Modifying consumer search processes in enhanced on-line interfaces

Journal of Business Research

Volumn 58, Issue 10, 2005, Pages 1299-1309

  Mazursky, David ^a   Vinitzky, Gideon ^a  

^a HEBREW UNIVERSITY OF JERUSALEM   (Israel)

Author keywords

3D; Consumer search processes; Internet; On line consumer behavior; On line interface; Virtual reality

Indexed keywords

EID: 23944522031     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2005.01.003     Document Type: Review

References (49)

1. Joseph W. Alba Amitava Chattopadhyay Effects of context and part-category cues on recall of competing brands. J Mark Res 22 1985 340-349 [August].
2. Joseph Alba John Lynch Barton Weitz Chris Janiszewski Richard Lutz Alen Sawyer et al. Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in electronic marketplaces. J Mark 61 1997 38-53 [July].
3. Sharon E. Beatty Scott M. Smith External search effort: An investigation across several product categories J Consum Res 14 1987 83-95 [June].
4. James R. Bettman Jacob Jacoby Patterns of processing in consumer information acquisition. Adv Consum Res 3 1976 315-320
5. James R. Bettman Mary Frances Luce John W. Payne Constructive consumer choice processes. J Consum Res 25 1998 187-217 [December].
6. Gordon Bower Imagery as a relational organizer in associative learning J Verbal Learn Verbal Behav 9 1970 529-533
7. Gordon Bower Mental imagery and associative learning In: Gregg Lee editor Cognition in learning and memory 1972 John Wiley New York [December]
8. Raymond R. Burke Virtual shopping: Breakthrough in marketing research Harvard Bus Rev 1996 1996 120-131 [March-April]
9. R. Celsi J.C. Olson The role of involvement in attention and comprehension processes J Consum Res 15 1988 210-224 [Septermber].
10. Terry L. Childers Michael Houston Conditions for a picture superiority effect on consumer memory J Consum Res 11 1984 643-654 [September].
11. Andy Cockburn Bruce Mckenzie 3D or not 3D? Evaluating the effect of the third dimension in a document management system. Proceedings of SIGCHI conference on human factors in computing systems 2001 434-441
12. Andy Cockburn Bruce Mckenzie Evaluating the effectiveness of spatial memory in 2D and 3D physical and virtual environments Proceedings of SIGCHI conference on human factors in computing systems 2002 203-210
13. C.L. Costley M. Brucks Selective recall and information use in consumer preference J Consum Res 18 1992 464-474 [March].
14. Abeer Y. Hoque Gerald L. Lohse An information search cost perspective for designing interfaces for electronic commerce J Mark Res 36 1999 387-394 [August].
15. Wesley J. Hutchinson Kalyan Raman Murali K. Mantrala Finding choice alternatives in memory: Probability models of brand name recall J Mark Res 31 1994 441-461 [November]
16. Alice M. Isen Barbara Means The influence of positive affect on decision-making strategy Social Cogn 2 1 1983 18-31
17. Jacoby Jacob, Chestnut Robert W, Weigl KC, Fisher William. Pre-purchase and pilot investigation. In: Anderson BB, editor. Advances in Consumer Research, vol. 3. Cincinnati: Association for Consumer Research; 1976. p. 306-14. Information Acquisition; Description of a Process Methodology, Research Paradigm.
18. Jacoby Jacoby James Jaccacrd Alfred Kuss Tracy Troutman David Mazursky New direction in behavioral process research: Implications for social psychology J Exp Soc Psychol 23 1987 146-175
19. Eric J. Johnson J. Edward Russo Product familiarity and learning new information J Consum Res 11 1984 542-550 [June]
20. Eric J. Johnson John W. Payne James R. Bettman Information display and preference reversals Organ Behav Hum Decis Process 42 1988 1-21
21. Eric J. Johnson Gerald L. Lohse Naomi Mandel Designing marketplaces of the artificial: Four approaches to understanding consumer behavior in electronic environment 2000 University of Pennsylvania Working paper
