Metaperceptions in diverse work groups: Intrapersonal perspectives and intragroup processes

Research on Managing Groups and Teams

Volumn 11, Issue , 2008, Pages 109-141

  King, Eden B ^a   Kaplan, Seth ^a   Zaccaro, Steve ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 49849094514     PISSN: 15340856     EISSN: None     Source Type: Book Series    
DOI: 10.1016/S1534-0856(08)11006-4     Document Type: Review

References (119)

1. Albelda R.P. Occupational segregation by race and gender, 1958-1981. Industrial and Labor Relations Review 39 (1986) 404-411
2. Allmendinger J., and Hackman J.R. The more, the better? A four-nation study of the inclusion of women in symphony orchestras. Social Forces 74 (1995) 423-460
3. Ames D.R. Inside the mind reader's tool kit: Projection and stereotyping in mental state inference. Journal of Personality and Social Psychology 87 (2004) 340-353
4. Ames D.R. Strategies for social influence: A similarity contingency model of projection and stereotyping in attribute prevalence estimates. Journal of Personality and Social Psychology 867 (2004) 573-585
5. Ashford S.J., and Northcraft G.B. Conveying more (or less) than we realize: The role of impression management in feedback-seeking. Organizational Behavior and Human Decision Processes 53 (1992) 310-334
6. Barsade S.G. The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly 47 (2002) 644-675
7. Bartel C.A., and Saavedra R. The collective construction of work group moods. Administrative Science Quarterly 45 (2000) 197-231
8. Blascovich J., Mendes W.B., Hunter S.B., Lickel B., and Kowai-Bell N. Perceiver threat in social interactions with stigmatized others. Journal of Personality and Social Psychology 80 (2001) 253-267
9. Bower G.H. Mood and memory. American Psychologist 36 (1981) 129-148
10. Branscombe N.R., Schmitt M.T., and Harvey R.D. Perceiving pervasive discrimination among African Americans: Implications for group identification and well-being. Journal of Personality and Social Psychology 77 (1999) 135-149
11. Byrne D. The attraction paradigm (1971), Academic Press, New York
12. Chatman J.A., and O'Reilly C.A. Asymmetric reactions to work group sex diversity among men and women. Academy of Management Journal 47 (2004) 193-208
13. Chen G., Thomas B., and Wallace C. A multilevel examination of the relationships among training outcomes, mediating regulatory processes and adaptive performance. Journal of Applied Psychology 90 (2005) 827-841
14. Cohen L.L., and Swim J.K. The differential impact of gender ratios on women and men: Tokenism, self-confidence, and expectations. Personality and Social Psychology Bulletin 21 (1995) 876-884
15. Cooley C.H. Human nature and the social order (1902), Scribner's, New York
16. Couch C.J. Symbolic interaction and generic sociological principles. Symbolic Interaction 7 (1984) 1-13
17. Crocker J., and Major B. Social stigma and self-esteem: The self-protective properties of stigma. Psychological Review 96 (1989) 608-630
18. Devine D.J., Clayton L.D., Philips J.L., Dunford B.B., and Melner S.B. Teams in organizations: Prevalence, characteristics, and effectiveness. Small Group Research 30 (1999) 678-711
19. Druskat V.U., and Wolff S.B. Effects and timing of developmental peer appraisals in self-managing work groups. Journal of Applied Psychology 84 (1999) 58-74
20. Earley P.C., and Gibson C.B. Multinational work teams: A new perspective (2002), Lawrence Erlbaum, Mahwah, NJ
21. Edmondson A. Psychological safety and learning behavior in work teams. Administrative Science Quarterly 44 (1999) 350-383
22. Elfenbein H.A., and Ambady N. On the universality and cultural specificity of emotion recognition: A meta-analysis. Psychological Bulletin 128 (2002) 203-235
23. Etzioni A. Modern organizations (1964), Prentice Hall, Englewood Cliffs, NJ
24. Feldman D.C. The development and enforcement of group norms. Academy of Management Review 9 (1984) 47-53
25. Fiske S.T., and Ruscher J.B. Negative interdependence and prejudice: Whence the affect?. In: Mackie D.M., and Hamilton D.L. (Eds). Affect, cognition, and stereotyping: Interactive processes in group perception (1993), Academic, San Diego, CA 239-268
