-
1
-
-
20444458359
-
Effects of interactivity and product information on consumer satisfaction in an online retail setting
-
Ballantine, P.W. (2005), "Effects of interactivity and product information on consumer satisfaction in an online retail setting", International Journal of Retail and Distribution Management, Vol. 33 No. 6, pp. 461-71.
-
(2005)
International Journal of Retail and Distribution Management
, vol.33
, Issue.6
, pp. 461-71
-
-
Ballantine, P.W.1
-
2
-
-
70350353285
-
Color as a factor of product choice in e-commerce
-
Biers, K. and Richards, L. (2005), "Color as a factor of product choice in e-commerce", The Review of Business Information Systems, Vol. 9 No. 4, pp. 33-40.
-
(2005)
The Review of Business Information Systems
, vol.9
, Issue.4
, pp. 33-40
-
-
Biers, K.1
Richards, L.2
-
3
-
-
0002534192
-
Web commercials and advertising hierarchy-of-effects
-
Bruner, G.C. and Kumar, A. (2000), "Web commercials and advertising hierarchy-of-effects", Journal of Advertising Research, Vol. 40 No. 1/2, pp. 35-42.
-
(2000)
Journal of Advertising Research
, vol.40
, Issue.1-2
, pp. 35-42
-
-
Bruner, G.C.1
Kumar, A.2
-
4
-
-
0036400813
-
Technology and the customer interface: What consumers want in the physical and virtual store
-
Burke, R.R. (2002), "Technology and the customer interface: what consumers want in the physical and virtual store", Journal of the Academy of Marketing Science, Vol. 30 No. 4, pp. 411-32.
-
(2002)
Journal of the Academy of Marketing Science
, vol.30
, Issue.4
, pp. 411-32
-
-
Burke, R.R.1
-
5
-
-
70350383801
-
-
Proceedings of the 5th American Marketing Association-Academy of Marketing Joint Biennial Conference, Dublin Institute of Technology, Dublin, 5-8 July
-
Chen, J. and Dibb, S. (2005), Consumers' experience in the online shopping environment: an environmental psychology approach, Proceedings of the 5th American Marketing Association-Academy of Marketing Joint Biennial Conference, Dublin Institute of Technology, Dublin, 5-8 July.
-
(2005)
Consumers' Experience in the Online Shopping Environment: An Environmental Psychology Approach
-
-
Chen, J.1
Dibb, S.2
-
6
-
-
0035691263
-
Hedonic and utilitarian motivations for online retail shopping behavior
-
Childers, T.L., Carr, C.L., Peck, J. and Carson, S. (2001), "Hedonic and utilitarian motivations for online retail shopping behavior", Journal of Retailing, Vol. 77 No. 4, pp. 511-35.
-
(2001)
Journal of Retailing
, vol.77
, Issue.4
, pp. 511-35
-
-
Childers, T.L.1
Carr, C.L.2
Peck, J.3
Carson, S.4
-
7
-
-
70350376934
-
-
in Wiley, J. and Thirkell, P. (Eds), Proceedings of the 2004 Australia New Zealand Marketing Academy Conference, Wellington, 29 November-1 December
-
Clark, S., Buckingham, S. and Fortin, D. (2004), Investigating the impact of online storefront atmospherics on perceived store personality, in Wiley, J. and Thirkell, P. (Eds), Proceedings of the 2004 Australia New Zealand Marketing Academy Conference, Wellington, 29 November-1 December.
-
(2004)
Investigating the Impact of Online Storefront Atmospherics on Perceived Store Personality
-
-
Clark, S.1
Buckingham, S.2
Fortin, D.3
-
8
-
-
0040162254
-
The effects of progressive levels of interactivity and vividness in web marketing sites
-
Coyle, J.R. and Thorson, E. (2001), "The effects of progressive levels of interactivity and vividness in web marketing sites", Journal of Advertising, Vol. 30 No. 3, pp. 65-77.
-
(2001)
Journal of Advertising
, vol.30
, Issue.3
, pp. 65-77
-
-
Coyle, J.R.1
Thorson, E.2
-
9
-
-
70350357401
-
-
American Marketing Association Conference Proceedings, American Marketing Association, Chicago, IL
-
Dailey, L.C. (2002), Consumers' responses to navigational atmospherics on the web: an empirical test, American Marketing Association Conference Proceedings, Vol. 13, American Marketing Association, Chicago, IL, p. 202.
