Health care improvement and continuing interprofessional education: Continuing interprofessional development to improve patient outcomes

Journal of Continuing Education in the Health Professions

Volumn 29, Issue 2, 2009, Pages 84-90

  Wilcock, Peter M ^a,b   Janes, Gillian ^c   Chambers, Alison ^d  

^a BOURNEMOUTH UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF DERBY   (United Kingdom)

^c TEESSIDE UNIVERSITY   (United Kingdom)

^d UNIVERSITY OF CENTRAL LANCASHIRE   (United Kingdom)

Author keywords

Continuing interprofessional development; Continuing interprofessional education; Continuous quality improvement; Health care improvement; Interprofessional education; Interprofessional learning; Social learning

Indexed keywords

ARTICLE; HEALTH CARE QUALITY; INTERDISCIPLINARY COMMUNICATION; MEDICAL EDUCATION; ORGANIZATION AND MANAGEMENT; TOTAL QUALITY MANAGEMENT;

EDUCATION, MEDICAL, CONTINUING; INTERDISCIPLINARY COMMUNICATION; QUALITY ASSURANCE, HEALTH CARE; TOTAL QUALITY MANAGEMENT;

EID: 70349580700     PISSN: 08941912     EISSN: 1554558X     Source Type: Journal    
DOI: 10.1002/chp.20016     Document Type: Article

References (79)

