The effects of trust-assuring arguments on consumer trust in internet stores: Application of Toulmin's model of argumentation

Information Systems Research

Volumn 17, Issue 3, 2006, Pages 286-300

  Kim, Dongmin ^a   Benbasat, Izak ^b  

^a UNIVERSITY OF NEW BRUNSWICK   (Canada)

^b UNIVERSITY OF BRITISH COLUMBIA   (Canada)

Author keywords

Backing; Claim; Data; Electronic commerce; Human computer interaction; Model of argumentation; Toulmin; Trust; Trust assuring arguments

Indexed keywords

ELECTRONIC COMMERCE; WEBSITES;

BACKING; CLAIM; DATA; TOULMIN; TRUST; TRUST-ASSURING ARGUMENTS;

HUMAN COMPUTER INTERACTION;

EID: 33748577182     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.1060.0093     Document Type: Article

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