When unfairness matters most: Supervisory violations of electronic monitoring practices

Human Resource Management Journal

Volumn 17, Issue 3, 2007, Pages 227-247

  Zweig, David ^a   Scott, Kristyn ^a  

^a UNIVERSITY OF TORONTO   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 34250202923     PISSN: 09545395     EISSN: 09545395     Source Type: Journal    
DOI: 10.1111/j.1748-8583.2007.00040.x     Document Type: Review

References (48)

1. Alder, G.S. Ambrose, M.L. (2005a Towards understanding fairness judgements associated with computer performance monitoring: an integration of the feedback, justice and monitoring research Human Resource Management Review, 15 : 43 67.
2. Alder, G.S. Ambrose, M.L. (2005b An examination of the effect of computerized performance monitoring feedback on monitoring fairness, performance, and satisfaction Organizational Behavior and Human Decision Processes, 97 : 161 177.
3. Alge, B.J. (1999 The role of fairness and privacy in electronic performance monitoring and control systems: some preliminary findings Paper presented at the 1999 Annual Meeting of the Academy of Management, Chicago, IL, August.
4. Alge, B.J. (2001 Effects of computer surveillance on perceptions of privacy and procedural justice Journal of Applied Psychology, 86 : 7, 797 804.
5. Alge, B.J. Ballinger, G. (2001 Electronic workplace surveillance: the effects of advanced notice and task discretion on perceptions of privacy and procedural justice Paper presented at the 2001 Meeting of the Society for Industrial/Organizational Psychology, San Diego, CA, April.
6. Ambrose, M.L. Alder, G.S. (2000 Designing, implementing, and utilizing computerized performance monitoring: enhancing organizational justice in G.R. Ferris (ed Research in Personnel and Human Resource Management, Vol. 18, Greenwich, CT : JAI Press, pp. 187 219.
7. Ambrose, M.L., Seabright, M.A. Schminke, M. (2002 Sabotage in the workplace: the role of organizational justice Organizational Behavior and Human Decision Processes, 89 : 1, 947 965.
8. American Management Association (2005). Electronic Monitoring and Surveillance Survey, New York : AMA.
9. Baron, R.M. Kenny, D.A. (1986 The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations Journal of Personality and Social Psychology, 51 : 6, 1173 1182.
10. Bennett, R.J. Robinson, S.L. (1995 A typology of deviant workplace behaviors: a multidimensional scaling study Academy of Management Journal, 38 : 2, 555 572.
11. Bennett, R.J. Robinson, S.L. (2003 The past, present and future of workplace deviance research in J. Greenberg (ed Organizational Behavior: The State of Science, 2nd edn, Mahwah, NJ : Lawrence Erlbaum Associates, pp. 247 281.
12. Bies, R.J. (2001 Interactional (in)justice: the sacred and the profane in J. Greenberg R. Cropanzano (eds Advances in Organizational Justice, Stanford, CA : Stanford University Press, pp. 89 118.
13. Bies, R.J. Moag, J.S. (1986 Interactional justice: communicative criteria of fairness in R.J. Lewicki, B.H. Sheppard B.H. Bozeman (eds Research on Negotiation in Organizations, Greenwich, CT : JAI Press, pp. 43 55.
14. Blader, S.L. Tyler, T.R. (2003a What constitutes fairness in work settings? A four component model of procedural justice Human Resource Management Review, 13 : 107 126.
15. Blader, S.L. Tyler, T.R. (2003b A four component model of procedural justice: Defining the meaning of a "fair" process Personality and Social Psychology Bulletin, 29 : 6, 747 758.
16. Carayon, P. (1993 Effect of electronic performance monitoring on job design and worker stress: review of the literature and conceptual model Human Factors, 35 : 385 395.
17. Clay-Warner, J., Reynolds, J. Roman, P. (2005 Organizational justice and job satisfaction: a test of three competing models Social Justice Research, 18 : 391 409.
18. Cobb, A.T., Vest, M. Hills, F. (1997 Who delivers justice? Source perceptions of procedural fairness Journal of Applied Social Psychology, 27 : 1021 1040.
19. Cohen-Charash, Y. Spector, P.E. (2001 The role of justice in organizations: a meta-analysis Organizational Behavior & Human Decision Processes, 86 : 2, 278 321.
20. Colquitt, J.A., Conlon, D.E., Wesson, M.J., Porter, C. Ng, K.Y. (2001 Justice at the millennium: a meta-analytic review of 25 years of organizational justice research Journal of Applied Psychology, 86 : 425 445.
21. Cropanzano, R., Prehar, C.A. Chen, P.Y. (2002 Using social exchange theory to distinguish procedural from interactional justice Group & Organization Management, 27 : 3, 324 351.
22. Davidson, R. Henderson, R. (2000 Electronic performance monitoring: a laboratory investigation of the influence of monitoring and difficulty in task performance, mood state, and self-reported stress levels Journal of Applied Psychology, 30 : 5, 906 920.