26. Fleishman E.A., Mumford M.D., Zaccaro S.J., Levin K.Y., Korotkin A.L., and Hein M.B. Taxonomic efforts in the description of leader behavior: A synthesis and functional interpretation. Leadership Quarterly 2 4 (1991) 245-287
27. Frey F.E., and Tropp L.R. Being seen as individuals versus as group members: Extending research on metaperception to intergroup contexts. Personality and Social Psychology Review 10 (2006) 25-280
28. Gasper K. When necessity is the mother of invention: Mood and problem solving. Journal of Experimental Social Psychology 39 (2003) 248-262
29. George J.M. Personality, affect, and behavior in groups. Journal of Applied Psychology 75 (1990) 107-116
30. George J.M. State and trait affect. In: Murphy K. (Ed). Individual differences and behavior in organizations (1996), Jossey-Bass, San Francisco 145-171
31. George J.M. Affect regulation in groups and teams. In: Lord R.G., Klimoski R.J., and Kanfer R. (Eds). Emotions in the workplace (2002), Jossey-Bass, San Francisco 183-217
32. George J.M., and Zhou J. Understanding when bad moods foster creativity and good ones don't: The role of context and clarity of feelings. Journal of Applied Psychology 87 (2002) 687-697
33. Gist M.E., Locke E.A., and Taylor S.M. Organizational behavior: Group structure, process, and effectiveness. Journal of Management 13 (1987) 183-209
34. Goffman E. Stigma: Notes on the management of spoiled identity (1963), Simon & Schuster, New York
35. Gonzalez M.G., Burke M.J., Santuzzi A.M., and Bradley J.C. The impact of group process variables on the effectiveness of distance collaboration groups. Computers in Human Behavior 19 (2003) 629-648
36. Gully S.M., Incalcaterra K.A., Joshi A., and Beaubien J.M. A meta-analysis of team-efficacy, potency, and performance: Interdependence and level of analysis as moderators of observed relationships. Journal of Applied Psychology 87 (2002) 819-832
37. Guzzo R.A., and Shea D. Group performance and intergroup relations in organizations. In: Dunnette M.D., and Hough L.M. (Eds). Handbook of industrial and organizational psychology Vol. 3 (1992), Consulting Psychologists Press, Palo Alto, CA 269-313
38. Hackman J.R. The design of work teams. In: Lorsch J. (Ed). Handbook of organizational behavior (1987), Prentice-Hall, Englewood Cliffs, NJ 315-342
39. Hackman J.R. Leading teams: Setting the stage for great performances (2002), Harvard Business School Press, Boston
40. Hackman, J. R., & Walton, R. E. (1986). Leading groups in organizations. In: P. S. Goodman & Associates (Eds), Designing effective work groups. San Francisco: Jossey Bass.
41. Harrison D., Price K., and Bell M. Beyond relational demography: Time and the effects of surface- and deep-level diversity on work group cohesion. Academy of Management Journal 41 (1998) 96-107
42. Harrison D.A., Price K.H., Gavin J.H., and Florey A.T. Time, teams, and task performance: Changing effects of surface- and deep-level diversity on group functioning. Academy of Management Journal 45 (2002) 1029-1045
43. Hebl M.R., and Dovidio J.F. Placing the "social" back in the examination of social stigma. Personality and Social Psychology Review 9 (2005) 156-182
44. Hebl M.R., Tickle J., and Heatherton T.F. Awkward moments in interactions between nonstigmatized and stigmatized individuals. In: Heatherton T.F., Kleck R.E., Hebl M.R., and Hull J.G. (Eds). The Social Psychology of Stigma (2000), The Guilford Press, New York 273-306
45. Higgins E.T., Idson L.C., Freitas A.L., Spiegel S., and Molden D.C. Transfer of value from fit. Journal of Personality and Social Psychology 84 (2003) 1140-1153
46. Hofstede G. Culture's consequences: International differences in work related values (1980), Sage, Beverly Hills, CA
47. Hofstede G. Culture's consequences: Comparing values, beliefs, intentions, and organizations across nations (2001), Sage, Thousand Oaks, CA
48. Hollbach, S., & Otten, S. (2003, June). As you don't like us, we don't like you! The impact of meta-stereotypes on intergroup relations. Paper presented at the 6th meeting on Intergroup Processes, Germany.
