Perceived deep-level dissimilarity: Personality antecedents and impact on overall job attitude, helping, work withdrawal, and turnover

Organizational Behavior and Human Decision Processes

Volumn 106, Issue 2, 2008, Pages 106-124

  Liao, Hui ^a   Chuang, Aichia ^b   Joshi, Aparna ^c  

^a RUTGERS UNIVERSITY   (United States)

^b NATIONAL TAIWAN UNIVERSITY   (Taiwan)

^c UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

Deep level dissimilarity; Helping behavior; Overall job attitude (job satisfaction and affective commitment); Perceptions of dissimilarity; Personality; Relational demography; Turnover; Work withdrawal behavior

Indexed keywords

EID: 44449134054     PISSN: 07495978     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.obhdp.2008.01.002     Document Type: Article

References (86)

1. Allport G.W. Attitudes. In: Murchison C. (Ed). Handbook of social psychology (1935), Clark University Press, Worcester, MA 798-844
2. Anderson J.C., and Gerbing D.W. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin 103 (1988) 411-423
3. Ashforth B.E., and Mael F. Social identity theory and the organization. Academy of Management Review 14 (1989) 20-39
4. Ajzen I. Attitudes, personality and behavior (1988), Dorsey Press, Homewood, Il
5. Ajzen I., and Fishbein M. Understanding attitudes and predicting social behavior (1980), Prentice-Hall, Englewood Cliffs, NJ
6. Bantel K.A., and Jackson S.E. Top management and innovations in banking: Does the composition of the top team make a difference?. Strategic Management Journal 10 (1989) 107-124
7. Barrick M.R., and Mount M.K. The Big Five personality dimensions and job performance: A meta-analysis. Personnel Psychology 44 (1991) 1-26
8. Barrick M.R., Stewart G.L., and Piotrowski M. Personality and job performance: Test of the mediating effects of motivation among sales representatives. Journal of Applied Psychology 87 (2002) 43-51
9. Beck M., and Cartwright D. Tests of two hypotheses on extraversion. Personality and Individual Differences 3 (1982) 93-95
10. Brewer M.B. In-group bias in minimal intergroup situation: A cognitive-motivational analysis. Psychological Bulletin 86 (1979) 307-324
11. Brief A.P. Attitudes in and around organizations (1998), Sage Publications, Inc., Thousand Oaks, CA, US
12. Brislin R.W. Translation and content analysis of oral and written material. In: Triandis H.C., and Berry J.W. (Eds). Handbook of cross-cultural psychology Vol. 2 (1980), Allyn & Bacon, Boston 349-444
13. Byrne D.E. The attraction paradigm (1971), Academic Press, New York
14. Cable D.M., and Judge T.A. Person-organization fit, job choice decisions, and organizational entry. Organizational Behavior and Human Decision Processes 67 (1996) 294-311
15. Cammann C., Fichman M., Jenkins G.D., and Klesh J.R. Assessing the attitudes and perceptions of organizational members. In: Seashore S.E., Lawler III E.E., Mirvis P.H., and Cammann C. (Eds). Assessing organizational change: A guide to methods, measures, and practices (1983), John Wiley of Sons, New York
16. Campbell D.T. Social attitudes and other required behavioral dispositions. In: Koch S. (Ed). Psychology: A study of a science Vol. 6 (1963), McGraw-Hill, New York 94-172
17. Chatman J.A., and O'Reilly C.A. Asymmetric reactions to work group sex diversity among men and women. Academy of Management Journal 47 (2004) 193-208
18. Chattopadhyay P. Beyond direct and symmetrical effects: The influence of demographic dissimilarity on organizational citizenship behavior. Academy of Management Journal 42 (1999) 273-287
19. Chattopadhyay P., and George E. Examining the effects of work externalization through the lens of social identity theory. Journal of Applied Psychology 86 (2001) 781-790
20. Chattopadhyay P., George E., and Lawrence S. Why does dissimilarity matter? Exploring self-categorization, self-enhancement and uncertainty reduction. Journal of Applied Psychology 89 (2004) 892-900