-
(2002)
Consumers' Responses to Navigational Atmospherics on the Web: An Empirical Test
, vol.13
, pp. 202
-
-
Dailey, L.C.1
-
10
-
-
1842832751
-
Navigational web atmospherics: Explaining the influence of restrictive navigation cues
-
Dailey, L. (2004), "Navigational web atmospherics: explaining the influence of restrictive navigation cues", Journal of Business Research, Vol. 57 No. 7, pp. 795-803.
-
(2004)
Journal of Business Research
, vol.57
, Issue.7
, pp. 795-803
-
-
Dailey, L.1
-
11
-
-
44649083114
-
Culture influences on emotional responses to on-line store atmospheric cues
-
Davis, L., Wang, S. and Lindridge, A. (2008), "Culture influences on emotional responses to on-line store atmospheric cues", Journal of Business Research, Vol. 61 No. 8, pp. 806-12.
-
(2008)
Journal of Business Research
, vol.61
, Issue.8
, pp. 806-12
-
-
Davis, L.1
Wang, S.2
Lindridge, A.3
-
12
-
-
33747753228
-
The role of pleasure in web site success
-
De Wulf, K., Schillewaert, N., Muylle, S. and Rangarajan, D. (2006), "The role of pleasure in web site success", Information and Management, Vol. 43 No. 4, pp. 434-46.
-
(2006)
Information and Management
, vol.43
, Issue.4
, pp. 434-46
-
-
de Wulf, K.1
Schillewaert, N.2
Muylle, S.3
Rangarajan, D.4
-
13
-
-
2442503683
-
Online retail atmospherics: Empirical test of a cue typology
-
in Evans, J.R. and Berman, B. (Eds), Proceedings of the 6th Triennial National Retailing Conference Presented by the Academy of Marketing Science and the American Collegiate Retailing Association, Academy of Marketing Science, Hofstra University, Hempstead, NY
-
Eroglu, S.A., Machleit, K.A. and Davis, L. (2000), Online retail atmospherics: empirical test of a cue typology, in Evans, J.R. and Berman, B. (Eds), Retailing 2000: Launching the New Millennium, Proceedings of the 6th Triennial National Retailing Conference Presented by the Academy of Marketing Science and the American Collegiate Retailing Association, Academy of Marketing Science, Hofstra University, Hempstead, NY, pp. 144-50.
-
(2000)
Retailing 2000: Launching the New Millennium
, pp. 144-50
-
-
Eroglu, S.A.1
Machleit, K.A.2
Davis, L.3
-
14
-
-
0010514320
-
Atmospheric qualities of online retailing: A conceptual model and implications
-
Eroglu, S.A., Machleit, K.A. and Davis, L.M. (2001), "Atmospheric qualities of online retailing: a conceptual model and implications", Journal of Business Research, Vol. 54 No. 2, pp. 177-84.
-
(2001)
Journal of Business Research
, vol.54
, Issue.2
, pp. 177-84
-
-
Eroglu, S.A.1
Machleit, K.A.2
Davis, L.M.3
-
15
-
-
0037274423
-
Empirical testing of a model of online store atmospherics and shopper responses
-
Eroglu, S.A., Machleit, K.A. and Davis, L.M. (2003), "Empirical testing of a model of online store atmospherics and shopper responses", Psychology and Marketing, Vol. 20 No. 2, pp. 139-50.
-
(2003)
Psychology and Marketing
, vol.20
, Issue.2
, pp. 139-50
-
-
Eroglu, S.A.1
Machleit, K.A.2
Davis, L.M.3
-
16
-
-
33745821617
-
B2C web site quality and emotions during online shopping episodes: An empirical study
-
Ethier, J., Hadaya, P., Talbot, J. and Cadieux, J. (2006), "B2C web site quality and emotions during online shopping episodes: an empirical study", Information and Management, Vol. 43 No. 5, pp. 627-39.
-
(2006)
Information and Management
, vol.43
, Issue.5
, pp. 627-39
-
-
Ethier, J.1
Hadaya, P.2
Talbot, J.3
Cadieux, J.4
-
17
-
-
3843148208
-
Perceptions of web site design characteristics: A Malaysian/ Australian comparison
-
Fink, D. and Laupase, R. (2000), "Perceptions of web site design characteristics: a Malaysian/ Australian comparison", Internet Research: Electronic Networking Applications and Policy, Vol. 10 No. 1, pp. 44-55.