49. Ilgen D.R. Teams embedded in organizations: Some implications. American Psychologist 54 (1999) 129-139
50. Ilgen D.R., Hollenbeck J.R., Johnson M., and Jundt D. Teams in organizations: From input-process-output models to IMOI models. Annual Review of Psychology 56 (2005) 517-543
51. Jarvenpaa S.L., and Leidner D.E. Communication and trust in global virtual teams. Organization Science 10 (1999) 791-815
52. Javidan M., House R.J., and Dorfman P.W. A nontechnical summary of GLOBE findings. In: House R.J., Hanges P.J., Javidan M., Dorfman P.W., and Gupta V. (Eds). Culture, leadership, and organizations (2004), Sage, Thousand Oaks, CA 29-48
53. Jehn K. A multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly 40 (1995) 256-282
54. Jehn K., Chadwick C., and Thatcher S. To agree or not to agree: The effects of value congruence, individual demographic dissimilarity, and conflict on workgroup outcomes. International Journal of Conflict Management 8 (1997) 287-305
55. Jehn K., Northcraft G., and Neale M. Why differences make a difference: A field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly 44 (1999) 741-763
56. Kaplan, S., & Ruscher, J. B. (June, 2002). Motivated metaperceptions in a selection context. Poster presented at the annual meeting of the American Psychological Society, New Orleans, LA.
57. Keller R.T. Cross-functional project groups in research and new product development: Diversity, communications, job stress, and outcomes. Academy of Management Journal 44 (2001) 547-559
58. Kelly J.R., and Barsade S.G. Mood and emotions in small groups and work teams. Organizational Behavior and Human Decision Processes 86 (2001) 99-130
59. Kenny D.A., and de Paulo D.B. Do people know how others view them? An empirical and theoretical account. Psychological Bulletin 114 (1993) 145-161
60. Kinch J.W. A formalized theory of the self-concept. American Journal of Sociology 68 (1963) 481-486
61. King, E. B., West, M. A., Dawson, J. F., & de Chermont, K. (2008). The effect of team-based working on organizational performance. George Mason University (unpublished manuscript).
62. Kirchmeyer C., and Cohen A. Multicultural groups: Their performance and reactions with constructive conflict. Group and Organization Management 17 (1992) 153-170
63. Kramer R.M. Paranoid cognition in social systems: Thinking and acting in the shadow of doubt. Personality and Social Psychology Review 2 (1998) 251-275
64. Krueger J. The projective perception of the social world: A building block of social comparison processes. In: Suls J., and Wheeler L. (Eds). Handbook of social comparison: Theory and research (2000), Kluwer Academic Publishers, Dordrecht, Netherlands
65. Laing R.D., Phillipson H., and Lee A.R. Interpersonal perception: A theory and method of research (1966), Springer, New York
66. Lau D.C., and Murnighan J.K. Demographic diversity and faultlines: The compositional dynamics of organizational groups. Academy of Management Review 23 (1998) 325-340
67. Leary M.R., and Downs D.L. Interpersonal functions of the self-esteem motive: The self-esteem system as a sociometer. In: Kernis M.H. (Ed). Efficacy, agency, and self-esteem (1995), Plenum Press, New York 123-144
68. Leary M.R., and Kowalski R.M. Emotions and social behavior: Social anxiety (1995), Guilford Press, New York
69. Lee F. When the going gets tough, do the tough ask for help? Help seeking and power motivation in organizations. Organizational Behavior and Human Decision Processes 72 (1997) 336-363
70. Lord R.G. Functional leadership behavior: Measurement and relation to social power and leadership perceptions. Administrative Science Quarterly 22 (1977) 114-133
71. Major B., Gramzow R.H., McCoy S.K., Levin S., Schmader T., and Sidanius J. Perceiving personal discrimination: The role of group status and legitimizing ideology. Journal of Personality and Social Psychology 82 (2002) 269-282
72. Major B., and O'Brien L.T. The social psychology of stigma. Annual Review of Psychology 56 (2005) 33-421
