Valuing skill differences: Perceived skill complementarity and dyadic helping behavior in teams

Group and Organization Management

Volumn 34, Issue 5, 2009, Pages 536-562

  Oosterhof, Aad ^a   van der Vegt, Gerben S ^a   van de Vliert, Evert ^a   Sanders, Karin ^b  

^a UNIVERSITY OF GRONINGEN   (Netherlands)

^b UNIVERSITY OF TWENTE   (Netherlands)

Author keywords

Helping behavior; Perceived skill complementarity; Perceived skill dissimilarity; Teams

Indexed keywords

EID: 70350511831     PISSN: 10596011     EISSN: 15523993     Source Type: Journal    
DOI: 10.1177/1059601108331239     Document Type: Article

References (60)

1. Ancona, D.G., & Caldwell, D.F. (1992). Demography and design: Predictors of new product team performance. Organization Science, 3(3), 321-341.
2. Aron, A., McLaughlin-Volpe, T., Mashek, D., Lewandowski, G., Wright, S.C., & Aron, E.N. (2004). Including others in self. European Review of Social Psychology, 15, 101-132.
3. Bateman, T.S., & Strasser, S. (1983). A longitudinal analysis of the antecedents of organizational commitment. Academy of Management Journal, 27, 95-112.
4. Bonito, A. (2002). The analysis of participation in small groups. Methodological and conceptual issues related to interdependence. Small Group Research, 33, 412-438.
5. Bowler, W.M., & Brass, D.J. (2006). Relational correlates of interpersonal citizenship behavior: A social networks perspective. Journal of Applied Psychology, 91, 70-82.
6. Bunderson, J.S., & Sutcliffe, K.M. (2002). Comparing alternative conceptualizations of functional diversity in management teams: Process and performance effects. Academy of Management Journal, 45, 875-893.
7. Bunderson, J.S., & Sutcliffe, K.M. (2003). Management team learning orientation and business unit performance. Journal of Applied Psychology, 88, 552-560.
8. Byrne, D. (1971). The attraction paradigm. New York: Academic Press.
9. Campion, M.A., Medsker, G.J., & Higgs, A.C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology, 46, 823-850.
10. De Jong, S.B., Van der Vegt, G.S., & Molleman, E. (2008). The relationships among asymmetry in task dependence, perceived helping behavior, and trust. Journal of Applied Psychology, 92(6), 1625-1637.
11. Dweck, C.S., & Leggett, E.L. (1988). A social-cognitive approach to motivation and personality. Psychological Review, 95, 256-273.
12. Flynn, F.J. (2003). How much should I give and how often? The effects of generosity and frequency of favor exchange on social status and productivity. Academy of Management Journal, 46, 539-553.
13. Goldstein, H., Rasbash, J., Plewis, I., Draper, D., Browne, W., Yang, M.,et al.(1998). A user's guide to MLwiN. London: University of London.
14. Harrison, D.A., Price, K.H., Gavin, J.H., & Florey, A.T. (2002). Time, teams, and task performance: Changing effects of surface- and deep-level diversity on group functioning. Academy of Management Journal, 45, 1029-1045.
15. Hinds, P.J., Carley, K.M., & Krackhardt, D. (2000). Choosing work group members: Balancing similarity, competence, and familiarity. Organizational Behavior and Human Decision Processes, 81, 226-251.
16. Hobman, E.V., Bordia, P., & Gallois, C. (2004). Perceived dissimilarity and work group involvement: The moderating effects of group openness to diversity. Group & Organization Management, 29, 560-587.
17. Jackson, S.E. (1996). The consequences of diversity in multidisciplinary work teams. In M. A. E. West (Ed.), Handbook of work group psychology. New York: John Wiley.
18. Jehn, K., Chadwick, C., & Thatcher, S. (1997). To agree or not to agree: The effects of value congruence, individual demographic dissimilarity, and conflict on workgroup outcomes. The International Journal of Conflict Management, 8, 287-306.
19. Jöreskog, K.G., & Sörbom, D. (1993). LISREL 8: Structural equation modeling with the SIMPLIS command language. Chicago: Scientific Software International.
20. Keller, T. (2001). Cross-functional project groups in research and new product development: Diversity, communications, job stress, and outcomes. Academy of Management Journal, 44, 547-555.
21. Klein, K.J., & Kozlowski, S.W.J. (2000). From micro to meso: Critical steps in conceptualizing and conducting multilevel research. Organizational Research Methods, 3, 211-236.
22. Kizilos, M., Pelled, L., & Cummings, T. (1996). Organizational demography and prosocial organizational behavior. Unpublished manuscript.
23. Krishnan, H.A., Miller, A., & Judge, W.Q. (1997). Diversification and top management team complementarity: Is performance improved by merging similar or dissimilar teams? Strategic Management Journal, 18, 361-374.
24. Lawrence, B.S. (1997). The black box of organizational demography. Organization Science, 8, 1-22.
25. LePine, J.A., & Van Dyne, L.V. (2001). Peer responses to poor performers: An attributional model of helping in the context of groups. Academy of Management Review, 226, 56-91.
26. Mannix, E., & Neale, A.N. (2005). What differences make a difference? The promise and reality of diverse teams in organizations. Psychological Science in the Public Interest, 6, 31-55.
27. Marks, M.A., Zaccaro, S.J., & Mathieu, J.E. (2000). Performance implications of leader briefings and team-interaction training for team adaptation to novel environments. Journal of Applied Psychology, 85(6), 971-986.
28. Mathieu, J.E., Heffner, T.S., Goodwin, G.F., Cannon-Bowers, J.A., & Salas, E. (2005). Scaling the quality of teammates' mental models: Equifinality and normative comparisons. Journal of Organizational Behavior, 26(1), 37-56.