21. Cleveland J.N., and Shore L.M. Self- and supervisory perspectives on age and work attitudes and performance. Journal of Applied Psychology 77 (1992) 469-484
22. Costa Jr. P.T., and McCrae R.R. Four ways five factors are basic. Personality and Individual Differences 13 (1992) 653-665
23. Eagly A. Uneven progress: Social psychology and the study of attitudes. Journal of Personality and Social Psychology 63 (1992) 693-710
24. Flynn F.J., Chatman J.A., and Spataro S.E. Getting to know you: The influence of personality on impressions and performance of demographically different people in organizations. Administrative Science Quarterly 46 (2001) 414-442
25. George J.M., and Bettenhausen K. Understanding prosocial behavior, sales performance, and turnover: A group-level analysis in a service context. Journal of Applied Psychology 75 (1990) 698-709
26. George J.M., and Brief A.P. Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity relationship. Psychological Bulletin 112 (1992) 310-329
27. Gladstein D.L. Groups in context: A model of task group effectiveness. Administrative Science Quarterly 29 (1984) 499-517
28. Goldberg L.R. A broad-bandwidth, public domain, personality inventory measuring the lower-level facets of several five-factor models. In: Merveilde I., Deary I., De Fruyt F., and Ostendorf F. (Eds). Personality psychology in Europe Vol. 7 (1999), Tilburg University Press, Tilburg, The Netherlands 7-28
29. Greenhaus J.H., and Parasuraman S. Research on work, family, and gender: Current status and future directions. In: Powell G.N. (Ed). Handbook of gender and work (1999), Sage, Newbury Park, CA 391-412
30. Griffeth R.W., Hom P.W., and Gaertner S. A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the millennium. Journal of Management 26 (2000) 463-488
31. Hanisch K.A., and Hulin C.L. Job attitudes and organizational withdrawal: An examination of retirement and other voluntary withdrawal behaviors. Journal of Vocational Behavior 37 (1990) 60-78
32. Harrison D.A., Newman D.A., and Roth P.L. How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences. Academy of Management Journal 49 (2006) 305-325
33. Harrison D.A., Price K.H., and Bell M.P. Beyond relational demography: Time and the effects of surface- and deep-level diversity on workgroup cohesion. Academy of Management Journal 41 (1998) 96-107
34. Harrison D.A., Price K.H., Gavin J., and Florey A. Time, teams, and task performance: Changing effects of surface and deep-level diversity on group functioning. Academy of Management Journal 45 (2002) 1029-1045
35. Hinkin T.R. A brief tutorial on the development of measures for use in survey questionnaire. Organizational Research Methods 1 (1998) 104-121
36. House R.J., Shane S.A., and Herold D.M. Rumors of the death of dispositional research are vastly exaggerated. Academy of Management Review 21 (1996) 203-224
37. Hulin C.L. Adaptation, persistence, and commitment in organizations. In: Dunnette M.D., and Hough L.M. (Eds). Handbook of industrial and organizational psychology Vol. 2 (1991), Consulting Psychologists Press, Palo Alto, CA 445-505
38. Jackson S.E., Brett J.F., Sessa V.I., Cooper D.M., Julin J.A., and Peyronnin K. Some differences make a difference: Individual dissimilarity and group heterogeneity as correlates of recruitment, promotions, and turnover. Journal of Applied Psychology 76 (1991) 675-689
39. Jackson S.E., May K.E., and Whitney K. Understanding the dynamics of diversity in decision-making teams. In: Guzzo R.A., and Salas E. (Eds). Team decision-making effectiveness in organizations (1995), Jossey-Bass, San Francisco 204-261
40. Jehn K.A., Northcraft G.B., and Neale M.A. Why differences make a difference: A field study in diversity, conflict, and performance in workgroups. Administrative Science Quarterly 44 (1999) 741-763
41. Judge T.A., Higgins C., Thoresen C.J., and Barrick M.R. The Big Five personality traits, general mental ability, and career success across the life span. Personnel Psychology 52 (1999) 621-652
