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See Frazer and McMillan, "Sophistication on the World Wide Web"; McMillan, "Who Pays for Content?"; Sally J. McMillan and Kathryn B. Campbell, "Online Cities: Are They Building a Virtual Public Sphere or Expanding Consumption Communities?" (paper presented at the AEJMC Annual Conference, Anaheim, CA, 1996).
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note
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A separate issue, not directly addressed in this study, is the use of computer-based content analysis for examining the digital content of Web sites. None of the studies examined in this article utilized this technique. With computerized analysis of content, reliability is assured - the computer will obtain the same results every time the data is analyzed. With this form of content analysis, emphasis must be placed on validity rather than on reliability.
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