메뉴 건너뛰기




Volumn 71, Issue 2, 2007, Pages 79-93

Marketing performance measurement ability and firm performance

Author keywords

[No Author keywords available]

Indexed keywords


EID: 35348939024     PISSN: 00222429     EISSN: None     Source Type: Journal    
DOI: 10.1509/jmkg.71.2.79     Document Type: Article
Times cited : (249)

References (80)
  • 1
    • 0035540609 scopus 로고    scopus 로고
    • The Value Relevance of Brand Attitude in High-Technology Markets
    • November
    • Aaker, David A. and Robert Jacobson (2001), "The Value Relevance of Brand Attitude in High-Technology Markets," Journal of Marketing Research, 38 (November), 485-93.
    • (2001) Journal of Marketing Research , vol.38 , pp. 485-493
    • Aaker, D.A.1    Jacobson, R.2
  • 2
    • 0346911280 scopus 로고
    • Systems Approach to Marketing
    • May-June
    • Adler, Lee (1967), "Systems Approach to Marketing," Harvard Business Review, 45 (May-June), 105-118.
    • (1967) Harvard Business Review , vol.45 , pp. 105-118
    • Adler, L.1
  • 3
    • 0000020871 scopus 로고    scopus 로고
    • Entrepreneurship in the Large Corporation: A Longitudinal Study of How Established Firms Create Breakthrough Inventions
    • June
    • Ahuja, Gautam and Curba M. Lampert (2001), "Entrepreneurship in the Large Corporation: A Longitudinal Study of How Established Firms Create Breakthrough Inventions," Strategic Management Journal, 22 (June), 521-44.
    • (2001) Strategic Management Journal , vol.22 , pp. 521-544
    • Ahuja, G.1    Lampert, C.M.2
  • 7
    • 33645190106 scopus 로고    scopus 로고
    • Assessing Marketing Performance: Reasons for Metrics Selection
    • _, Flora Kokkinaki, and Stefano Puntoni (2004), "Assessing Marketing Performance: Reasons for Metrics Selection," Journal of Marketing Management, 20 (3-4), 475-99.
    • (2004) Journal of Marketing Management , vol.20 , Issue.3-4 , pp. 475-499
    • Ambler, T.1    Kokkinaki, F.2    Puntoni, S.3
  • 8
    • 0001782958 scopus 로고
    • Marketing, Strategic Planning, and the Theory of the Firm
    • Spring
    • Anderson, Paul F. (1982), "Marketing, Strategic Planning, and the Theory of the Firm," Journal of Marketing, 46 (Spring), 15-26.
    • (1982) Journal of Marketing , vol.46 , pp. 15-26
    • Anderson, P.F.1
  • 9
    • 0000357545 scopus 로고
    • Estimating Nonresponse Bias in Mail Surveys
    • August
    • Armstrong, J. Scott and Terry S. Overton (1977), "Estimating Nonresponse Bias in Mail Surveys," Journal of Marketing Research, 14 (August), 396-402.
    • (1977) Journal of Marketing Research , vol.14 , pp. 396-402
    • Armstrong, J.S.1    Overton, T.S.2
  • 10
    • 0034340965 scopus 로고    scopus 로고
    • The Paradox of Success: An Archival and a Laboratory Study of Strategic Persistence Following Radical Environmental Change
    • October
    • Audia, Pino G., Edwin A. Locke, and Ken G. Smith (2000), "The Paradox of Success: An Archival and a Laboratory Study of Strategic Persistence Following Radical Environmental Change," Academy of Management Journal, 43 (October), 837-53.
    • (2000) Academy of Management Journal , vol.43 , pp. 837-853
    • Audia, P.G.1    Locke, E.A.2    Smith, K.G.3
  • 12
    • 2642575243 scopus 로고    scopus 로고
    • Marketing Metrics: Status of Six Metrics in Five Countries
    • June
    • _ and _ (2004), "Marketing Metrics: Status of Six Metrics in Five Countries," European Management Journal, 22 (June), 257-62.