-
(2000)
Internet Research: Electronic Networking Applications and Policy
, vol.10
, Issue.1
, pp. 44-55
-
-
Fink, D.1
Laupase, R.2
-
18
-
-
23444454516
-
For fun and profit: Hedonic value from image interactivity and responses toward an online store
-
Fiore, A.M., Jin, H.-J. and Kim, J. (2005), "For fun and profit: hedonic value from image interactivity and responses toward an online store", Psychology and Marketing, Vol. 22 No. 8, pp. 669-94.
-
(2005)
Psychology and Marketing
, vol.22
, Issue.8
, pp. 669-94
-
-
Fiore, A.M.1
Jin, H.-J.2
Kim, J.3
-
19
-
-
11044226313
-
Interactivity and vividness effects on social presence and involvement with a web-based advertisement
-
Fortin, D.R. and Dholakia, R.R. (2005), "Interactivity and vividness effects on social presence and involvement with a web-based advertisement", Journal of Business Research, Vol. 58 No. 3, pp. 387-96.
-
(2005)
Journal of Business Research
, vol.58
, Issue.3
, pp. 387-96
-
-
Fortin, D.R.1
Dholakia, R.R.2
-
20
-
-
0001777740
-
Toward a methodology for assessing effects of in-store atmospherics
-
Gardner, M.P. and Siomkos, G.J. (1986), "Toward a methodology for assessing effects of in-store atmospherics", Advances in Consumer Research, Vol. 13 No. 1, pp. 27-31.
-
(1986)
Advances in Consumer Research
, vol.13
, Issue.1
, pp. 27-31
-
-
Gardner, M.P.1
Siomkos, G.J.2
-
21
-
-
2442701414
-
Waiting for the web: How screen color affects time perception
-
Gorn, G.J., Chattopadhyay, A., Sengupta, J. and Tripathi, S. (2004), "Waiting for the web: how screen color affects time perception", Journal ofMarketing Research, Vol. 41 No. 2, pp. 215-25.
-
(2004)
Journal of Marketing Research
, vol.41
, Issue.2
, pp. 215-25
-
-
Gorn, G.J.1
Chattopadhyay, A.2
Sengupta, J.3
Tripathi, S.4
-
22
-
-
23944486914
-
An examination of the influences of store layout in online retailing
-
Griffith, D.A. (2005), "An examination of the influences of store layout in online retailing", Journal of Business Research, Vol. 58 No. 10, pp. 1391-6.
-
(2005)
Journal of Business Research
, vol.58
, Issue.10
, pp. 1391-6
-
-
Griffith, D.A.1
-
23
-
-
70350355182
-
A proposed multi-dimensional scale to measure the e-tailer image construct
-
in Suter, T.A. (Ed.), Society for Marketing Advances, Houston
-
Hopkins, C.D. and Alford, B.L. (2001), A proposed multi-dimensional scale to measure the e-tailer image construct, in Suter, T.A. (Ed.), Marketing Advances in Pedagogy, Process, and Philosophy, Society for Marketing Advances, Houston, TX, pp. 197-8.
-
(2001)
Marketing Advances in Pedagogy, Process, and Philosophy
, pp. 197-8
-
-
Hopkins, C.D.1
Alford, B.L.2
-
24
-
-
2342612940
-
An empirical study of audience impressions of B2C web pages in Japan, China and the UK
-
Hu, J., Shima, K., Oehlmann, R., Zhao, J., Takemura, Y. and Matsumoto, K.-I. (2004), "An empirical study of audience impressions of B2C web pages in Japan, China and the UK", Electronic Commerce Research and Applications, Vol. 3 No. 2, pp. 176-89.
-
(2004)
Electronic Commerce Research and Applications
, vol.3
, Issue.2
, pp. 176-89
-
-
Hu, J.1
Shima, K.2
Oehlmann, R.3
Zhao, J.4
Takemura, Y.5
Matsumoto, K.-I.6
-
25
-
-
0041691123
-
Modeling virtual exploratory and shopping dynamics: An environmental psychology approach
-
Huang, M.-H. (2003), "Modeling virtual exploratory and shopping dynamics: an environmental psychology approach", Information and Management, Vol. 41 No. 1, pp. 39-47.
