An integrative model of customers' perceptions of health care services in Taiwan

Service Industries Journal

Volumn 28, Issue 9, 2008, Pages 1307-1319

  Wu, Hsiu Lan ^a   Liu, Chang Yung ^b   Hsu, Wen Hsin ^c  

^a FORTUNE INSTITUTE OF TECHNOLOGY   (Taiwan)

^b I SHOU UNIVERSITY   (Taiwan)

^c NATIONAL TAIWAN UNIVERSITY   (Taiwan)

Author keywords

Behavioural intentions; Patient satisfaction; Perceived value; Service quality

Indexed keywords

CONSUMPTION BEHAVIOR; HEALTH INSURANCE; HEALTH SERVICES; MODEL VALIDATION; MODELING; PERCEPTION; SERVICE PROVISION;

ASIA; EURASIA; FAR EAST; TAIWAN;

EID: 57549110988     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060802230130     Document Type: Article

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