42. Kammeyer-Mueller J.D., and Wanberg C.R. Unwrapping the organizational entry process: Disentangling multiple antecedents and their pathways to adjustment. Journal of Applied Psychology 88 (2003) 779-794
43. Kenny D.A., Kashy D.A., and Bolger N. Data analysis in social psychology. In: Gilbert D., Fiske S.T., and Lindzey G. (Eds). Handbook of social psychology Vol. 1 (1998), McGraw-Hill, New York 233-265
44. Kirchmeyer C. Demographic similarity to the work group. Journal of Organizational Behavior 16 (1995) 67-83
45. Klein K.J., Lim B., Saltz J.L., and Mayer D.M. How do they get there? An examination of the antecedents of centrality in team networks. Academy of Management Journal 47 (2004) 952-963
46. Kristof-Brown A.L., Zimmerman R.D., and Johnson E.C. Consequences of individuals' fit at work: A meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Personnel Psychology 58 (2005) 281-342
47. Lawrence B.S. The black box of organizational demography. Organization Science 8 (1997) 1-22
48. Liao H., Arvey R.D., Butler R.J., and Nutting S.M. Correlates of work injury frequency and duration among firefighters. Journal of Occupational Health Psychology 6 (2001) 229-242
49. Liao H., and Chuang A. Transforming service employees and climate: A multi-level multi-source examination of transformational leadership in building long-term service relationships. Journal of Applied Psychology 92 (2007) 1006-1019
50. Liao H., Joshi A., and Chuang A. Sticking out like a sore thumb: Employee dissimilarity and deviance at work. Personnel Psychology 57 (2004) 969-1000
51. Lind E.A. Fairness heuristic theory: Justice judgements as pivotal cognitions in organizational relations. In: Greenberg J., and Cropanzano R. (Eds). Advances in organizational justice (2001), Stanford University Press, Stanford, CA 56-88
52. Mathieu J.E., and Zajac D.M. A review and meta-analysis of the antecedents, correlates and consequences of organizational commitment. Psychological Bulletin 108 (1990) 171-194
53. Mehra A., Kilduff M., and Brass D.J. The social networks of high and low self-monitors: Implications for workplace performance. Administrative Science Quarterly 46 (2001) 121-146
54. Milton L., and Westphal J. Identity confirmation networks and cooperation in workgroups. Academy of Management Journal 48 (2005) 191-212
55. Mitchell T.R., Holtom B.C., Lee T.W., Sablynski C.J., and Erez M. Why people stay: Using job embeddedness to predict voluntary turnover. Academy of Management Journal 44 (2001) 1102-1121
56. Morita J.G., Lee T.W., and Mowday R.T. The regression-analog to survival analysis: A selected application to turnover research. Academy of Management Journal 36 (1993) 1430-1464
57. Mowday R.T., Steers R.M., and Porter L.W. The measurement of organizational commitment. Journal of Vocational Behavior 14 (1979) 224-247
58. O'Reilly C.A., Caldwell D.C., and Barnett W.P. Work group demography, social integration, and turnover. Administrative Science Quarterly 34 (1989) 21-37
59. Pelled L.H., Eisenhardt K.M., and Xin K.R. Exploring the black box: An analysis of work group diversity, conflict, and performance. Administrative Science Quarterly 44 (1999) 1-28
60. Riordan, C. M. (1997). Advancing relational demography theory: A construct validity study of three measures of demographic similarity. In L. N. Dosier, & J. B. Keys (Eds.), Academy of Management Best Paper Proceedings.
61. Riordan C.M. Relational demography within groups: Past developments, contradictions, and new directions. In: Rowland K.M., and Ferris G.R. (Eds). Research in personnel and human resource management Vol. 19 (2000), JAI Press, Greenwich, CT 131-173
62. Rogers W.H. Sg17: Regression standard errors in clustered samples. Stata Technical Bulletin 13 (1993) 19-23
63. Rosse J., and Hulin C. Adaptation to work: An analysis of employee health, withdrawal, and change. Organizational Behavior and Human Decision Processes 36 (1985) 324-347