    • (2004) European Management Journal , vol.22 , pp. 257-262
    • Barwise, P.1    Farley, J.U.2
  • 13
    • 33746346815 scopus 로고    scopus 로고
    • Linking Marketing to Financial Performance and Firm Value
    • October
    • Bolton, Ruth N. (2004), "Linking Marketing to Financial Performance and Firm Value," Journal of Marketing, 68 (October), 73-75.
    • (2004) Journal of Marketing , vol.68 , pp. 73-75
    • Bolton, R.N.1
  • 14
    • 10344250372 scopus 로고
    • Marketing Performance: What Do You Expect?
    • September
    • Bonoma, Thomas V. (1989), "Marketing Performance: What Do You Expect?" Harvard Business Review, 67 (September), 44-48.
    • (1989) Harvard Business Review , vol.67 , pp. 44-48
    • Bonoma, T.V.1
  • 16
    • 0001878819 scopus 로고
    • A Paradigm for Developing Better Measures of Marketing Constructs
    • February
    • Churchill, Gilbert A. (1979), "A Paradigm for Developing Better Measures of Marketing Constructs," Journal of Marketing Research, 16 (February), 64-73.
    • (1979) Journal of Marketing Research , vol.16 , pp. 64-73
    • Churchill, G.A.1
  • 18
    • 0000021455 scopus 로고    scopus 로고
    • Marketing Performance Measures: History and Interrelationships
    • November
    • Clark, Bruce H. (1999), "Marketing Performance Measures: History and Interrelationships," Journal of Marketing Management, 15 (November), 711-33.
    • (1999) Journal of Marketing Management , vol.15 , pp. 711-733
    • Clark, B.H.1
  • 19
    • 0012910810 scopus 로고    scopus 로고
    • Managerial Perceptions of Marketing Performance: Efficiency, Adaptability, Effectiveness and Satisfaction
    • March
    • _ (2000), "Managerial Perceptions of Marketing Performance: Efficiency, Adaptability, Effectiveness and Satisfaction," Journal of Strategic Marketing, 8 (March), 3-24.
    • (2000) Journal of Strategic Marketing , vol.8 , pp. 3-24
    • Clark, B.H.1
  • 23
    • 0001908921 scopus 로고
    • Explanations for Successful and Unsuccessful Marketing Decisions: The Decision Maker's Perspective
    • April
    • Curren, Mary T., Valerie S. Folkes, and Joel H. Steckel (1992), "Explanations for Successful and Unsuccessful Marketing Decisions: The Decision Maker's Perspective," Journal of Marketing, 56 (April), 18-31.
    • (1992) Journal of Marketing , vol.56 , pp. 18-31
    • Curren, M.T.1    Folkes, V.S.2    Steckel, J.H.3
  • 24
    • 0030641199 scopus 로고    scopus 로고
    • High-Tech Industry Marketing: The Elements of a Sophisticated Global Strategy
    • January
    • Davies, Warnock and Kathleen E. Brush (1997), "High-Tech Industry Marketing: The Elements of a Sophisticated Global Strategy," Industrial Marketing Management, 26 (January), 1-84.
    • (1997) Industrial Marketing Management , vol.26 , pp. 1-84
    • Davies, W.1    Brush, K.E.2
  • 25
    • 51249164410 scopus 로고
    • Marketing's Contribution to the Strategy Dialogue
    • May
    • Day, George S. (1992), "Marketing's Contribution to the Strategy Dialogue," Journal of the Academy of Marketing Science, 20 (May), 323-30.
    • (1992) Journal of the Academy of Marketing Science , vol.20 , pp. 323-330
    • Day, G.S.1
  • 26
    • 21744459185 scopus 로고
    • Managerial Representations of Competitive Advantage
    • April
    • _ and Prakash Nedungadi (1994), "Managerial Representations of Competitive Advantage," Journal of Marketing, 58 (April), 31-44.
    • (1994) Journal of Marketing , vol.58 , pp. 31-44
    • Day, G.S.1    Nedungadi, P.2
  • 27
    • 26944452739 scopus 로고    scopus 로고
    • Benchmarking Marketing Productivity Using Data Envelopment Analysis
    • November
    • Donthu, Naveen, Edmund Hershberger, and Talai Osomonbekov (2005), "Benchmarking Marketing Productivity Using Data Envelopment Analysis," Journal of Business Research, 58 (November), 1474-82.