29. Milliken, F.J., & Martins, L.L. (1996). Searching for common threads: Understanding the multiple effects of diversity in organizational groups. Academy of Management Review, 21, 402-433.
30. Muchinsky, P.M., & Monahan, C.J. (1987). What is person-environment congruence? Supplementary versus complementary models of fit. Journal of Vocational Behavior, 31, 268-277.
31. Ng, K.Y., & Van Dyne, L. (2005). Antecedents and performance consequences of helping behavior in work groups: A multilevel analysis. Group & Organization Management, 30, 514-550.
32. Nkomo, S.M., & Cox, T. (1996). Diverse identities in organizations. In S. R. Clegg, C. Hardy, & W. R. Nord (Eds.), Handbook of Organization Studies (pp. 338-356). London: Sage.
33. Pilkington, C.J., Tesser, A., & Stephens, D. (1991). Complementarity in romantic relationships: A self-evaluation maintenance perspective. Journal of Social and Personal Relationships, 8, 481-504.
34. Podsakoff, P.M., MacKenzie, S.B., Paine, J.B., & Bachrach, D.G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563.
35. Porter, C.L.O.H. (2005). Goal orientation: Effects on backing up behavior, performance, efficacy, and commitment in teams. Journal of Applied Psychology, 90, 811-818.
36. Porter, C.L.O.H., Hollenbeck, J.R., Ilgen, D.R., Ellis, A.P.J., West, B.J., & Moon, H. (2003). Backing up behaviors in teams: The role of personality and legitimacy of need. Journal of Applied Psychology, 88, 391-403.
37. Randel, A.E. (2002). Identity salience: A moderator of the relationship between group gender composition and work group conflict. Journal of Organizational Behavior, 23, 749-766.
38. Randel, A.E., & Jaussi, K.S. (2003). Functional background identity, diversity, and individual performance in cross-functional teams. Academy of Management Journal, 46, 763-774.
39. Riordan, C.M. (2000). Relational demography within groups: Past developments, contradictions, and new directions. Research in Personnel and Human Resources Management, 19, 131-173.
40. Rogosa, D. (1980). A critique of cross-lagged correlation. Psychological Bulletin, 88, 245-258.
41. Rousseau, D.M., Sitkin, S.B., Burt, R.S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23, 393-404.
42. Settoon, R.P., & Mossholder, K.W. (2002). Relationship quality and relationship context as antecedents of person- and task-focused interpersonal citizenship behavior. Journal of Applied Psychology, 87, 255-267.
43. Sheppard, B.H., & Sherman, D.M. (1998). The grammars of trust: A model and general implications. Academy of Management Review, 23, 422-437.
44. Simons, T., Pelled, L., & Smith, K.A. (1999). Making use of difference: Diversity, debate, and decision comprehensiveness in top management teams. Academy of Management Journal, 42, 662-673.
45. Smith, K.G., Smith, K.A., Olian, J.D., Sims, H.P., O'Bannon, D.P., & Scully, J.A. (1994). Top management team demography and process: The role of social integration and communication. Administrative Science Quarterly, 39, 412-435.
46. Snijders, T.A.B., & Kenny, D. (1999). The social relations model for family data: A multilevel approach. Personal Relationships, 6, 471-486.
47. Spector, P.E. (1987). Method variance as an artifact in self-reported affect and perception at work: Myth or significant problem? Journal of Applied Psychology, 72, 438-443.
48. Tajfel, H., & Turner, J.C. (1986). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.), The social psychology of intergroup relations (pp. 7-24). Chicago: Nelson-Hall.
49. Tesser, A., & Campbell, J. (1982). Self-evaluation maintenance and the perception of friends and strangers. Journal of Personality, 50, 261-279.
50. Tjosvold, D., & Yu, Z. (2004). Goal interdependence and applying abilities for team in-role and extra-role performance in China. Group Dynamics, 8, 98-111.
51. Tsui, A.S., Egan, T.D., & O'Reilly, C.A. (1992). Being different: Relational demography and organizational attachment. Administrative Science Quarterly, 37, 549-579.
52. Tsui, A.S., & Gutek, B. (1999). Demographic differences in organizations: Current research and future directions. New York: Lexington.
53. Turner, J.C., Hogg, M.A., Oakes, P.J., Reicher, S.D., & Wetherell, M.S. (1987). Rediscovering the social group: A self-categorization theory. Oxford: Basil Blackwell.
54. Van Knippenberg, D., De Dreu, C.K.W., & Homan, A.C. (2004). Work group diversity and group performance: An integrative model and research agenda. Journal of Applied Psychology, 89, 1008-1022.
55. Van der Vegt, G.S., Van de Vliert, E., & Oosterhof, A. (2003). Informational dissimilarity and organizational citizenship behavior: The role of intrateam interdependence and team identification. Academy of Management Journal, 46, 715-727.
56. Van der Vegt, G.S., & Van de Vliert, E. (2005). Effects of perceived skill dissimilarity and task interdependence on helping in work teams. Journal of Management, 31, 73-89.
57. Venkataramani, V., & Dalal, R.S. (2007). Who helps and harms whom? Relational antecedents of interpersonal helping and harming in organizations. Journal of Applied Psychology, 92, 952-966.
58. Warner, R.M., Kenny, D.A., & Stoto, M. (1979). A new round robin analysis of variance for social interaction data. Journal of Personality and Social Psychology, 37, 1742-1757.
59. Weick, K.E. (1969). The social psychology of organizing. Reading, MA: Addison-Wesley.
60. Williams, K.Y., & O'Reilly, C.A. (1998). Demography and diversity in organizations: A review of 40 years of research. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior (Vol. 20, pp. 77-140). Greenwich, CT: JAI.