-
(2003)
Information and Management
, vol.41
, Issue.1
, pp. 39-47
-
-
Huang, M.-H.1
-
26
-
-
0348252235
-
Designing emotionally evocative homepages: An empirica study of the quantitative relations between design factors and emotional dimensions
-
Kim, J., Lee, J. and Choi, D. (2003), "Designing emotionally evocative homepages: an empirica study of the quantitative relations between design factors and emotional dimensions", International Journal of Human-Computer Studies, Vol. 59 No. 6, pp. 899-940.
-
(2003)
International Journal of Human-Computer Studies
, vol.59
, Issue.6
, pp. 899-940
-
-
Kim, J.1
Lee, J.2
Choi, D.3
-
27
-
-
0001943906
-
Atmospherics as a marketing tool
-
Kotler, P. (1973-1974), Atmospherics as a marketing tool, Journal of Retailing, Vol. 49 No. 4, pp. 48-64.
-
(1973)
Journal of Retailing
, vol.49
, Issue.4
, pp. 48-64
-
-
Kotler, P.1
-
28
-
-
0041862717
-
Designing an electronic commerce interface: Attention and product memory as elicited by web design
-
Lee, W. and Benbasat, I. (2003), "Designing an electronic commerce interface: attention and product memory as elicited by web design", Electronic Commerce Research and Applications, Vol. 2 No. 3, pp. 240-53.
-
(2003)
Electronic Commerce Research and Applications
, vol.2
, Issue.3
, pp. 240-53
-
-
Lee, W.1
Benbasat, I.2
-
29
-
-
0006583680
-
-
5th ed., Macmillan College Publishing, New York, NY
-
Lewison, D.M. (1994), Retailing, 5th ed., Macmillan College Publishing, New York, NY.
-
(1994)
Retailing
-
-
Lewison, D.M.1
-
30
-
-
0036567881
-
Effect of store design on consumer purchases: An empirical study of on-line bookstores
-
Liang, T.-P. and Lai, H.-J. (2002), "Effect of store design on consumer purchases: an empirical study of on-line bookstores", Information and Management, Vol. 39 No. 6, pp. 431-44.
-
(2002)
Information and Management
, vol.39
, Issue.6
, pp. 431-44
-
-
Liang, T.-P.1
Lai, H.-J.2
-
31
-
-
0002440674
-
Exploring the factors associated with web site success in the context of electronic commerce
-
Liu, C. and Arnett, K.P. (2000), "Exploring the factors associated with web site success in the context of electronic commerce", Information and Management, Vol. 38 No. 1, pp. 23-33.
-
(2000)
Information and Management
, vol.38
, Issue.1
, pp. 23-33
-
-
Liu, C.1
Arnett, K.P.2
-
32
-
-
0005569346
-
Internet retail store design: How the user interface influences traffic and sales
-
available at
-
Lohse, G.L. and Spiller, P. (1999), Internet retail store design: how the user interface influences traffic and sales, Journal of Computer Mediated Communication, Vol. 5 No. 2, available at: www.ascusc.org/jcmc/vol5/issue2/lohse.htm
-
(1999)
Journal of Computer Mediated Communication
, vol.5
, Issue.2
-
-
Lohse, G.L.1
Spiller, P.2
-
33
-
-
33646337363
-
Creating a satisfying internet shopping experience via atmospheric variables
-
McKinney, L.N. (2004), "Creating a satisfying internet shopping experience via atmospheric variables", International Journal of Consumer Studies, Vol. 28 No. 3, pp. 268-83.
-
(2004)
International Journal of Consumer Studies
, vol.28
, Issue.3
, pp. 268-83
-
-
McKinney, L.N.1
-
34
-
-
12944314829
-
The role of sensation seeking and need for cognition on web-site evaluations: A resource-matching perspective
-
Martin, B.A.S., Sherrard, M.J. and Wentzel, D. (2005), "The role of sensation seeking and need for cognition on web-site evaluations: a resource-matching perspective", Psychology and Marketing, Vol. 22 No. 2, pp. 109-26.