    • (2005) Journal of Business Research , vol.58 , pp. 1474-1482
    • Donthu, N.1    Hershberger, E.2    Osomonbekov, T.3
  • 29
    • 0000009769 scopus 로고
    • Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
    • February
    • Fornell, Claes and David F. Larcker (1981), "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research, 18 (February), 39-50.
    • (1981) Journal of Marketing Research , vol.18 , pp. 39-50
    • Fornell, C.1    Larcker, D.F.2
  • 30
    • 0000789331 scopus 로고
    • An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment
    • May
    • Gerbing, David W. and James C. Anderson (1988), "An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment," Journal of Marketing Research, 25 (May), 187-92.
    • (1988) Journal of Marketing Research , vol.25 , pp. 187-192
    • Gerbing, D.W.1    Anderson, J.C.2
  • 31
    • 0032220357 scopus 로고    scopus 로고
    • Performance, Aspirations and Risky Organizational Change
    • March
    • Greve, Henrich R. (1998), "Performance, Aspirations and Risky Organizational Change," Administrative Science Quarterly, 43 (March), 58-86.
    • (1998) Administrative Science Quarterly , vol.43 , pp. 58-86
    • Greve, H.R.1
  • 33
    • 84928841557 scopus 로고
    • The Changing of the Guard: Turnover and Structural Change in the Top-Management Positions
    • June
    • Harrison, Richard J. and David L. Torres (1988), "The Changing of the Guard: Turnover and Structural Change in the Top-Management Positions," Administrative Science Quarterly, 33 (June), 211-33.
    • (1988) Administrative Science Quarterly , vol.33 , pp. 211-233
    • Harrison, R.J.1    Torres, D.L.2
  • 34
    • 0002885983 scopus 로고
    • The Effect of Location on the Performance of High Technology Firms
    • January
    • Hill, Joanne and Joel L. Naroff (1984), "The Effect of Location on the Performance of High Technology Firms," Financial Management, 13 (January), 27-37.
    • (1984) Financial Management , vol.13 , pp. 27-37
    • Hill, J.1    Naroff, J.L.2
  • 35
    • 33744759565 scopus 로고    scopus 로고
    • Iyer, Bala, Chi-Hyon Lee, and N. Venkatraman (2006), Managing in a Small World Ecosystem: Lessons from the Software Sector, California Management Review, 48 (Spring), 27-47.
    • Iyer, Bala, Chi-Hyon Lee, and N. Venkatraman (2006), "Managing in a Small World Ecosystem: Lessons from the Software Sector," California Management Review, 48 (Spring), 27-47.
  • 36
    • 21144463066 scopus 로고
    • Market Orientation: Antecedents and Consequences
    • July
    • Jaworski, Bernard J. and Ajay K. Kohli (1993), "Market Orientation: Antecedents and Consequences," Journal of Marketing, 57 (July), 53-70.
    • (1993) Journal of Marketing , vol.57 , pp. 53-70
    • Jaworski, B.J.1    Kohli, A.K.2
  • 37
    • 0026494564 scopus 로고
    • The Balanced Scorecard: Measures That Drive Performance
    • January-February
    • Kaplan, Robert S. and David P. Norton (1992), "The Balanced Scorecard: Measures That Drive Performance," Harvard Business Review, 70 (January-February), 71-80.
    • (1992) Harvard Business Review , vol.70 , pp. 71-80
    • Kaplan, R.S.1    Norton, D.P.2
  • 40
    • 33750630772 scopus 로고    scopus 로고
    • Bringing Export Performance Metrics into Annual Reports: The APEV Scale and the PERFEX Scorecard
    • Lages, Luis F., Carmen Lages, and Cristiana R. Lages (2005), "Bringing Export Performance Metrics into Annual Reports: The APEV Scale and the PERFEX Scorecard," Journal of International Marketing, 13 (3), 79-104.
