Developing a conceptual model of lead performance measurement and benchmarking: A multiple case analysis

International Journal of Operations and Production Management

Volumn 28, Issue 12, 2008, Pages 1153-1185

  McAdam, Rodney ^a   Hazlett, Shirley Ann ^b   Anderson Gillespie, Karen ^c  

^a UNIVERSITY OF ULSTER   (United Kingdom)

^b QUEEN'S UNIVERSITY BELFAST   (United Kingdom)

^c Belfast City Council   (United Kingdom)

Author keywords

Benchmarking, Performance measurement (quality); Lead times

Indexed keywords

EID: 57149138695     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570810919350     Document Type: Article

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