메뉴 건너뛰기




Volumn 8, Issue 3, 2004, Pages 47-61

Ask-a-librarian: An analysis of an e-mail reference service at a large academic library

Author keywords

Ask A Librarian service; Reference questions; Virtual reference

Indexed keywords


EID: 84993008175     PISSN: 10875301     EISSN: 15404749     Source Type: Journal    
DOI: 10.1300/J136v08n03_04     Document Type: Article
Times cited : (16)

References (23)
  • 1
    • 0034195304 scopus 로고    scopus 로고
    • Virtual Reference Services: Directions and Agendas
    • S. Gray, “Virtual Reference Services: Directions and Agendas.” Reference and User Services Quarterly, 39 (2000): 365-375
    • (2000) Reference and User Services Quarterly , vol.39 , pp. 365-375
    • Gray, S.1
  • 2
  • 3
    • 0032247070 scopus 로고    scopus 로고
    • The Use of Electronic Mail at the Reference Desk: Inpact of a Computer-Mediated Communication Technology on Librarian-Client Interactions
    • K. Schilling-Eccles and J. Harzbecker, Jr., “The Use of Electronic Mail at the Reference Desk: Inpact of a Computer-Mediated Communication Technology on Librarian-Client Interactions.” Medical Reference Services Quarterly, 17, 4 (1998): 17-27.
    • (1998) Medical Reference Services Quarterly , vol.17 , Issue.4 , pp. 17-27
    • Schilling-Eccles, K.1    Harzbecker, J.2
  • 4
    • 0001487323 scopus 로고    scopus 로고
    • Electronic Mail Reference Service: A Study
    • L. Bushallow-Wilbur, G. DeVinney, and F. Whitcomb, “Electronic Mail Reference Service: A Study.” RQ, 35 (1996): 359-371.
    • (1996) RQ , vol.35 , pp. 359-371
    • Bushallow-Wilbur, L.1    Devinney, G.2    Whitcomb, F.3
  • 5
    • 0002362140 scopus 로고
    • Electronic Integration of Library Services through a Campus wide Network
    • C. Roysdon and L. Elliot, “Electronic Integration of Library Services through a Campus wide Network.” RQ, 28 (1988): 82-93.
    • (1988) RQ , vol.28 , pp. 82-93
    • Roysdon, C.1    Elliot, L.2
  • 7
    • 0001732195 scopus 로고    scopus 로고
    • Managing the Virtual Reference Desk: How to Plan an Effective Reference E-mail System
    • D. Fishman, “Managing the Virtual Reference Desk: How to Plan an Effective Reference E-mail System.” Medical Reference Services Quarterly, 17,1 (1998): 1-10.
    • (1998) Medical Reference Services Quarterly , vol.17 , Issue.1 , pp. 1-10
    • Fishman, D.1
  • 12
    • 84986103660 scopus 로고    scopus 로고
    • Digital Reference: A Case Study of Question Types in an Academic Library
    • W. Diamond and B. Pease, “Digital Reference: A Case Study of Question Types in an Academic Library.” Reference Services Review, 29 (2001): 210-218.
    • (2001) Reference Services Review , vol.29 , pp. 210-218
    • Diamond, W.1    Pease, B.2
  • 13
    • 84905612666 scopus 로고    scopus 로고
    • E-Mail Reference: Who, When, Where, and What Is Asked
    • N. Lederer. “E-Mail Reference: Who, When, Where, and What Is Asked.” The Reference Librarian, 74 (2001): 55-73.
    • (2001) The Reference Librarian , vol.74 , pp. 55-73
    • Lederer, N.1
  • 14
    • 0035567074 scopus 로고    scopus 로고
    • E-Mail Reference Services: Characteristics and Effects on Overall Services at an Academic Health Sciences Library
    • C. Powell and P. Bradigan, “E-Mail Reference Services: Characteristics and Effects on Overall Services at an Academic Health Sciences Library.” Reference and User Services Quarterly, 41 (2001): 170-178.
    • (2001) Reference and User Services Quarterly , vol.41 , pp. 170-178
    • Powell, C.1    Bradigan, P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.