메뉴 건너뛰기




Volumn 97, Issue 2, 2005, Pages 161-177

An examination of the effect of computerized performance monitoring feedback on monitoring fairness, performance, and satisfaction

Author keywords

Computer performance monitoring; Fairness; Performance feedback

Indexed keywords


EID: 19944398521     PISSN: 07495978     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.obhdp.2005.03.003     Document Type: Article
Times cited : (80)

References (121)
  • 1
    • 84991160836 scopus 로고
    • Computer-based work monitoring: Electronic surveillance and its effects
    • J.R. Aiello Computer-based work monitoring: Electronic surveillance and its effects Journal of Applied Social Psychology 23 1993 499-507
    • (1993) Journal of Applied Social Psychology , vol.23 , pp. 499-507
    • Aiello, J.R.1
  • 2
    • 0029320735 scopus 로고
    • Electronic performance monitoring and social context: Impact on productivity and stress
    • J.R. Aiello & K.J. Kolb Electronic performance monitoring and social context: Impact on productivity and stress Journal of Applied Psychology 80 1995 339-353
    • (1995) Journal of Applied Psychology , vol.80 , pp. 339-353
    • Aiello, J.R.1    Kolb, K.J.2
  • 3
    • 0007113707 scopus 로고
    • Effects of computer monitoring on task performance
    • Paper presented as part of "Computerized Performance Monitoring: Its impact on employees, supervisors, and organizations" (John R. Aiello, Chair)
    • Aiello, J. R., & Shao, Y. (1992). Effects of computer monitoring on task performance. Paper presented as part of "Computerized Performance Monitoring: Its impact on employees, supervisors, and organizations" (John R. Aiello, Chair). A symposium at the seventh annual conference of the Society for Industrial and Organizational Psychology
    • (1992) A Symposium at the Seventh Annual Conference of the Society for Industrial and Organizational Psychology
    • Aiello, J.R.1    Shao, Y.2
  • 4
    • 84991149510 scopus 로고
    • Computer monitoring of work performance: Extending the social facilitation framework to electronic presence
    • J.R. Aiello & C.M. Svec Computer monitoring of work performance: Extending the social facilitation framework to electronic presence Journal of Applied Social Psychology 23 1993 537-548
    • (1993) Journal of Applied Social Psychology , vol.23 , pp. 537-548
    • Aiello, J.R.1    Svec, C.M.2
  • 5
    • 0032067442 scopus 로고    scopus 로고
    • Ethical issues in electronic performance monitoring: A consideration of deontological and teleological perspectives
    • G.S. Alder Ethical issues in electronic performance monitoring: A consideration of deontological and teleological perspectives Journal of Business Ethics 17 1998 729-743
    • (1998) Journal of Business Ethics , vol.17 , pp. 729-743
    • Alder, G.S.1
  • 6
    • 0000564549 scopus 로고    scopus 로고
    • Electronic performance monitoring: An organizational justice and concertive control perspective
    • G.S. Alder & P.K. Tompkins Electronic performance monitoring: An organizational justice and concertive control perspective Management Communication Quarterly 10 1997 259-288
    • (1997) Management Communication Quarterly , vol.10 , pp. 259-288
    • Alder, G.S.1    Tompkins, P.K.2
  • 7
    • 85047684662 scopus 로고    scopus 로고
    • The effects of computer surveillance on perceptions of privacy and procedural fairness
    • B.J. Alge The effects of computer surveillance on perceptions of privacy and procedural fairness Journal of Applied Psychology 86 2001 797-804
    • (2001) Journal of Applied Psychology , vol.86 , pp. 797-804
    • Alge, B.J.1
  • 8
    • 0000995755 scopus 로고    scopus 로고
    • Designing, implementing, and utilizing computer performance monitoring: Enhancing organizational justice
    • G.R. Ferris (Ed.) JAI Press Greenwich, CT
    • M.L. Ambrose & G.S. Alder Designing, implementing, and utilizing computer performance monitoring: Enhancing organizational justice In G.R. Ferris (Ed.) Research in personnel and human resource management Vol. 18 2000 JAI Press Greenwich, CT 187-219
    • (2000) Research in Personnel and Human Resource Management , vol.18 , pp. 187-219
    • Ambrose, M.L.1    Alder, G.S.2
  • 9
    • 84991127507 scopus 로고
    • The effect of information format and performance pattern on performance appraisal judgments in a computerized performance monitoring context
    • M.L. Ambrose & C.T. Kulik The effect of information format and performance pattern on performance appraisal judgments in a computerized performance monitoring context Journal of Applied Social Psychology 24 1994 801-823
    • (1994) Journal of Applied Social Psychology , vol.24 , pp. 801-823
    • Ambrose, M.L.1    Kulik, C.T.2