1. Langley GJ, Nolan KM, Nolan TW, Norman CL, Provost L. The Improvement Guide. San Francisco, CA: Jossey Bass; 1996.
2. Batalden PB, Davidoff F. What is "quality improvement" and how can it transform healthcare? Qual Saf Health Care. 2007;16:2-3.
3. Department of Health. A High Quality Workforce: NHS Next Stage Review (Darzi Report). London, United Kingdom: DH; 2008.
4. Howarth M, Holland K, Grant MJ. Education needs for integrated care: a literature review. J Adv Nurs. 2006;56(2):144-156.
5. Headrick LA, Khaleel NI. Getting it right: educating professionals to work together in improving health and health care. J Interprof Care. 2008;22(4):364-374.
6. Nelson EC, Godfrey MM, Batalden PB, et al. Clinical microsystems part 1. The building blocks of health systems. Jt Comm J Qual Patient Saf. 2008;34(7):367-378.
7. Department of Health. A Health Service of All Talents. London, United Kingdom: DH; 2000.
8. Clarke DJ, Copeland L. Developing nursing practice through workbased learning. Nurse Educ Pract. 2003;3(4):236-244.
9. Janes G, Mullan A. Service improvement-everybody's business? Nurs Manage. 2007;14(6):22-25.
10. Wilcock PM, Headrick LA. Interprofessional learning for the improvement of healthcare-Why bother? J Interprof Care. 2000;14(2):111-117.
11. Eraut M, Hirsh W. The Significance of Workplace Learning for Individuals, Groups and Organisations. Oxford, United Kingdom: Economic and Social Research Council; 2007.
12. World Health Organization (WHO). Guidance on developing quality and safety strategies with a health system approach. Geneva, Switzerland: WHO; 2008.
13. Ladden MD, Bednash, Stevens DP, Moore GT. Educating interprofessional learners for quality, safety and systems improvement. J Interprof Care. 2006;20(5):497-505.
14. Aron DC, Headrick LA. Educating physicians prepared to improve care and safety is no accident: it requires a systematic approach. Qual Saf Health Care. 2002;11:168-173.
15. Department of Health. The NHS Knowledge and Skills Framework. London, United Kingdom: Crown; 2004.
16. Bierema LL. Systems thinking: a new lens for old problem. J Contin Educ Health Prof. 2003;23(suppl 1):S27-S33.
17. Shershneva MB, Mullikin EA, Loose AS, Olson CA. Learning to collaborate: a case study of performance improvement CME. J Contin Educ Health Prof. 2008;28(3):140-147
18. Berwick DM. The improvement horse race: bet on the UK. Qual Saf Health Care. 2004;13406-13407.
19. Berwick DM. A primer on leading the improvement of systems. BMJ. 1996;312:619-622.
20. NHS Institute for Innovation and Improvement. The Improvement Leaders Guides. http://www.institute.nhs.uk. Accessed November 25, 2008.
21. Batalden PB, Stoltz PK. A framework for the continual improvement of healthcare: building and applying professional and improvement knowledge to test changes in daily work. Jt Comm J Qual Improv. 1993;19(10):424-452.
22. Baily MA, Bottrell M, Lynn J, Jennings B. The Ethics of Using QI Methods to Improve Health Care Quality and Safety. New York, NY: The Hastings Centre; 2006.
23. Aron DC, Dittus RS, Rosenthal GE. Exploring the academic context for quality improvement: a scientific discipline in need of a career path. Qual Manag Health Care. 2002;10(3):65-70.
24. Clarke CL, Reed J, Wainwright D, McClelland S, Swallow V, Harden J, Walton G, Walsh A. The discipline of improvement: Something old, something new? J Nurs Manag. 2004;12:85-96.
25. Singh D, White R. Quality Improvement Training: Examples and Evidence. London, United Kingdom: The Health Foundation; 2008.
26. Boonyasai RT, Windish DM, Chakraborti C, Feldman LS, Rubin HR, Bass EB. Effectiveness of teaching quality improvement to clinicians. A systematic review. JAMA. 2007;298:1023-1037.
27. Batalden PB, Stevens DP, Kizer KW. Knowledge for improvement: Who will lead the learning? Qual Manag Health Care. 2002; 10(3):3-9.
28. Horder J. Interprofessional collaboration and interprofessional education. BMJ. 2004;54:243-245.
29. Centre for the Advancement of Interprofessional Education (CAIPE). Interprofessional Education: A Definition. London, United Kingdom: CAIPE; 1997. Bulletin No. 13.
30. Barr H. Inter-Professional Education: Today, Yesterday and Tomorrow. London, United Kingdom: CAIPE; 2005.
31. Goosey DG. Selected Case Studies of Interprofessional Education. London, United Kingdom: CAIPE; 2002.
32. Lennox A, Anderson E. The Leicester Model of Interprofessional Education. Leicester, United Kingdom: University of Leicester; 2006.
33. Bokhour BG. Communications in interdisciplinary team meetings: what are we talking about? J Interprof Care. 2006;20(3):260-275.
34. Stone N. Evaluating interprofessional education: the tautological need for interdisciplinary approaches. J Interprof Care. 2006;20(3):235-245.
35. Todres L, Hinds D. The RIPE Project: A Regional Interprofessional Education Project: Executive Summary. Bournemouth, United Kingdom: Bournemouth University; 2002.
36. Pigera M, van Erp S, Wollersheim L, Storm van Leeuwen AM, Wollersheim H. Quality improvement: how can we improve our patients' care? BMJ. 2008;336:1143.
37. Robinson D, Miller L, Lucy D, Mitchell L. Innovation and Service Improvement Modules: An Evaluation for the NHS Institute for Innovation and Improvement. Brighton, United Kingdom: Institute for Employment Studies; 2007.
38. Watson P, Shucksmith J, Mohan L. Developing Skills for Integrated Service Improvement Pilot Module: Evaluation for NHS Institute for Innovation and Improvement. Middlesbrough, United Kingdom: Centre for Health and Social Evaluation; 2007.