64. Roznowski M. An examination of the measurement properties of the Job Descriptive Index with experimental items. Journal of Applied Psychology 74 (1989) 805-814
65. Sackett P.R., and DeVore C. Deviant behavior at work. In: Anderson N., Ones D.S., Sinangil H.K., and Viswesvaran C. (Eds). Handbook of industrial work & organizational psychology Vol. 1 (2001), Sage Publications
66. Schneider B. The people make the place. Personnel Psychology 40 (1987) 437-453
67. Smith P.C., Kendall L.M., and Hulin C.L. The job descriptive index (1985), Bowling Green State University, Department of Psychology, Bowling Green, OH
68. Sobel M.E. Asymtotic confidence intervals for indirect effects in structural equation models. In: Leinhardt S. (Ed). Sociological methodology (1982), American Sociological Association, Washington, DC 290-312
69. Strauss J.P., Barrick M.R., and Connerley M.L. An investigation of personality effects (relational and perceived) on peer and supervisor ratings and the role of familiarity and liking. Journal of Occupational and Organizational Psychology 74 (2001) 637-657
70. Tajfel H. Social psychology of inter-group relations. Annual Review of Psychology 33 (1982) 1-39
71. Tajfel H., and Turner J.C. The social identity theory of intergroup behavior. In: Worchel S., and Austin W.G. (Eds). Psychology of intergroup relations (1986), Nelson, Chicago, IL 7-24
72. Tsui A.S., Egan T.D., and O'Reilly C.A. Being different: Relational demography and organizational attachment. Administrative Science Quarterly 37 (1992) 549-579
73. Tsui A.S., and O'Reilly C.A. Beyond simple demographic effects: The importance of relational demography in superior-subordinate dyads. Academy of Management Journal 32 (1989) 402-423
74. Turban D.B., and Jones A.P. Supervisor-subordinate similarities: Types, effects, and mechanisms. Journal of Applied Psychology 73 (1988) 228-234
75. Turner J.C. Rediscovering the social group: A self-categorization theory (1987), Blackwell Publishers, Oxford
76. Van der Vegt G.S. Effects of attitude dissimilarity and time on social integration: A longitudinal panel study. Journal of Occupational and Organizational Psychology 75 (2002) 439-452
77. Van der Vegt G.S., and Bunderson J.S. Learning and performance in multidisciplinary teams: The importance of collective team identification. Academy of Management Journal 48 (2005) 532-547
78. Van der Vegt G.S., and Van de Vliert E. Effects of perceived skill dissimilarity and task interdependence on helping in work teams. Journal of Management 31 (2005) 73-89
79. Van der Vegt G.S., Van de Vliert E., and Oosterhof A. Informational dissimilarity and organizational citizenship behavior: The role of intrateam interdependence and team identification. Academy of Management Journal 46 (2003) 715-727
80. Van Dyne L., and LePine J.A. Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal 41 (1998) 108-119
81. van Knippenberg D., De Dreu C.K.W., and Homan A.C. Work group diversity and group performance: An integrative model and research agenda. Journal of Applied Psychology 89 (2004) 1008-1022
82. van Knippenberg D., and Schippers M.C. Work group diversity. Annual Review of Psychology 58 (2007) 515-541
83. Wagner W.G., Pfeffer J., and O'Reilly C.A. Organizational demography and turnover in top management groups. Administrative Science Quarterly 29 (1984) 74-92
84. Watson D., and Clark L.A. On traits and temperament: General and specific factors of emotional experience and their relation to the Five-Factor model. Journal of Personality 60 (1992) 441-476
85. Weiss H.M., and Cropanzano R. Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. In: Staw B.M., and Cummings L.L. (Eds). Research in organizational behavior Vol. 19 (1996), JAI Press, Greenwich, CT 1-74
86. Wiersema M.F., and Bird A. Organizational demography in Japanese firms: Group heterogeneity, individual dissimilarity, and top management team turnover. Academy of Management Journal 36 (1993) 996-1025