  • 10
    • 0007121811 scopus 로고    scopus 로고
    • American Management Association New York: Author
    • American Management Association, 2000. Workplace testing and monitoring. New York: Author
    • (2000) Workplace Testing and Monitoring
  • 11
    • 0026583472 scopus 로고
    • Stress, computer-based work monitoring and measurement systems: A conceptual overview
    • B.C. Amick & M.J. Smith Stress, computer-based work monitoring and measurement systems: A conceptual overview Applied Ergonomics 23 1992 6-16
    • (1992) Applied Ergonomics , vol.23 , pp. 6-16
    • Amick, B.C.1    Smith, M.J.2
  • 13
    • 0000803375 scopus 로고
    • Feedback-seeking in individual adaptation: A resource perspective
    • S.J. Ashford Feedback-seeking in individual adaptation: A resource perspective Academy of Management Journal 29 1986 465-487
    • (1986) Academy of Management Journal , vol.29 , pp. 465-487
    • Ashford, S.J.1
  • 14
    • 15544380806 scopus 로고
    • Feedback as an individual resource: Personal strategies of creating information
    • S.J. Ashford & L.L. Cummings Feedback as an individual resource: Personal strategies of creating information Organizational Behavior and Human Performance 32 1983 370-398
    • (1983) Organizational Behavior and Human Performance , vol.32 , pp. 370-398
    • Ashford, S.J.1    Cummings, L.L.2
  • 15
    • 84936824511 scopus 로고
    • Big Brother and the sweatshop: Computer surveillance in the automatic office
    • P. Attewell Big Brother and the sweatshop: Computer surveillance in the automatic office Sociological Theory 5 1987 87-99
    • (1987) Sociological Theory , vol.5 , pp. 87-99
    • Attewell, P.1
  • 16
    • 0015731415 scopus 로고
    • Personal control over aversive stimuli and its relationship to stress
    • J.R. Averill Personal control over aversive stimuli and its relationship to stress Psychological Bulletin 80 1973 286-303
    • (1973) Psychological Bulletin , vol.80 , pp. 286-303
    • Averill, J.R.1
  • 17
    • 0002198728 scopus 로고
    • Performance outcome feedback and attributional feedback: Interactive effects on recipient responses
    • B.D. Bannister Performance outcome feedback and attributional feedback: Interactive effects on recipient responses Journal of Applied Psychology 71 1986 203-210
    • (1986) Journal of Applied Psychology , vol.71 , pp. 203-210
    • Bannister, B.D.1
  • 18
    • 0024010002 scopus 로고
    • Negative effects of destructive criticism: Impact on conflict, self-efficacy, and task performance
    • R.A. Baron Negative effects of destructive criticism: Impact on conflict, self-efficacy, and task performance Journal of Applied Psychology 73 1988 199-207
    • (1988) Journal of Applied Psychology , vol.73 , pp. 199-207
    • Baron, R.A.1
  • 19
    • 0001971855 scopus 로고
    • Criticism (informal negative feedback) as a source of perceived unfairness in organizations: Effects, mechanisms, and countermeasures
    • R. Cropanzano (Ed.) Lawrence Erlbaum Associates Hillsdale, NJ
    • R.A. Baron Criticism (informal negative feedback) as a source of perceived unfairness in organizations: Effects, mechanisms, and countermeasures In R. Cropanzano (Ed.) Justice in the workplace 1993 Lawrence Erlbaum Associates Hillsdale, NJ 150-170
    • (1993) Justice in the Workplace , pp. 150-170
    • Baron, R.A.1
  • 20
    • 0023020183 scopus 로고
    • The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations
    • R.M. Baron & D.A. Kenny The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations Journal of Personality and Social Psychology 51 1986 1173-1182
    • (1986) Journal of Personality and Social Psychology , vol.51 , pp. 1173-1182
    • Baron, R.M.1    Kenny, D.A.2
  • 21
    • 0003092186 scopus 로고
    • Interactional justice: Communicative criteria of fairness
    • R.J. Lewicki B.H. Sheppard & B.H. Bozeman (Eds.) JAI Press Greenwich, CT
    • R.J. Bies & J.S. Moag Interactional justice: Communicative criteria of fairness In R.J. Lewicki B.H. Sheppard & B.H. Bozeman (Eds.) Research on negotiation in organizations 1986 JAI Press Greenwich, CT 43-55
    • (1986) Research on Negotiation in Organizations , pp. 43-55
    • Bies, R.J.1    Moag, J.S.2
  • 22
    • 0000975819 scopus 로고
    • Voice and justification: Their influence on procedural fairness Judgments
    • R. Bies & D. Shapiro Voice and justification: Their influence on procedural fairness Judgments Academy of Management Journal 31 1988 676-685
    • (1988) Academy of Management Journal , vol.31 , pp. 676-685
    • Bies, R.1    Shapiro, D.2
  • 23
    • 84962855719 scopus 로고
    • Causal accounts and managing organizational conflict: Is it enough to say it's not my fault?