-
(2005)
Psychology and Marketing
, vol.22
, Issue.2
, pp. 109-26
-
-
Martin, B.A.S.1
Sherrard, M.J.2
Wentzel, D.3
-
35
-
-
23944522031
-
Modifying consumer search processes in enhanced on-line interfaces
-
Mazursky, D. and Vinitzky, G. (2005), "Modifying consumer search processes in enhanced on-line interfaces", Journal of Business Research, Vol. 58 No. 10, pp. 1299-309.
-
(2005)
Journal of Business Research
, vol.58
, Issue.10
, pp. 1299-309
-
-
Mazursky, D.1
Vinitzky, G.2
-
36
-
-
0003667583
-
-
MIT Press, Cambridge, MA
-
Mehrabian, A. and Russell, J.A. (1974), An Approach to Environmental Psychology, MIT Press, Cambridge, MA.
-
(1974)
An Approach to Environmental Psychology
-
-
Mehrabian, A.1
Russell, J.A.2
-
37
-
-
0036264394
-
Cross-category effects of induced arousal and pleasure on the internet shopping experience
-
Menon, S. and Kahn, B. (2002), "Cross-category effects of induced arousal and pleasure on the internet shopping experience", Journal of Retailing, Vol. 78 No. 1, pp. 31-40.
-
(2002)
Journal of Retailing
, vol.78
, Issue.1
, pp. 31-40
-
-
Menon, S.1
Kahn, B.2
-
38
-
-
11244275793
-
An empirical investigation of web site characteristics, consumer emotional states and on-line shopping behaviors
-
Mummalaneni, V. (2005), "An empirical investigation of web site characteristics, consumer emotional states and on-line shopping behaviors", Journal of Business Research, Vol. 58 No. 4, pp. 526-32.
-
(2005)
Journal of Business Research
, vol.58
, Issue.4
, pp. 526-32
-
-
Mummalaneni, V.1
-
39
-
-
0036567901
-
Key dimensions of business-to-consumer web sites
-
Ranganathan, C. and Ganapathy, S. (2002), "Key dimensions of business-to-consumer web sites", Information and Management, Vol. 39 No. 6, pp. 457-65.
-
(2002)
Information and Management
, vol.39
, Issue.6
, pp. 457-65
-
-
Ranganathan, C.1
Ganapathy, S.2
-
40
-
-
27744590522
-
Modeling the impact of internet atmospherics on surfer behavior
-
Richard, M.-O. (2005), "Modeling the impact of internet atmospherics on surfer behavior", Journal of Business Research, Vol. 58 No. 12, pp. 1632-42.
-
(2005)
Journal of Business Research
, vol.58
, Issue.12
, pp. 1632-42
-
-
Richard, M.-O.1
-
41
-
-
1842865610
-
Web site design: Viewing the web as a cognitive landscape
-
Rosen, D.E. and Purinton, E. (2004), "Web site design: viewing the web as a cognitive landscape", Journal of Business Research, Vol. 57 No. 7, pp. 787-94.
-
(2004)
Journal of Business Research
, vol.57
, Issue.7
, pp. 787-94
-
-
Rosen, D.E.1
Purinton, E.2
-
42
-
-
84985084394
-
Defining virtual reality: Dimensions determining telepresence
-
Steuer, J. (1992), "Defining virtual reality: dimensions determining telepresence", Journal of Communication, Vol. 42 No. 4, pp. 73-93.
-
(1992)
Journal of Communication
, vol.42
, Issue.4
, pp. 73-93
-
-
Steuer, J.1
-
43
-
-
0002489844
-
Webpage background and viewer attitudes
-
Stevenson, J.S., Bruner, G.C. and Kumar, A. (2000), "Webpage background and viewer attitudes", Journal of Advertising Research, Vol. 40 No. 1/2, pp. 29-34.
-
(2000)
Journal of Advertising Research
, vol.40
, Issue.1-2
, pp. 29-34
-
-
Stevenson, J.S.1
Bruner, G.C.2
Kumar, A.3
-
44
-
-
0000482433
-
E-satisfaction: An initial examination
-
Szymanski, D.M. and Hise, R.T. (2000), "E-satisfaction: an initial examination", Journal of Retailing, Vol. 76 No. 3, pp. 309-22.