    • (2005) Journal of International Marketing , vol.13 , Issue.3 , pp. 79-104
    • Lages, L.F.1    Lages, C.2    Lages, C.R.3
  • 41
    • 8644258297 scopus 로고    scopus 로고
    • Metrics for Making Marketing Matter
    • October
    • Lehmann, Donald (2004), "Metrics for Making Marketing Matter," Journal of Marketing, 68 (October), 73-75.
    • (2004) Journal of Marketing , vol.68 , pp. 73-75
    • Lehmann, D.1
  • 43
    • 11244329708 scopus 로고    scopus 로고
    • How Can a Shareholder Value Approach Improve Marketing's Strategic Influence?
    • April
    • Lukas, Bryan A., Gregory J. Whitwell, and Peter Doyle (2005), "How Can a Shareholder Value Approach Improve Marketing's Strategic Influence?" Journal Business Research, 58 (April), 414-22.
    • (2005) Journal Business Research , vol.58 , pp. 414-422
    • Lukas, B.A.1    Whitwell, G.J.2    Doyle, P.3
  • 51
    • 33751556561 scopus 로고
    • Strategic Adaptability and Firm Performance: A Market-Contingent Perspective
    • July
    • McKee, Daryl O., Rajan P. Varadarajan, and William M. Pride (1989), "Strategic Adaptability and Firm Performance: A Market-Contingent Perspective," Journal of Marketing, 53 (July), 21-35.
    • (1989) Journal of Marketing , vol.53 , pp. 21-35
    • McKee, D.O.1    Varadarajan, R.P.2    Pride, W.M.3
  • 52
    • 35348995882 scopus 로고    scopus 로고
    • ROI: More Vital Than Ever
    • McMaster, Mark (2002), "ROI: More Vital Than Ever," Sales & Marketing Management, 154 (1), 51-52.
    • (2002) Sales & Marketing Management , vol.154 , Issue.1 , pp. 51-52
    • McMaster, M.1
  • 53
    • 0002413817 scopus 로고    scopus 로고
    • The Relationship Between Environmental Dynamism and Small Firm Structure, Strategy, and Performance
    • Spring
    • Miles, Morgan P., Jeffery G. Covin, and Michael B. Heeley (2000), "The Relationship Between Environmental Dynamism and Small Firm Structure, Strategy, and Performance," Journal of Marketing Theory and Practice, 8 (Spring), 63-75.
    • (2000) Journal of Marketing Theory and Practice , vol.8 , pp. 63-75
    • Miles, M.P.1    Covin, J.G.2    Heeley, M.B.3
  • 54
    • 24644442123 scopus 로고    scopus 로고
    • Measuring Marketing Effectiveness and Value: The Unisys Marketing Dashboard
    • September-October
    • Miller, Amy and Jennifer Cioffi (2004), "Measuring Marketing Effectiveness and Value: The Unisys Marketing Dashboard," Journal of Advertising Research, 44 (September-October), 237-243.
    • (2004) Journal of Advertising Research , vol.44 , pp. 237-243
    • Miller, A.1    Cioffi, J.2
  • 55
    • 84993083071 scopus 로고
    • What Happens After Success: The Perils of Excellence
    • May
    • Miller, Danny (1994), "What Happens After Success: The Perils of Excellence," Journal of Management Studies, 31 (May), 318-35.
    • (1994) Journal of Management Studies , vol.31 , pp. 318-335
    • Miller, D.1
  • 56
    • 28844456354 scopus 로고    scopus 로고
    • Gender Differences in German Consumer Decision-Making Styles
    • June
    • Mitchell, Vincent-Wayne and Gianfranco Walsh (2004), "Gender Differences in German Consumer Decision-Making Styles," Journal of Consumer Behavior, 3 (June), 331-46.
    • (2004) Journal of Consumer Behavior , vol.3 , pp. 331-346
    • Mitchell1    Vincent-Wayne2    Walsh, G.3
  • 57
    • 25144434842 scopus 로고    scopus 로고
    • Introduction to the Special Issue: Marketing of High-Technology Products and Innovations
    • Summer
    • Mohr, Jakki J. and Nader H. Shooshtari (2003), "Introduction to the Special Issue: Marketing of High-Technology Products and Innovations," Journal of Marketing Theory and Practice, 11 (Summer), 1-12.