23. Eddy, E.R., Stone, D.L. Stone-Romero, E.F. (1999 The effects of information management on reactions to human resource information systems: an integration of privacy and procedural justice perspectives Personnel Psychology, 52 : 335 358.
24. Gardner, D.G., Cummings, L.L., Dunham, R.B. Pierce, J.L. (1998 Single-item versus multiple-item measurement scales: an empirical comparison Educational and Psychological Measurement, 58 : 6, 898 915.
25. Grant, R.A. Higgins, C.A. (1991 The impact of computerized performance monitoring on service work: testing a causal model Information Systems Research, 2 : 116 142.
26. Greenberg, J. (1993 Stealing in the name of justice: informational and interpersonal moderators of theft reactions to underpayment inequity Organizational Behavior and Human Decision Processes, 54 : 81 103.
27. Greenberg, J. (1994 Using socially fair treatment to promote acceptance of a worksite smoking ban Journal of Applied Psychology, 79 : 288 297.
28. Greenberg, J. Eskew, D.E. (1993 The role of role playing in organizational research Journal of Management, 19 : 221 241.
29. Hovorka-Mead, A.D., Ross, Jr., W.H., Whipple, T. Renchin, M.B. (2002 Watching the detectives: seasonal student employee reactions to electronic monitoring with and without advance notice Personnel Psychology, 55 : 329 362.
30. Hutchinson, S. (1997 Perceived organizational support: further evidence of construct validity Educational and Psychological Measurement, 57 : 1025 1034.
31. Irving, P.J., Coleman, D.F. Bobocel, D.R. (2005 The moderating effect of negative affectivity in the procedural justice-job satisfaction relation Canadian Journal of Behavioural Science, 37 : 20 32.
32. Leventhal, G.S. (1980 What should be done with equity theory? New approaches to the study of fairness in social relationships in K.J. Gergen, M.S. Greenberg R.H. Willis (eds Social Exchange: Advances in Theory and Research, New York : Plenum Press, pp. 27 55.
33. Masterson, S.S., Lewis, K., Goldman, B.M. Taylor, M.S. (2001 Integrating justice and social exchange: the differing effects of fair procedures and treatment of work relationships Academy of Management Journal, 43 : 738 748.
34. Nagy, M.S. (2002 Using a single-item approach to measure facet job satisfaction Journal of Occupational and Organizational Psychology, 75 : 77 86.
35. Picard (1994 Working under an electronic thumb Training, 31 : 47 51.
36. Rupp, D.E. Cropanzano, R. (2002 The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice Organizational Behavior and Human Decision Processes, 89 : 925 946.
37. Sobel, M.E. (1982 Asymptotic intervals for indirect effects in structural equations models in S. Leinhart (ed Sociological Methodology, San Francisco, CA : Jossey-Bass, pp. 290 312.
38. Spitzmueller, C. Stanton, J.M. (2006 Examining employee compliance with organizational surveillance and monitoring Journal of Occupational and Organizational Psychology, 79 : 2, 245 272.
39. Stanton, J.M. (2000 Reactions to employee performance monitoring: framework, review and research directions Human Performance, 13 : 85 113.
40. Stanton, J.M. Barnes-Farrell, J.L. (1996 Effects of electronic performance monitoring on personal control Journal of Applied Psychology, 81 : 6, 738 745.
41. Thibault, J. Walker, L. (1975). Procedural Justice: A Psychological Analysis, Hillsdale, NJ : Lawrence Erlbaum Associates.
42. Thibault, J. Walker, L. (1978 A theory of procedure California Law Review, 66 : 541 566.
43. Thorsteinson, T.J. (2003 Job attitudes of part-time vs. full-time workers. A meta-analytic review Journal of Occupational and Organizational Psychology, 76 : 2, 151 177.
44. van den Bos, K., Lind, A.E. Wilke, H.A. (2001 The psychology of procedural and distributive justice viewed from the perspective of fairness heuristic theory in R. Cropanzano (ed Justice in the Workplace: From Theory to Practice, Vol. 2, Mahwah, NJ : Lawrence Erlbaum Associates, pp. 49 66.
45. van den Bos, K., Wilke, H.A., Lind, A.E. Vermunt, R. (1998 Evaluating outcomes by means of the fair process effect: evidence for different processes in fairness and satisfaction judgements Journal of Personality and Social Psychology, 74 : 6, 1493 1503.
46. Wanous, J.P., Reichers, A.E. Hudy, M.J. (1997 Overall job satisfaction: how good are single-item measures? Journal of Applied Psychology, 82 : 2, 247 252.
47. Williams, L.J. Andersen, S.E. (1991 Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors Journal of Management, 17 : 601 617.
48. Zweig, D.I. Webster, J. (2002 Where is the line between benign and invasive? An examination of psychological barriers to the acceptance of awareness monitoring systems Journal of Organizational Behavior, 23 : 605 633.