The construction of control: The physical environment and the development of resistance and accommodation within call centres

New Technology, Work and Employment

Volumn 22, Issue 3, 2007, Pages 246-259

  Barnes, Alison ^a  

^a UNIVERSITY OF WESTERN SYDNEY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

CALL CENTER; DEVELOPMENT CONTROL; WORKING CONDITIONS;

EID: 36349023248     PISSN: 02681072     EISSN: 1468005X     Source Type: Journal    
DOI: 10.1111/j.1468-005X.2007.00197.x     Document Type: Article

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