Sources, characteristics, and dynamics of postpurchase price complaints

Journal of Business Research

Volumn 56, Issue 5, 2003, Pages 411-419

  Estelami, Hooman ^a  

^a FORDHAM UNIVERSITY   (United States)

Author keywords

Consumer complaints and consumer satisfaction; Pricing

Indexed keywords

EID: 0037400854     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0148-2963(01)00224-7     Document Type: Article

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