Explanations from intelligent systems: Theoretical foundations and implications for practice

MIS Quarterly: Management Information Systems

Volumn 23, Issue 4, 1999, Pages 497-530

  Gregor, Shirley ^a   Benbasat, Izak ^b  

^a CENTRAL QUEENSLAND UNIVERSITY   (Australia)

^b UNIVERSITY OF BRITISH COLUMBIA   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

DECISION SUPPORT SYSTEMS; ELECTRONIC COMMERCE; EXPERT SYSTEMS; KNOWLEDGE BASED SYSTEMS; KNOWLEDGE REPRESENTATION; SOCIETIES AND INSTITUTIONS; WORLD WIDE WEB;

ACCEPTANCE; ARGUMENTATION; INFORMATION SYSTEMS;

INTELLIGENT AGENTS;

EID: 0000686460     PISSN: 02767783     EISSN: None     Source Type: Journal    
DOI: 10.2307/249487     Document Type: Article

References (5)

1. Ye, L. R. User Requirements for Explanation in Expert Systems, Unpublished Doctoral Dissertation, University of Minnesota, 1990.
2. Ye, L. R., and Johnson, P. E. "The Impact of Explanation Facilities on User Acceptance of Expert System Advice," MIS Quarterly, June 1995, pp. 157-172.
3. Yourdon, E. Modern Structure Analysis, Prentice-Hall, Englewood Cliffs, NJ, 1989.
4. Zahedi, F. Intelligent Systems for Business: Expert Systems with Neural Networks, Wadsworth, Belmont, CA, 1993.
5. Zipf, G. K. Human Behavior and the Principle of Least Effort: An Introduction to Human Ecology, Addison-Wesley, Reading, MA, 1949.