73. Major B., Quinton W.J., and McCoy S.K. Antecedents and consequences of attributions to discrimination: Theoretical and empirical advances. Advances in Experimental Social Psychology 34 (2002) 251-330
74. Marks M.A., Mathieu J.E., and Zaccaro S.J. A temporally based framework and taxonomy of team processes. Academy of Management Review 26 (2001) 346-376
75. Martin L.L., and Stoner P. Mood as input: What we think about how we feel determines how we think. In: Martin L.L., and Tesser A. (Eds). Striving and feeling: Interactions among goals, affect, and self-regulation (1996), Erlbaum, Mahwah, NJ 279-301
76. Milliken F., and Martins L. Searching for common threads: Understanding the multiple effects of diversity in organizational groups. Academy of Management Review 21 (1996) 402-433
77. Mumford M.D., Zaccaro S.J., Harding F.D., Jacobs T.O., and Fleishman E.A. Leadership skills for a changing world: Solving complex social problems. Leadership Quarterly 11 (2000) 11-35
78. Muraven M., and Baumeister R.F. Self-regulation and depletion of limited resources: Does self-control resemble a muscle?. Psychological Bulletin 126 (2000) 247-259
79. Pelled L. Demographic diversity, conflict, and work group outcomes: An intervening process theory. Organization Science 7 (1996) 615-631
80. Phillips K.W. The effects of categorically based expectations on minority influence: The importance of congruence. Personality and Social Psychology Bulletin 29 (2003) 3-13
81. Pinel E.C. Stigma consciousness: The psychological legacy of social stereotypes. Journal of Personality and Social Psychology 76 (1999) 114-128
82. Richeson J.A., and Shelton J.N. When prejudice does not pay: Effects of interracial contact on executive function. Psychological Science 14 (2003) 287-290
83. Richeson J.A., Trawater S., and Shelton N. Racial minorities' implicit racial attitudes and depletion of executive function after interracial interactions. Social Cognition 23 (2005) 336-352
84. Robbins S.P. Organizational behavior (2003), Prentice-Hall, Upper Saddle River, NJ
85. Roberts L.M. Changing faces: Professional image construction in diverse organizational settings. Academy of Management Review 30 (2005) 685-711
86. Roby T.B. The executive function in small groups. In: Petrullo L., and Bass B.M. (Eds). Leadership and interpersonal behavior (1961), Holt, Rinehart, & Winston, New York
87. Saenz D.S., and Lord C.G. Reversing roles: A cognitive strategy for undoing memory deficits associated with token status. Journal of Personality and Social Psychology 56 (1989) 698-708
88. Santuzzi A., and Ruscher J.B. Stigma salience and paranoid social cognition: Understanding variability in metaperceptions among individuals with recently-acquired stigma. Social Cognition 20 (2002) 171-197
89. Schwarz N. Situated cognition and the wisdom of feelings: Cognitive tuning. In: Feldman Barrett L., and Salovey P. (Eds). The wisdom in feelings (2002), Guilford, New York 144-166
90. Schwarz N., and Clore G.L. Mood as information: 20 years later. Psychological Inquiry 14 (2003) 296-303
91. Seijits G.H., Latham G.P., and Whyte G. Effect of self- and group efficacy on group performance in a mixed-motive situation. Human Performance 13 (2000) 279-298
92. Shelton N., Richeson J.A., Salvatore J., and Trawalter S. Ironic effects of racial bias during interracial interactions. Psychological Science 16 (2005) 397-402
93. Simons T., Pelled L.H., and Smith K.A. Making use of difference: Diversity, debate, and decision comprehensiveness in top management teams. Academy of Management Journal 42 (1999) 662-673
94. Steele C.M., and Aronson J. Stereotype vulnerability and the intellectual test performance of African-Americans. Journal of Personality and Social Psychology 69 (1995) 797-811
95. Steele C.M., Spencer S.J., and Aronson J. Contending with group image: The psychology of stereotype and social identity threat. In: Zanna M.P. (Ed). Advances in experimental social psychology Vol. 34 (2002), Academic Press, San Diego, CA 379-440
96. Steiner I. Group process and productivity (1972), Academic Press, New York
