Gaining competitive advantages through a functionality grid for Website evaluation

Journal of Computer Information Systems

Volumn 44, Issue 4, 2004, Pages 67-77

  Yeung, W Lok ^a   Lu, Ming Te ^a  

^a LINGNAN UNIVERSITY   (Hong Kong)

Author keywords

Case study; Competitive advantages; Electronic commerce; Functionality; Web sites

Indexed keywords

COMPETITIVE ADVANTAGES; CUSTOMER SERVICES; CUSTOMIZATION;

COMMUNICATION; COMPETITION; CUSTOMER SATISFACTION; ELECTRONIC COMMERCE; INFORMATION MANAGEMENT; MULTIMEDIA SYSTEMS; SOFTWARE ENGINEERING;

INTERNET;

EID: 4043105533     PISSN: 08874417     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

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