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Volumn 16, Issue 5, 2006, Pages 493-517

Antecedents to complaint behaviour in the context of restaurant goers

Author keywords

Complaint attitudes; Complaint behaviour; Dissatisfaction

Indexed keywords


EID: 67949100936     PISSN: 09593969     EISSN: 14664402     Source Type: Journal    
DOI: 10.1080/09593960600980030     Document Type: Article
Times cited : (21)

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