    • (2003) Journal of Marketing Theory and Practice , vol.11 , pp. 1-12
    • Mohr, J.J.1    Shooshtari, N.H.2
  • 58
    • 0033426106 scopus 로고    scopus 로고
    • The Role of Marketing
    • Moorman, Christine and Ronald T. Rust (1999), "The Role of Marketing," Journal of Marketing, 63 (Special Issue), 180-97.
    • (1999) Journal of Marketing , vol.63 , Issue.SPEC. ISSUE , pp. 180-197
    • Moorman, C.1    Rust, R.T.2
  • 59
    • 0012957416 scopus 로고    scopus 로고
    • Marketing Productivity, Marketing Audits, and Systems for Marketing Performance Assessment: Integrating Multiple Perspectives
    • May
    • Morgan, Neil A., Bruce H. Clark, and Rich Gooner (2002), "Marketing Productivity, Marketing Audits, and Systems for Marketing Performance Assessment: Integrating Multiple Perspectives," Journal of Business Research, 55 (May), 363-75.
    • (2002) Journal of Business Research , vol.55 , pp. 363-375
    • Morgan, N.A.1    Clark, B.H.2    Gooner, R.3
  • 60
    • 0002954788 scopus 로고
    • The Effect of a Market Orientation on Business Profitability
    • October
    • Narver, John C. and Stanley F. Slater (1990), "The Effect of a Market Orientation on Business Profitability," Journal of Marketing, 54 (October), 20-35.
    • (1990) Journal of Marketing , vol.54 , pp. 20-35
    • Narver, J.C.1    Slater, S.F.2
  • 62
    • 0018519695 scopus 로고
    • A Conceptual Framework for the Design of Organizational Control
    • September
    • Ouchi, William G. (1979), "A Conceptual Framework for the Design of Organizational Control," Management Science, 25 (September), 833-48.
    • (1979) Management Science , vol.25 , pp. 833-848
    • Ouchi, W.G.1
  • 63
    • 35348953038 scopus 로고    scopus 로고
    • Using Dashboard Metrics to Track Communication
    • August-September
    • Paine, Katie D. (2004), "Using Dashboard Metrics to Track Communication," Strategic Communication Management, 8 (August-September), 30-34.
    • (2004) Strategic Communication Management , vol.8 , pp. 30-34
    • Paine, K.D.1
  • 64
    • 0036080070 scopus 로고    scopus 로고
    • An Empirically Based Model of Competitor Intelligence Use
    • September
    • Peyrot, Mark, Nancy Childs, Doris Van Doren, and Kathleen Allen (2002), "An Empirically Based Model of Competitor Intelligence Use," Journal of Business Research, 55 (September), 747-58.
    • (2002) Journal of Business Research , vol.55 , pp. 747-758
    • Peyrot, M.1    Childs, N.2    Van Doren, D.3    Allen, K.4
  • 66
    • 8644240056 scopus 로고    scopus 로고
    • Rust, Ronald T., Tim Ambler, Gregory S. Carpenter, V. Kumar, and Rajendra K. Srivastava (2004), Measuring Marketing Productivity: Current Knowledge and Future Directions, Journal of Marketing, 68 (October), 76-90.
    • Rust, Ronald T., Tim Ambler, Gregory S. Carpenter, V. Kumar, and Rajendra K. Srivastava (2004), "Measuring Marketing Productivity: Current Knowledge and Future Directions," Journal of Marketing, 68 (October), 76-90.
  • 67
    • 1842554865 scopus 로고    scopus 로고
    • Return on Marketing: Using Customer Equity to Focus Marketing Strategy
    • January
    • _, Katherine N. Lemon, and Valarie A. Zeithaml (2004), "Return on Marketing: Using Customer Equity to Focus Marketing Strategy," Journal of Marketing, 68 (January), 109-127.