    • R.J. Bies D.L. Shapiro & L.L. Cummings Causal accounts and managing organizational conflict: Is it enough to say it's not my fault? Communication Research 15 1988 381-399
    • (1988) Communication Research , vol.15 , pp. 381-399
    • Bies, R.J.1    Shapiro, D.L.2    Cummings, L.L.3
  • 24
    • 0000073301 scopus 로고    scopus 로고
    • Communication work and electronic surveillance: A model for predicting panoptic effects
    • C. Botan Communication work and electronic surveillance: A model for predicting panoptic effects Communication Monographs 6 1996 293-313
    • (1996) Communication Monographs , vol.6 , pp. 293-313
    • Botan, C.1
  • 25
    • 0001952335 scopus 로고
    • Commentary on procedural justice papers
    • R. Lewicki M. Bazerman & B. Sheppard (Eds.) JAI press Greenwich, CT
    • J.M. Brett Commentary on procedural justice papers In R. Lewicki M. Bazerman & B. Sheppard (Eds.) Research on negotiation in organizations Vol. 1 1986 JAI press Greenwich, CT 81-90
    • (1986) Research on Negotiation in Organizations , vol.1 , pp. 81-90
    • Brett, J.M.1
  • 26
    • 0003715361 scopus 로고
    • The Michigan Organizational Assessment Questionnaire
    • Unpublished manuscript. University of Michigan, Ann Arbour
    • Cammann, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The Michigan Organizational Assessment Questionnaire. Unpublished manuscript. University of Michigan, Ann Arbour
    • (1979)
    • Cammann, C.1    Fichman, M.2    Jenkins, D.3    Klesh, J.4
  • 27
    • 0027670288 scopus 로고
    • Effects of electronic performance monitoring on job design and worker stress: Review of the literature and conceptual model
    • P. Carayon Effects of electronic performance monitoring on job design and worker stress: Review of the literature and conceptual model Human Factors 35 1993 385-395
    • (1993) Human Factors , vol.35 , pp. 385-395
    • Carayon, P.1
  • 29
    • 0000990078 scopus 로고
    • Computer-aided monitoring: Its influence on employee job satisfaction and turnover
    • J. Chalykoff & T.A. Kochan Computer-aided monitoring: Its influence on employee job satisfaction and turnover Personnel Psychology 42 1989 807-834
    • (1989) Personnel Psychology , vol.42 , pp. 807-834
    • Chalykoff, J.1    Kochan, T.A.2
  • 30
    • 0000440368 scopus 로고
    • A field study of the effect of feedback frequency on performance
    • J.S. Chhokar & J.A. Wallin A field study of the effect of feedback frequency on performance Journal of Applied Psychology 69 1984 524-530
    • (1984) Journal of Applied Psychology , vol.69 , pp. 524-530
    • Chhokar, J.S.1    Wallin, J.A.2
  • 33
    • 85043737515 scopus 로고    scopus 로고
    • Justice at the millennium: A meta-analytic review of 25 years of organizational justice research
    • J.A. Colquitt D.E. Conlon M.J. Wesson C. Porter & K.Y. Ng Justice at the millennium: A meta-analytic review of 25 years of organizational justice research Journal of Applied Psychology 86 2001 425-445
    • (2001) Journal of Applied Psychology , vol.86 , pp. 425-445
    • Colquitt, J.A.1    Conlon, D.E.2    Wesson, M.J.3    Porter, C.4    Ng, K.Y.5
  • 34
    • 0035315493 scopus 로고    scopus 로고
    • Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice
    • R. Cropanzano Z.S. Byrne D.R. Bobocel & D.R. Rupp Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice Journal of Vocational Behavior 58 2001 164-209
    • (2001) Journal of Vocational Behavior , vol.58 , pp. 164-209
    • Cropanzano, R.1    Byrne, Z.S.2    Bobocel, D.R.3    Rupp, D.R.4
  • 35
    • 84987467056 scopus 로고
    • The effects of source expertise and feedback valence on intrinsic motivation
    • L.P. Cusella The effects of source expertise and feedback valence on intrinsic motivation Human Communication Research 9 1982 17-32
    • (1982) Human Communication Research , vol.9 , pp. 17-32
    • Cusella, L.P.1
  • 36
    • 0002081431 scopus 로고
    • Feedback motivation and performance
    • F.M. Jablin L.L. Putnam K.H. Robertsand & L.W. Porter (Eds.) Sage Newbury Park, CA
    • L.P. Cusella Feedback motivation and performance In F.M. Jablin L.L. Putnam K.H. Robertsand & L.W. Porter (Eds.) Handbook of Organizational Communication 1987 Sage Newbury Park, CA 624-678
    • (1987) Handbook of Organizational Communication , pp. 624-678
    • Cusella, L.P.1
  • 37
    • 0000740185 scopus 로고
    • Information richness: A new approach to managerial information processing and organizational design
    • B. Staw & L.L. Cummings (Eds.) JAI Press Greenwich, CT
    • G.P. Daft & R.H. Lengel Information richness: A new approach to managerial information processing and organizational design In B. Staw & L.L. Cummings (Eds.) Research in organizational behavior 1984 JAI Press Greenwich, CT 191-233