22. Frank R. Kardes Gurumurthy Kalyanaraman Order-of-entry effects on consumer memory and judgment: An information integration perspective J Mark Res 29 1992 343-357 [August]
23. James J. Kellaris Robert J. Kent An exploratory investigation of responses elicited by music varying in tempo, tonality, and texture J Consum Psychol 2 4 1993 381-402
24. Kevin Lane Keller Memory and evaluation effects in competitive advertising environment J Consum Res 17 1991 463-476 [March]
25. James M. Lattin Leigh McAlister Using a variety seeking model to identify substitute and complementary relationship among competing products J Mark Res 22 1985 330-339 [August]
26. John G. Lynch Jr. Dan Ariely Wine online: Search cost affect competition on price, quality, and distribution Mark Sci 19 2000 88-103 [winter]
27. Leigh McAlister A dynamic attribute satiation model of variety-seeking behavior J Consum Res 9 1982 141-150 [September]
28. Albert Mehrabian James Russell An approach to environmental psychology 1974 MIT Press Cambridge, Mass
29. Satya Menon Barbara Kahn Cross-category effects of induced arousal and pleasure on the Internet shopping experience J Retail vol. 78 1 2002 31
30. William L. Moore Donald R. Lehmann Individual differences in search behavior for a nondurable J Consum Res 7 1980 296-307 [December]
31. P. Muter P. Maurutto Reading and skimming from computer screens and books: The paperless office revisited? Behav Inf Technol 10 1991 257-266
32. Joseph W. Newman Richard Staelin Prepurchase information seeking for new cars and major household appliances J Mark Res 9 1972 249-257 [August]
33. Thomas P. Novak Donna L. Hoffman Yung Yiu-Fai Measuring the customer experience in online environments: A structural modeling approach Mark Sci 19 2000 22-42
34. A. Paivio Perceptual comparisons through the mind's eye Mem Cogn 3 1975 635-647
35. C. Whan Park Banwari Mittal A theory of involvement in consumer behavior: Problems and issues In: Jagdish N. Sheth editors. Research in consumer behavior, 1 1985 JAI Press Greenwich, CT 201-231
36. Patterson G. Paul Lester W. Johnson Richard A. Spreng Modeling the determinants of customer satisfaction for business to business professional services J Acad Mark Sci 25 1 1997 4-17
37. John W. Payne Task complexity and contingent processing in decision-making - an information search and protocol analysis Organ Behav Hum Perform 16 2 1976 366
38. John W. Payne James R. Bettman Eric J. Johnson The adaptive decision maker 1993 Cambridge University Press Cambridge
39. Roy Rada Interactive media 1995 Springer-Verlag New-York 108-109
40. Rebecca K. Ratner Barbara E. Kahn Daniel Kahneman Choosing less-preferred experiences for the sake of variety J Consum Res 26 1999 1-15 [June]
41. E.M. Rogers Communication technology: New media in society 1986 Free Press New York, NY
42. Edward J. Russo The value of unit price information J Mark Res 14 1977 193-201
43. Edward J. Russo France Lecelerc Characteristics of successful product information program J Soc Issues 47 1991 73-92
44. David W. Schloerb A quantitative measure of telepresence, presence: teleoperators and virtual environments vol. 4 No. 1 1995 64-80
45. Marc M. Sebrechts Joanna Vasilakis Michael S. Miller John V. Cugini Sharon J. Laskowski Visualization of search results: A comparative evaluation of text, 2D, and 3D interfaces 22nd Annual International ACM-SIGIR Conference on Research and Development in Information Retrieval 1999 ACM Press NewYork 3-10
46. Chuan-Fong (Eric) Shih Conceptualizing consumer experiences in cyberspace Eur J Mark 32 7/8 1998
47. Narasimhan Srinivasan Brian T. Ratchford An empirical test of a model of external search for automobile J Consum Res 18 1991 233-242 [September]
48. Peter Todd Izak Benbasat The influence of decision aids on choice strategies: An experimental analysis of the role of cognitive effort Organ Behav Hum Decis Process 60 1994 36-74
49. Alladi Venkatesh Cybermarketspaces and consumer freedoms and identities Eur J Mark 32 7/8 1998 664-676