-
(2000)
Journal of Retailing
, vol.76
, Issue.3
, pp. 309-22
-
-
Szymanski, D.M.1
Hise, R.T.2
-
45
-
-
33748748880
-
Evaluating the consistency of immediate aesthetic perceptions of web pages
-
Tractinsky, N., Cokhavi, A., Kirschenbaum, M. and Sharfi, T. (2006), "Evaluating the consistency of immediate aesthetic perceptions of web pages", International Journal of Human-Computer Studies, Vol. 64 No. 11, pp. 1071-83.
-
(2006)
International Journal of Human-Computer Studies
, vol.64
, Issue.11
, pp. 1071-83
-
-
Tractinsky, N.1
Cokhavi, A.2
Kirschenbaum, M.3
Sharfi, T.4
-
46
-
-
0034239366
-
Atmospheric effects on shopping behavior: A review of the experimental evidence
-
Turley, L.W. and Milliman, R.E. (2000), "Atmospheric effects on shopping behavior: a review of the experimental evidence", Journal of Business Research, Vol. 49 No. 2, pp. 193-211.
-
(2000)
Journal of Business Research
, vol.49
, Issue.2
, pp. 193-211
-
-
Turley, L.W.1
Milliman, R.E.2
-
47
-
-
1242263530
-
Online store image: Conceptual foundations and empirical measurement
-
Van der Heijden, H. and Verhagen, T. (2004), "Online store image: conceptual foundations and empirical measurement", Information and Management, Vol. 41 No. 5, pp. 609-17.
-
(2004)
Information and Management
, vol.41
, Issue.5
, pp. 609-17
-
-
van der Heijden, H.1
Verhagen, T.2
-
48
-
-
1642541977
-
Virtual store layout: An experimental comparison in the context of grocery retail
-
Vrechopoulos, A.P., O'Keefe, R.M., Doukidis, G.I. and Siomkos, G.J. (2004), "Virtual store layout: an experimental comparison in the context of grocery retail", Journal of Retailing, Vol. 80 No. 1, pp. 13-22.
-
(2004)
Journal of Retailing
, vol.80
, Issue.1
, pp. 13-22
-
-
Vrechopoulos, A.P.1
O'Keefe, R.M.2
Doukidis, G.I.3
Siomkos, G.J.4
-
49
-
-
0042131558
-
Improving searching and reading performance: The effect of highlighting and text color coding
-
Wu, J.-H. and Yuan, Y. (2003), "Improving searching and reading performance: the effect of highlighting and text color coding", Information and Management, Vol. 40 No. 7, pp. 617-37.
-
(2003)
Information and Management
, vol.40
, Issue.7
, pp. 617-37
-
-
Wu, J.-H.1
Yuan, Y.2
-
50
-
-
34548686676
-
Processing of animation in online banner advertising: The roles of cognitive and emotional responses
-
Yoo, C.Y. and Kim, K. (2005), "Processing of animation in online banner advertising: the roles of cognitive and emotional responses", Journal of Interactive Marketing, Vol. 19 No. 4, pp. 18-34.
-
(2005)
Journal of Interactive Marketing
, vol.19
, Issue.4
, pp. 18-34
-
-
Yoo, C.Y.1
Kim, K.2
-
51
-
-
30944463972
-
User satisfaction from commercial web sites: The effect of design and use
-
Zviran, M., Glezer, C. and Avni, I. (2006), "User satisfaction from commercial web sites: the effect of design and use", Information and Management, Vol. 43 No. 2, pp. 157-78.
-
(2006)
Information and Management
, vol.43
, Issue.2
, pp. 157-78
-
-
Zviran, M.1
Glezer, C.2
Avni, I.3
-
52
-
-
70350363022
-
Virtual store atmosphere in internet retailing
-
in Klein, S., O'Keefe, B., Gricar, J. and Podlogar, M. (Eds), Bled, 19-21 June
-
Vrechopoulos, A.P. (2000), "Virtual store atmosphere in internet retailing", in Klein, S., O'Keefe, B., Gricar, J. and Podlogar, M. (Eds), Proceedings of the 13th Bled Electronic Commerce Conference: The End of the Beginning, Bled, 19-21 June, pp. 445-58.
-
(2000)
Proceedings of the 13th Bled Electronic Commerce Conference: The End of the Beginning
, pp. 445-58
-
-
Vrechopoulos, A.P.1
|