    • (1984) Research in Organizational Behavior , pp. 191-233
    • Daft, G.P.1    Lengel, R.H.2
  • 38
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness, and structural design
    • G.P. Daft & R.H. Lengel Organizational information requirements, media richness, and structural design Management Science 32 1986 554-571
    • (1986) Management Science , vol.32 , pp. 554-571
    • Daft, G.P.1    Lengel, R.H.2
  • 39
    • 85050412230 scopus 로고
    • Big brother or friendly coach. Computer monitoring in the 21st century
    • K.B. DeTienne Big brother or friendly coach. Computer monitoring in the 21st century The Futurist 27 1993 33-37
    • (1993) The Futurist , vol.27 , pp. 33-37
    • DeTienne, K.B.1
  • 40
    • 0010196538 scopus 로고
    • Developing an employee centered electronic monitoring system
    • K.B. DeTienne & N.T. Abbott Developing an employee centered electronic monitoring system Journal of Systems Management 44 1993 12-15
    • (1993) Journal of Systems Management , vol.44 , pp. 12-15
    • DeTienne, K.B.1    Abbott, N.T.2
  • 42
    • 85047684352 scopus 로고    scopus 로고
    • The role of participation and control in the effects of computer monitoring on fairness perceptions, task satisfaction, and performance
    • E.A. Douthitt & J.R. Aiello The role of participation and control in the effects of computer monitoring on fairness perceptions, task satisfaction, and performance Journal of Applied Psychology 86 2001 867-874
    • (2001) Journal of Applied Psychology , vol.86 , pp. 867-874
    • Douthitt, E.A.1    Aiello, J.R.2
  • 43
    • 38249030952 scopus 로고
    • Computer generated performance feedback in the magazine subscription industry
    • P.C. Earley Computer generated performance feedback in the magazine subscription industry Organizational Behavior and Human Decision Processes 41 1988 50-64
    • (1988) Organizational Behavior and Human Decision Processes , vol.41 , pp. 50-64
    • Earley, P.C.1
  • 44
    • 1342337862 scopus 로고    scopus 로고
    • Construct validation in organizational behavior research
    • J. Greenberg (Ed.) Second ed. Erlbaum Mahwah, NJ
    • J.R. Edwards Construct validation in organizational behavior research In J. Greenberg (Ed.) Organizational behavior: The state of the science Second ed. 2003 Erlbaum Mahwah, NJ 327-371
    • (2003) Organizational Behavior: The State of the Science , pp. 327-371
    • Edwards, J.R.1
  • 45
    • 85047682764 scopus 로고    scopus 로고
    • Organizational justice evaluation, job control and occupational strain
    • M. Elovainio M. Kivimaki & K. Helkama Organizational justice evaluation, job control and occupational strain Journal of Applied Psychology 83 2001 418-424
    • (2001) Journal of Applied Psychology , vol.83 , pp. 418-424
    • Elovainio, M.1    Kivimaki, M.2    Helkama, K.3
  • 47
    • 0036460163 scopus 로고    scopus 로고
    • Organizational justice: Evidence of a new psychosocial predictor of health
    • M. Elovainio M. Kivimaki & J. Vahtera Organizational justice: Evidence of a new psychosocial predictor of health American Journal of Public Health 92 2002 105-108
    • (2002) American Journal of Public Health , vol.92 , pp. 105-108
    • Elovainio, M.1    Kivimaki, M.2    Vahtera, J.3
  • 49
    • 0002737971 scopus 로고
    • Recipient responses to performance feedback: A proposed model and its implications
    • D.B. Fedor Recipient responses to performance feedback: A proposed model and its implications Research in Personnel and Human Resources Management 9 1991 73-120
    • (1991) Research in Personnel and Human Resources Management , vol.9 , pp. 73-120
    • Fedor, D.B.1
  • 50
    • 21344488848 scopus 로고
    • Restricting electronic monitoring in the private workplace
    • J. Flanagan Restricting electronic monitoring in the private workplace Duke Law Journal 43 1994 1256-1281
    • (1994) Duke Law Journal , vol.43 , pp. 1256-1281
    • Flanagan, J.1
  • 52
    • 84977378511 scopus 로고
    • Does monitoring increase work effort. The rivalry with trust and loyalty
    • B.S. Frey Does monitoring increase work effort. The rivalry with trust and loyalty Economic Inquiry 31 1993 663-670
    • (1993) Economic Inquiry , vol.31 , pp. 663-670
    • Frey, B.S.1
  • 53
    • 85024194545 scopus 로고
    • The validity of the Job Characteristics Model: A review and meta-analysis
    • Y. Fried & G.R. Ferris The validity of the Job Characteristics Model: A review and meta-analysis Personnel Psychology 40 1987 287-322
    • (1987) Personnel Psychology , vol.40 , pp. 287-322
    • Fried, Y.1    Ferris, G.R.2
  • 55
