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Volumn 18, Issue 8, 1998, Pages 740-766

Quality-focused performance measurement systems: A normative model

Author keywords

Competitive advantage; Performance measurement; Quality; Strategic planning

Indexed keywords


EID: 3543084043     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443579810217440     Document Type: Article
Times cited : (48)

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