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Volumn 12, Issue 3, 2002, Pages 43-58

Monitoring And Surveillance In Call Centres: Some Responses From Australian Workers

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EID: 84937379843     PISSN: 10301763     EISSN: 23255676     Source Type: Journal    
DOI: 10.1080/10301763.2002.10722023     Document Type: Article
Times cited : (51)

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