    • 0000954698 scopus 로고
    • Monitoring service workers via computer: The effect on employees, productivity, and service
    • R. Grant & C. Higgins Monitoring service workers via computer: The effect on employees, productivity, and service National Productivity Review 8 1989 101-112
    • (1989) National Productivity Review , vol.8 , pp. 101-112
    • Grant, R.1    Higgins, C.2
  • 56
    • 0000819019 scopus 로고
    • Determinants of perceived fairness of performance evaluation
    • J. Greenberg Determinants of perceived fairness of performance evaluation Journal of Applied Psychology 71 1986 340-342
    • (1986) Journal of Applied Psychology , vol.71 , pp. 340-342
    • Greenberg, J.1
  • 57
    • 0001659505 scopus 로고
    • Looking fair vs. being fair: Managing impressions of organizational justice
    • B.M. Staw & L.L. Cummings (Eds.) JAI Press Greenwich, CT
    • J. Greenberg Looking fair vs. being fair: Managing impressions of organizational justice In B.M. Staw & L.L. Cummings (Eds.) Research in Organizational Behavior Vol. 12 1990 JAI Press Greenwich, CT 111-157
    • (1990) Research in Organizational Behavior , vol.12 , pp. 111-157
    • Greenberg, J.1
  • 58
    • 0028411953 scopus 로고
    • Using socially fair treatment to promote acceptance of a worksite smoking ban
    • J. Greenberg Using socially fair treatment to promote acceptance of a worksite smoking ban Journal of Applied Psychology 79 1994 288-297
    • (1994) Journal of Applied Psychology , vol.79 , pp. 288-297
    • Greenberg, J.1
  • 59
    • 0000601716 scopus 로고
    • Development and application of a model of personal control in organizations
    • D.B. Greenberger & S. Strasser Development and application of a model of personal control in organizations Academy of Management Review 11 1986 164-177
    • (1986) Academy of Management Review , vol.11 , pp. 164-177
    • Greenberger, D.B.1    Strasser, S.2
  • 60
    • 58149407812 scopus 로고
    • Evaluation of feedback sources as a function of role and organizational level
    • M.M. Greller Evaluation of feedback sources as a function of role and organizational level Journal of Applied Psychology 65 1980 24-27
    • (1980) Journal of Applied Psychology , vol.65 , pp. 24-27
    • Greller, M.M.1
  • 61
    • 84991133425 scopus 로고
    • Monitoring and performance: A comparison of computer and supervisor monitoring
    • T.L. Griffith Monitoring and performance: A comparison of computer and supervisor monitoring Journal of Applied Social Psychology 23 1993 549-572
    • (1993) Journal of Applied Social Psychology , vol.23 , pp. 549-572
    • Griffith, T.L.1
  • 64
    • 0000012848 scopus 로고
    • The effects of computerized performance monitoring: An ethical perspective
    • S. Hawk The effects of computerized performance monitoring: An ethical perspective Journal of Business Ethics 13 1994 949-957
    • (1994) Journal of Business Ethics , vol.13 , pp. 949-957
    • Hawk, S.1
  • 65
    • 0001738466 scopus 로고    scopus 로고
    • October. To snoop or not to snoop?
    • S. Hays October. To snoop or not to snoop? Workforce 78 10 1999 136
    • (1999) Workforce , vol.78 , Issue.10 , pp. 136
    • Hays, S.1
  • 67
    • 67650706330 scopus 로고    scopus 로고
    • Cutoff criteria for fit indexes in scovariance structure analysis: Conventional criteria versus new alternatives
    • L. Hu & P.M. Bentler Cutoff criteria for fit indexes in scovariance structure analysis: Conventional criteria versus new alternatives Structural Equation Modeling 6 1999 1-55
    • (1999) Structural Equation Modeling , vol.6 , pp. 1-55
    • Hu, L.1    Bentler, P.M.2
  • 68
    • 0002953738 scopus 로고
    • The information environments of organizations
    • F.M. Jablin L.L. Putnam K.H. Robertsand & L.W. Porter (Eds.) Sage Newbury Park, CA
    • G.P. Huber & R.L. Daft The information environments of organizations In F.M. Jablin L.L. Putnam K.H. Robertsand & L.W. Porter (Eds.) Handbook of organizational communication 1987 Sage Newbury Park, CA 130-164
    • (1987) Handbook of Organizational Communication , pp. 130-164
    • Huber, G.P.1    Daft, R.L.2
  • 69
  • 71
    • 0040407394 scopus 로고
    • Electronic monitoring of employees and the elusive right to privacy
    • K.A. Jenero & L.D. Mapes-Riordan Electronic monitoring of employees and the elusive right to privacy Employee Relations Law Journal 18 1992 71-102
    • (1992) Employee Relations Law Journal , vol.18 , pp. 71-102
    • Jenero, K.A.1    Mapes-Riordan, L.D.2
  • 73
    • 84973703070 scopus 로고
    • Employee reactions to electronic control systems: The role of procedural fairness