97. Stevens L.E., and Fiske S.T. Motivated impressions of a powerholder: Accuracy under task dependency and misperception under evaluation dependency. Personality and Social Psychology Bulletin 26 (2000) 907-922
98. Stewart G., Manz C., and Sims H. Team work and group dynamics (1998), Wiley, New York
99. Tajfel H., and Turner J.C. An integrative theory of intergroup conflict. In: William G., and Worchel S. (Eds). The social psychology of intergroup relations (1979), Brooks/Cole Pub, Monterey, CA
100. Tajfel H., and Turner J.C. The social identity theory of intergroup behavior. In: Worchel S., and Austin W.G. (Eds). Psychology of intergroup relations (1986), Nelson-Hall, Chicago 7-24
101. Tolbert A.S. Reversing the ostrich approach to diversity: Pulling your head out of the sand (2002), NASUS Publishing, Minneapolis, MN
102. Totterdell P., Kellett S., Teuchmann K., and Briner R.B. Evidence of mood linkage in work groups. Journal of Personality and Social Psychology 74 (1998) 1504-1515
103. Tsui A.S., Egan T.D., and O'Reilly C.A. Being different: Relational demography and organizational attachment. Administrative Science Quarterly 37 (1992) 549-579
104. Turner J.C. Social categorization and the self-concept: A social-cognitive theory of group behavior. In: Lawler E.J. (Ed). Advances in group processes: Theory and research Vol. 2 (1985), JAI, Greenwich, CT 47-74
105. Turner J.C. Social influence (1991), Open University Press, Buckingham, UK
106. Turner J.C., Hogg M.A., Oakes P.J., and Peicher S.D. Rediscovering the social group: A self-categorization theory (1987), Basil Blackwell, New York
107. van Knippenberg D., De Dreu D.K.W., and Homan A.C. Work group diversity and group performance: An integrative model and research agenda. Journal of Applied Psychology 89 (2004) 1008-1022
108. Vorauer J.D. An information search model of evaluative concerns in intergroup interaction. Psychological Review 4 (2006) 862-886
109. Vorauer J.D., Cameron J.J., Holmes J.G., and Pearce D.G. Invisible overtures: Fears of rejection and the signal amplification bias. Journal of Personality and Social Psychology 84 (2003) 793-812
110. Vorauer J.D., Hunter A.J., Main K.J., and Roy S.A. Metastereotype activation: Evidence from indirect measures for specific evaluative concerns experienced by members of dominant groups in intergroup interaction. Journal of Personality and Social Psychology 78 (2000) 690-707
111. Vorauer J.D., Main K.J., and O'Connell G.B. How do individuals expect to be viewed by members of lower status groups? Content and implications of meta-stereotypes. Journal of Personality and Social Psychology 75 (1998) 917-937
112. Vorauer, J. D., & Martens, V. (January, 2006). Ironic negative effects of perspective-taking on dominant group members' reactions to an outgroup member. Paper presented at the annual conference of the Society for Personality and Social Psychology, Pam Springs, CA.
113. Vorauer J.D., and Ross M. Self-awareness and feeling transparent: Failing to suppress one's self. Journal of Experimental Social Psychology 35 (1999) 415-440
114. Wageman R. The meaning of interdependence. In: Turner M.E. (Ed). Groups at work: Theory and research (2001), Lawrence Erlbaum, Mahwah, NJ 197-217
115. Watson W.E., Kumar K., and Michaelsen L.K. Cultural diversity's impact on interaction process and performance: Comparing homogeneous and diverse task groups. Academy of Management Journal 36 (1993) 590-602
116. Williams K., and O'Reilly C. Demography and diversity in organizations: A review of 40 years of research. In: Staw B., and Sutton R. (Eds). Research in organizational behavior Vol. 20 (1998), JAI Press, Greenwich, CT
117. Zaccaro S.J. Organizational leadership and social intelligence. In: Riggio R. (Ed). Multiple intelligences and leadership (2002), Erlbaum, Mahwah, NJ 29-54
118. Zaccaro S.J., Rittman A.L., and Marks M.A. Team leadership. The Leadership Quarterly 12 4 (2001) 451-483
119. Zaheer A., McEvily B., and Perrone V. Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance. Organization Science: A Journal of the Institute of Management Sciences 9 (1998) 141-159