39. NHS Institute for Innovation and Improvement. Evaluation of the Improvement in Pre-registration Education Programme: Final Report. Coventry, United Kingdom: NHS Institute for Innovation and Improvement; 2008.
40. Janes G. Improving services through leadership development. Nurs Times 2008;104(13):58-59. http://www.nursingtimes.net0improvingservices-through-leadership-development/1044293.article. Accessed May 11, 2009.
41. Freeth D, Nicol M. Learning skills; an interprofessional approach. Nurse Educ Today. 1998;18:455-461.
42. Allan CM, Campbell WN, Guptill CA, Stephenson F, Campbell KE. A conceptual model for interprofessional education. The international classification of functioning, disability and health (ICF). J Interprof Care. 2006;20(3):235-245.
43. Phelan AM, Barlow CA, Iverson S. Occasional learning in the workplace: the case of interprofessional peer collaboration. J Interprof Care. 2006;20(4):415-424.
44. Chambers A, Grey J, McGlen I. Using service improvement learning as a catalyst of meaningful interprofessional learning. In: Chartered Society of Physiotherapy Annual Congress; September 2008; Manchester, United Kingdom.
45. Janes G, Wilford B. Service improvement education-When should it begin? Synergy: Imaging Ther Pract. March 2007;28-29.
46. Batalden PB, Davidoff F. Teaching quality improvement. The devil is in the details. JAMA. 2007:298(9):1059-1061.
47. Barnes BE. Evaluation of learning in healthcare organisations. J Contin Educ Health Prof. 1999;9:227-233.
48. Argyris C. Good communication that blocks learning. Harv Bus Rev. 1994;72(4):77-85.
49. Pedler M, Abbott C. Am I doing it right? Facilitating action learning for service improvement. Leadersh Health Serv. 2008;21(3):185-199.
50. Moore DE Jr, Pennington FC. Practice-based learning and improvement. J Contin Educ Health Prof. 2003;23(suppl 1):S73-S80.
51. Schon D. Educating the Reflective Practitioner. San Francisco, CA: Jossey-Bass; 1987.
52. Pedler M. Action Learning for Managers. London, United Kingdom: Lemos + Crane; 1996.
53. Revans R. ABC of Action Learning. London, United Kingdom: Lemos + Crane; 1998.
54. Rayner D, Chisholm H, Appleby H. Developing leadership through action learning. Nurs Stand. 2002;16(8):37-39.
55. Cervero RM. Place matters in physician practice and learning. J Contin Educ Health Prof. 2003;23(suppl 1):S10-S18.
56. Teunissen PW, Dornan T. Lifelong learning at work. BMJ. 2008;336: 667-669.
57. Argyris C. Teaching smart people how to learn. Harv Bus Rev. May/June 1991:99-109.
58. Kane GM. Step-by-step: A model for practice-based learning. J Contin Educ Health Prof. 2007;27(4):220-226.
59. Kolb DA. Experiential Learning. Englewood Cliffs, NJ: Prentice Hall; 1984.
60. Moon JA. A Handbook of Reflective and Experiential Learning: Theory and Practice. London, United Kingdom: Routledge-Falmer; 2004.
61. Mazmanian PE. Practice-based learning and improvement. J Contin Educ Health Prof. 2003;23(suppl 1):S3.
62. Caley L. Learning for Health Improvement. Oxford, United Kingdom: Radcliffe Publishing; 2006.
63. Wenger E. Communities of Practice: Learning, Meaning and Identity. Cambridge, United Kingdom: Cambridge University Press; 1998.
64. Lave J, Wenger E. Situated Learning Legitimate Peripheral Participation. Cambridge, United Kingdom: Cambridge University Press; 1991.
65. Wenger E, McDermott R, Snyder WM. Cultivating Communities of Practice. Boston, MA: Harvard Business Press; 2002.
66. Wilcock PM, Lewis A. Putting improvement at the heart of healthcare: Medical students need to learn quality improvement skills as core skills. BMJ. 2002;325:670-671.
67. McDonough R. The reflective practitioner: The essence of work based learning? Work Based Learn Prim Care. 2004;2:373-376.
68. Headrick LA, Wilcock PM, Batalden PB. Interprofessional working and continuing medical education. BMJ. 1998;316:771-774.
69. Sandars J. Knowledge management: Something old, something new! Work Based Learn Prim Care. 2004;2(9):9-17.
70. Confederation of British Industry. Stepping Higher: Workforce Development Through Employer-Higher Education Partnership. London: CBI, Universities UK and HEFCE; 2008.
71. Senge PM. The Fifth Discipline: The Art and Practice of the Learning Organization. New York, NY: Doubleday; 1990.
72. Birchenhall P. Developing a workbased learning philosophy. Nurse Educ Today. 1999;19:173-174.
73. Department of Health. The NHS Improvement Plan: Putting People at the Heart of Public Services. London, United Kingdom: Crown; 2004.
74. Department of Health. Safety First: A Report for Patients, Clinicians and Healthcare Managers. London: Crown; 2006.
75. Jowett R. The changing role of the academic engaged in health care education. High Educ Academy (HEA) Health Sci Pract Newsl. 2008;24:1-2.
76. Dearing R. Higher Education in the Learning Society: The Report of the National Committee of Enquiry into Higher Education. London, United Kingdom: HMSO; 1997.
77. Wilford B, Nixon S, Janes G. Service improvement education: A year on. Synergy: Imaging Ther Pract. May 2009;28-31.
78. Bate P, Robert G. Experience-based design: from co-designing the system around the patient to co-designing services with the patient. Quality and Safety in Health Care. 2006;15:307-310.
79. Bate P, Robert G. Toward more user-centric OD: lessons from the field of experience-based design and a case study. J Applied Behavioral Science. 2007;43:41-46.