    • R.E. Kidwell Jr. & N. Bennett Employee reactions to electronic control systems: The role of procedural fairness Group and Organization Management 19 1994 203-218
    • (1994) Group and Organization Management , vol.19 , pp. 203-218
    • Kidwell Jr., R.E.1    Bennett, N.2
  • 74
    • 0000886740 scopus 로고
    • An integrated control theory model of work motivation
    • H.J. Klein An integrated control theory model of work motivation Academy of Management Review 14 1989 150-172
    • (1989) Academy of Management Review , vol.14 , pp. 150-172
    • Klein, H.J.1
  • 76
    • 0000100074 scopus 로고
    • Toward effective supervision: An operant analysis and comparison of managers at work
    • J.L. Komaki Toward effective supervision: An operant analysis and comparison of managers at work Journal of Applied Psychology 71 1986 270-279
    • (1986) Journal of Applied Psychology , vol.71 , pp. 270-279
    • Komaki, J.L.1
  • 78
    • 0001038325 scopus 로고
    • The dynamic interplay between employees' feedback-seeking strategies and supervisors' delivery of performance feedback
    • J.R. Larson The dynamic interplay between employees' feedback-seeking strategies and supervisors' delivery of performance feedback Academy of Management Review 14 1989 408-422
    • (1989) Academy of Management Review , vol.14 , pp. 408-422
    • Larson, J.R.1
  • 79
    • 0015620422 scopus 로고
    • The function of the illusion of control and freedom
    • H.M. Lefcourt The function of the illusion of control and freedom American Psychologist 28 1973 417-425
    • (1973) American Psychologist , vol.28 , pp. 417-425
    • Lefcourt, H.M.1
  • 80
    • 0001787903 scopus 로고
    • What should be done with equity theory?
    • K.J. Gergen M.S. Greenberg & R.H. Willis (Eds.) Plenum New York
    • G.S. Leventhal What should be done with equity theory? In K.J. Gergen M.S. Greenberg & R.H. Willis (Eds.) Social exchange: Advances in theory and research 1980 Plenum New York 27-55
    • (1980) Social Exchange: Advances in Theory and Research , pp. 27-55
    • Leventhal, G.S.1
  • 81
    • 0002348391 scopus 로고    scopus 로고
    • Fairness Heuristic Theory: Justice judgments as pivotal cognitions in organizational relations
    • M.S. Greenberg & R. Cropanzano (Eds.) Stanford University Press CA
    • E.A. Lind Fairness Heuristic Theory: Justice judgments as pivotal cognitions in organizational relations In M.S. Greenberg & R. Cropanzano (Eds.) Advances in organizational justice 2001 Stanford University Press CA 56-88
    • (2001) Advances in Organizational Justice , pp. 56-88
    • Lind, E.A.1
  • 82
    • 58149205641 scopus 로고
    • Voice, control, and procedural justice: Instrumental and non-instrumental concerns in fairness judgments
    • E.A. Lind R. Kanfer & P. Early Voice, control, and procedural justice: Instrumental and non-instrumental concerns in fairness judgments Journal of Personality and Social Psychology 59 1990 952-959
    • (1990) Journal of Personality and Social Psychology , vol.59 , pp. 952-959
    • Lind, E.A.1    Kanfer, R.2    Early, P.3
  • 83
    • 85048997461 scopus 로고
    • Individual and corporate dispute resolution: Using procedural fairness as a decision heuristic
    • E.A. Lind C.T. Kulik M.L. Ambrose & M.V. Park Individual and corporate dispute resolution: Using procedural fairness as a decision heuristic Administrative Science Quarterly 38 1993 224-251
    • (1993) Administrative Science Quarterly , vol.38 , pp. 224-251
    • Lind, E.A.1    Kulik, C.T.2    Ambrose, M.L.3    Park, M.V.4
  • 89
    • 84991186974 scopus 로고
    • The effects of computer monitoring, standards, and rewards on work performance, job satisfaction, and stress
    • D.M. Nebeker & C.B. Tatum The effects of computer monitoring, standards, and rewards on work performance, job satisfaction, and stress Journal of Applied Social Psychology 23 1993 508-536
    • (1993) Journal of Applied Social Psychology , vol.23 , pp. 508-536
    • Nebeker, D.M.1    Tatum, C.B.2
  • 90
    • 14244257301 scopus 로고    scopus 로고
    • The influence of job type and position tenure on performance monitoring and workplace justice: An application of agency theory to supervisor-subordinate relationships
    • Paper presented at the annual meetings of the Academy of Management, Boston, MA
    • Niehoff, B. P., & Moorman, R. H. (1996). The influence of job type and position tenure on performance monitoring and workplace justice: An application of agency theory to supervisor-subordinate relationships. Paper presented at the annual meetings of the Academy of Management, Boston, MA
    • (1996)
    • Niehoff, B.P.1    Moorman, R.H.2
  • 92
    • 38249017337 scopus 로고
