Web-based QFD: A collaborative technique for supporting the adoption of customers' voices

International Journal of Business Information Systems

Volumn 4, Issue 3, 2009, Pages 360-385

  Sudhahar, C ^a   Suresh Premil Kumar, R ^b   Senthil, V ^c   Devadasan, S R ^d   Murugesh, R ^e  

^a NOORUL ISLAM UNIVERSITY   (India)

^b Marthandam College of Engineering and Technology   (India)

^c Department of Artificial Intelligence and Machine Learning   (India)

^d PSG COLLEGE OF TECHNOLOGY   (India)

^e James College of Engineering and Technology   (India)

Author keywords

House of quality; Information technology; QFD; Quality function deployment; Total quality management; TQM; Web engineering

Indexed keywords

EID: 64049097354     PISSN: 17460972     EISSN: 17460980     Source Type: Journal    
DOI: 10.1504/IJBIS.2009.024101     Document Type: Article

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