    • (2004) Journal of Marketing , vol.68 , pp. 109-127
    • Rogers, B.1    Lemon, K.N.2    Zeithaml, V.A.3
  • 69
    • 0019614557 scopus 로고
    • Problems with Contingency Theory: Testing Assumptions Hidden Within the Language of Contingency Theory,' Administrative Science Quarterly
    • Schoonhoven, Claudia B. (1981), "Problems with Contingency Theory: Testing Assumptions Hidden Within the Language of Contingency Theory,'" Administrative Science Quarterly, 26 (September), 349-77.
    • (1981) 26 (September) , pp. 349-377
    • Schoonhoven, C.B.1
  • 71
    • 0000024922 scopus 로고    scopus 로고
    • Competitive Strategy in the Market-Focused Business
    • Spring
    • Slater, Stanley F. and John C. Narver (1996), "Competitive Strategy in the Market-Focused Business," Journal of Market-Focused Management, 1 (Spring), 159-74.
    • (1996) Journal of Market-Focused Management , vol.1 , pp. 159-174
    • Slater, S.F.1    Narver, J.C.2
  • 72
    • 33749595140 scopus 로고    scopus 로고
    • Metrics for Linking Marketing to Financial Performance
    • Report No. 05-200, Marketing Science Institute
    • Srivastava, Rajendra K. and David J. Reibstein (2005), "Metrics for Linking Marketing to Financial Performance," Report No. 05-200, Marketing Science Institute.
    • (2005)
    • Srivastava, R.K.1    Reibstein, D.J.2
  • 74
    • 13244265637 scopus 로고    scopus 로고
    • Benchmarking Marketing Capabilities for Sustainable Competitive Advantage
    • January
    • Vorhies, Douglas W. and Neil A. Morgan (2005), "Benchmarking Marketing Capabilities for Sustainable Competitive Advantage," Journal of Marketing, 69 (January), 80-94.
    • (2005) Journal of Marketing , vol.69 , pp. 80-94
    • Vorhies, D.W.1    Morgan, N.A.2
  • 75
    • 20344390554 scopus 로고    scopus 로고
    • Measuring Brand Equity: An Evaluation of a Consumer-Based Brand Equity Scale
    • Winter
    • Washburn, Judith H. and Richard E. Plank (2002), "Measuring Brand Equity: An Evaluation of a Consumer-Based Brand Equity Scale," Journal of Marketing Theory and Practice, 10 (Winter), 46-62.
    • (2002) Journal of Marketing Theory and Practice , vol.10 , pp. 46-62
    • Washburn, J.H.1    Plank, R.E.2
  • 76
    • 0041385347 scopus 로고
    • The Changing Role of Marketing in the Corporation
    • October
    • Webster, Frederick E. (1992), "The Changing Role of Marketing in the Corporation," Journal of Marketing, 56 (October), 1-17.
    • (1992) Journal of Marketing , vol.56 , pp. 1-17
    • Webster, F.E.1
  • 78
    • 12144266268 scopus 로고    scopus 로고
    • Marketing as an Engine of Business Growth: A Cross-Functional Perspective
    • July
    • Wind, Yoram (2005), "Marketing as an Engine of Business Growth: A Cross-Functional Perspective," Journal of Business Research, 58 (July), 863-73.
    • (2005) Journal of Business Research , vol.58 , pp. 863-873
    • Wind, Y.1
  • 79
    • 0009933969 scopus 로고    scopus 로고
    • What Marketing Metrics Are Used by MSI Members?
    • Report No. 00-119, Marketing Science Institute
    • Winer, Russell S. (2000), "What Marketing Metrics Are Used by MSI Members?" Report No. 00-119, Marketing Science Institute.
    • (2000)
    • Winer, R.S.1
  • 80
    • 0034340997 scopus 로고    scopus 로고
    • International Expansion by New Venture Firms: International Diversity, Mode of Market Entry, Technological Learning, and Performance
    • October
    • Zahra, Shaker A., Duane R. Ireland, and Michael A. Hiltt (2000), "International Expansion by New Venture Firms: International Diversity, Mode of Market Entry, Technological Learning, and Performance," Academy of Management Journal, 43 (October), 925-50.
    • (2000) Academy of Management Journal , vol.43 , pp. 925-950
    • Zahra, S.A.1    Ireland, D.R.2    Hiltt, M.A.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.