    • The preservation of self in every day life: The effects of performance expectations and feedback context on feedback inquiry
    • G.B. Northcraft & S.J. Ashford The preservation of self in every day life: The effects of performance expectations and feedback context on feedback inquiry Organizational Behavior and Human Decision Processes 47 1990 42-65
    • (1990) Organizational Behavior and Human Decision Processes , vol.47 , pp. 42-65
    • Northcraft, G.B.1    Ashford, S.J.2
  • 94
    • 0001884465 scopus 로고
    • Computer monitoring: Mismanagement by remote control
    • K. Nussbaum & V. duRivage Computer monitoring: Mismanagement by remote control Business and Society Review 56 1986 16-20
    • (1986) Business and Society Review , vol.56 , pp. 16-20
    • Nussbaum, K.1    duRivage, V.2
  • 95
    • 19944387176 scopus 로고    scopus 로고
    • Big brother's corporate cousin
    • C. Parenti Big brother's corporate cousin The Nation 273 5 2001 26-31
    • (2001) The Nation , vol.273 , Issue.5 , pp. 26-31
    • Parenti, C.1
  • 99
    • 58149207862 scopus 로고
    • Comparing three processes underlying judgments of procedural justice: A field study of mediation and arbitration
    • D.L. Shapiro & J.M. Brett Comparing three processes underlying judgments of procedural justice: A field study of mediation and arbitration Journal of Personality and Social Psychology 65 1993 1167-1177
    • (1993) Journal of Personality and Social Psychology , vol.65 , pp. 1167-1177
    • Shapiro, D.L.1    Brett, J.M.2
  • 100
    • 43949161471 scopus 로고
    • Explanations for rejection decisions: What factors enhance their perceived adequacy and moderate their enhancement of justice perceptions?
    • D.L. Shapiro E.H. Buttner & B. Barry Explanations for rejection decisions: What factors enhance their perceived adequacy and moderate their enhancement of justice perceptions? Organizational Behavior and Human Decision Processes 58 1994 346-368
    • (1994) Organizational Behavior and Human Decision Processes , vol.58 , pp. 346-368
    • Shapiro, D.L.1    Buttner, E.H.2    Barry, B.3
  • 101
    • 0026550385 scopus 로고
    • Employee stress and health complaints in jobs with and without electronic performance monitoring
    • M.J. Smith P. Carayon K.J. Sanders & D. LeGrande Employee stress and health complaints in jobs with and without electronic performance monitoring Applied Ergonomics 23 1992 17-27
    • (1992) Applied Ergonomics , vol.23 , pp. 17-27
    • Smith, M.J.1    Carayon, P.2    Sanders, K.J.3    LeGrande, D.4
  • 102
    • 0034388339 scopus 로고    scopus 로고
    • Reactions to employee performance monitoring: Framework, review, and research directions
    • J.M. Stanton Reactions to employee performance monitoring: Framework, review, and research directions Human Performance 13 2000a 85-113
    • (2000) Human Performance , vol.13 , pp. 85-113
    • Stanton, J.M.1
  • 103
    • 0034358532 scopus 로고    scopus 로고
    • Traditional and electronic monitoring from an organizational justice perspective
    • J.M. Stanton Traditional and electronic monitoring from an organizational justice perspective Journal of Business and Psychology 15 2000b 129-147
    • (2000) Journal of Business and Psychology , vol.15 , pp. 129-147
    • Stanton, J.M.1
  • 104
    • 0030365058 scopus 로고    scopus 로고
    • Effects of electronic performance monitoring on personal control, task satisfaction, and task performance
    • J.M. Stanton & J.L. Barnes-Farrell Effects of electronic performance monitoring on personal control, task satisfaction, and task performance Journal of Applied Psychology 81 1996 738-745
    • (1996) Journal of Applied Psychology , vol.81 , pp. 738-745
    • Stanton, J.M.1    Barnes-Farrell, J.L.2
  • 105
    • 0034229860 scopus 로고    scopus 로고
    • Electronic monitoring in their own words: An exploratory study of employees' experiences with new types of surveillance
    • J.M. Stanton & E.M. Weiss Electronic monitoring in their own words: An exploratory study of employees' experiences with new types of surveillance Computers in Human Behavior 16 2000 423-440
    • (2000) Computers in Human Behavior , vol.16 , pp. 423-440
    • Stanton, J.M.1    Weiss, E.M.2
  • 106
    • 0000806775 scopus 로고
    • Individuals reactions to performance feedback in organizations: A control theory perspective
    • K.M. Rowland & G.R. Ferris (Eds.) JAI Press Greenwich, CT
    • M.S. Taylor C.D. Fisher & D.R. Ilgen Individuals reactions to performance feedback in organizations: A control theory perspective In K.M. Rowland & G.R. Ferris (Eds.) Research in personnel and human resources management 1984 JAI Press Greenwich, CT 81-124
    • (1984) Research in Personnel and Human Resources Management , pp. 81-124
