied Psychology , vol.74 , pp. 385-393
    • Rafaeli, A.1
  • 27
    • 0000291152 scopus 로고
    • Busy Stores and Demanding Customers: How do They Affect the Display of Positive Emotion?
    • Rafaeli, Anat and Robert Sutton. 1990. "Busy Stores and Demanding Customers: How do They Affect the Display of Positive Emotion?" Academy of Management Journal 33:623-37.
    • (1990) Academy of Management Journal , vol.33 , pp. 623-637
    • Rafaeli, A.1    Sutton, R.2
  • 28
    • 84936823563 scopus 로고
    • Managing Emotions in Medical School: Students' Contact with the Living and the Dead
    • Smith, Allen C. and Sherryl Kleinman. 1989. "Managing Emotions in Medical School: Students' Contact with the Living and the Dead." Social Psychological Quarterly 52:56-69.
    • (1989) Social Psychological Quarterly , vol.52 , pp. 56-69
    • Smith, A.C.1    Kleinman, S.2
  • 29
    • 34548597004 scopus 로고
    • Maintaining Norms About Expressed Emotions: The Case of Bill Collectors
    • Sutton, Robert I. 1991. "Maintaining Norms About Expressed Emotions: The Case of Bill Collectors." Administrative Science Quarterly 36:245-68.
    • (1991) Administrative Science Quarterly , vol.36 , pp. 245-268
    • Sutton, R.I.1
  • 30
  • 32
    • 0002433585 scopus 로고    scopus 로고
    • Emotion Work in Care Assistant Work
    • Pp, edited by V. James and J. Gabe. Cambridge, MA: Blackwell
    • Treweek, Geraldine L. 1996. "Emotion Work in Care Assistant Work" Pp. 115-132 in Health and the Sociology of Emotions, edited by V. James and J. Gabe. Cambridge, MA: Blackwell.
    • (1996) Health and the Sociology of Emotions , pp. 115-132
    • Treweek, G.L.1
  • 33
    • 85036955839 scopus 로고    scopus 로고
    • Van Maanen, John and Gideon Kunda. 1989. 'Real Feelings': Emotional Expression and Organizational Culture. Pp. 43-103 in Research in Organizational Behavior, edited by L.L. Cummings and Barry M. Staw. Greenwich, CT: JAI.
    • Van Maanen, John and Gideon Kunda. 1989. "'Real Feelings': Emotional Expression and Organizational Culture." Pp. 43-103 in Research in Organizational Behavior, edited by L.L. Cummings and Barry M. Staw. Greenwich, CT: JAI.
  • 34
    • 21144465386 scopus 로고
    • Managing Emotions on the Job and at Home: Understanding the Consequences of Multiple Emotional Roles
    • Wharton, Amy S. and Rebecca J. Erickson. 1993. "Managing Emotions on the Job and at Home: Understanding the Consequences of Multiple Emotional Roles." Academy of Management Review 18:457-86.
    • (1993) Academy of Management Review , vol.18 , pp. 457-486
    • Wharton, A.S.1    Erickson, R.J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.