Aesthetics and professionalism of virtual servicescapes

Journal of Service Research

Volumn 8, Issue 3, 2006, Pages 245-259

  Vilnai Yavetz, Iris ^a   Rafaeli, Anat ^b,c  

^a RUPPIN ACADEMIC CENTER   (Israel)

^b TECHNION ISRAEL INSTITUTE OF TECHNOLOGY   (Israel)

^c Ruppin Academic Center ^*

Author keywords

Aesthetics; E service; Emotion; Professionalism; Virtual servicescape

Indexed keywords

EID: 33646526566     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/1094670505281665     Document Type: Article

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