    • Taylor, M.S.1    Fisher, C.D.2    Ilgen, D.R.3
  • 107
    • 0035211357 scopus 로고    scopus 로고
    • Health consequences of organizational injustice: Tests of main and interactive effects
    • B.J. Tepper Health consequences of organizational injustice: Tests of main and interactive effects Organizational Behavior and Human Decision Processes 86 2001 197-215
    • (2001) Organizational Behavior and Human Decision Processes , vol.86 , pp. 197-215
    • Tepper, B.J.1
  • 108
    • 0002887572 scopus 로고    scopus 로고
    • Work control and employee well-being: A decade review
    • C.L. Cooper & I.T. Robertson (Eds.) Wiley Chichester, UK
    • D.J. Terry & N.L. Jimmieson Work control and employee well-being: A decade review In C.L. Cooper & I.T. Robertson (Eds.) International review of industrial and organizational psychology Vol. 14 1999 Wiley Chichester, UK 95-148
    • (1999) International Review of Industrial and Organizational Psychology , vol.14 , pp. 95-148
    • Terry, D.J.1    Jimmieson, N.L.2
  • 110
    • 58149369109 scopus 로고
    • The psychology of procedural justice: A test of the group-value model
    • T.R. Tyler The psychology of procedural justice: A test of the group-value model Journal of Personality and Social Psychology 57 1989 830-838
    • (1989) Journal of Personality and Social Psychology , vol.57 , pp. 830-838
    • Tyler, T.R.1
  • 112
    • 84942583671 scopus 로고
    • Beyond formal procedures: The interpersonal context of procedural justice
    • J.S. Carroll (Ed.) Lawrence Erlbaum Associates Hillsdale, NJ
    • T.R. Tyler & R.J. Bies Beyond formal procedures: The interpersonal context of procedural justice In J.S. Carroll (Ed.) Applied social psychology and organizational settings 1990 Lawrence Erlbaum Associates Hillsdale, NJ 77-98
    • (1990) Applied Social Psychology and Organizational Settings , pp. 77-98
    • Tyler, T.R.1    Bies, R.J.2
  • 114
    • 0036741003 scopus 로고    scopus 로고
    • Autonomous vs. comparative status: Must we be better than others to feel good about ourselves?
    • T.R. Tyler & S.L. Blader Autonomous vs. comparative status: Must we be better than others to feel good about ourselves? Organizational Behavior and Human Decision Processes 89 2002 813-838
    • (2002) Organizational Behavior and Human Decision Processes , vol.89 , pp. 813-838
    • Tyler, T.R.1    Blader, S.L.2
  • 115
    • 0006900772 scopus 로고    scopus 로고
    • Understanding why the justice of group procedures matters: A test of the psychological dynamics of the group-value model
    • T.R. Tyler P. Degoey & H.J. Smith Understanding why the justice of group procedures matters: A test of the psychological dynamics of the group-value model Journal of Personality and Social Psychology 70 1996 913-920
    • (1996) Journal of Personality and Social Psychology , vol.70 , pp. 913-920
    • Tyler, T.R.1    Degoey, P.2    Smith, H.J.3
  • 117
    • 19944422992 scopus 로고
    • US Congress, Office of Technology Assessment OTA-CIT-333. Washington, DC: U.S. Government Printing Office
    • US Congress, Office of Technology Assessment (1987). The electronic supervisor: New technology, new tensions, OTA-CIT-333. Washington, DC: U.S. Government Printing Office
    • (1987) The Electronic Supervisor: New Technology, New Tensions
  • 119
    • 0026596822 scopus 로고
    • Two key factors that belong in a macroergonomic analysis of electronic monitoring: Employee perceptions of fairness and the climate of organizational trust or distrust
    • A.F. Westin Two key factors that belong in a macroergonomic analysis of electronic monitoring: Employee perceptions of fairness and the climate of organizational trust or distrust Applied Ergonomics 23 1992 35-42
    • (1992) Applied Ergonomics , vol.23 , pp. 35-42
    • Westin, A.F.1
  • 120
    • 84985072215 scopus 로고
    • Teleconferencing: Social and psychological factors
    • E. Williams Teleconferencing: Social and psychological factors Journal of Communication 28 3 1978 125-131
    • (1978) Journal of Communication , vol.28 , Issue.3 , pp. 125-131
    • Williams, E.1
  • 121
    • 0001742158 scopus 로고    scopus 로고
    • Ability perception and cardiovascular response to behavioral challenge
    • M. Kofta G. Weay & G. Sedek (Eds.) Plenum New York
    • R.A. Wright Ability perception and cardiovascular response to behavioral challenge In M. Kofta G. Weay & G. Sedek (Eds.) Personal control in action: Cognitive and behavioral mechanisms 1998 Plenum New York 197-232
    • (1998) Personal Control in Action: Cognitive and Behavioral Mechanisms , pp. 197-232
    • Wright, R.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.