Methods and techniques to help quality function deployment (QFD)

Benchmarking: An International Journal

Volumn 7, Issue 1, 2000, Pages 8-20

  Bouchereau, Vivianne ^a   Rowlands, Hefin ^a  

^a UNIVERSITY OF GLAMORGAN   (United Kingdom)

Author keywords

Design; Energy management; Green issues; Public libraries; Social responsibility; Sustainable development

Indexed keywords

EID: 84986139296     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635770010314891     Document Type: Article

References (15)

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10. Taguchi, G. (1993), Taguchi on Robust Technology Development: Bringing Quality Upstream, ASME Press.
11. Terninko, J. (1992), “Synergy of Taguchi's philosophy with next generation QFD”, Transactions of the 4th Symposium on QFD, Novi, pp. 303-15.
12. Urban, G. (1980), Design and Marketing of New Products, Prentice-Hall, Englewood Cliffs, NJ.
13. Wasserman, G., Mohanty, G., Sudjianto, A. and Sanrow, C. (1993), “Using fuzzy set to derive an overall customer satisfaction index”, Transactions of the 5th Symposium on QFD, Novi, pp. 36-54.
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15. Zhang, X.P., Bode, J. and Ren, S.J. (1996), “Neural networks in quality function deployment”, Computers and Industrial Engineering, Vol. 31 Nos 3/4, pp. 669-73.