Key issues in web-based education in the human services: A review of the literature

Journal of Technology in Human Services

Volumn 23, Issue 1-2, 2005, Pages 11-28

  Moore, Brenda ^a  

^a TEXAS A AND M UNIVERSITY COMMERCE   (United States)

Author keywords

Online learning; Social work education; Technology in higher education; Web based instruction

Indexed keywords

EID: 27644513338     PISSN: 15228835     EISSN: None     Source Type: Journal    
DOI: 10.1300/J017v23n01_02     Document Type: Review

References (114)

1. Abney, P. C., & Maddux, C. D. (2004). Counseling and technology: Some thoughts about the controversy. Technology in Human Services, 22, 3, 1-24.
2. Achtemeier, S. D., Morris., L. V., & Finnegan, C. L. (2003). Considerations for developing evaluations of online courses. Journal of Asynchronous Learning Networks, 7 (1). Available [online] at http://www.sloan-c.org/publications/jaln/v7n1/v7n1_ achtemeier.asp.
3. Ainsworth, M. (2002). E-therapy: History and survey. ABCs of Internet Therapy. Available [online] at http://www.metamonia.org/imh/history/htm.
4. American Distance Education Consortium (2001). Homepage. Available [online] at http://www.adec.edu.
5. Ashery, R. S. (2001). The utilization of technology in graduate schools of social work. Journal of Technology in Human Services, 18 (1/2), 5-18.
6. Astleitner, H., & Leutner, D. (2000). Designing instructional technology from an emotional perspective. Journal of Research on Computing in Education, 32 (4), 497-510.
7. Barnett-Queen, T. (1998, August). HBSE on the Web: Demonstration of an interactive HBSE distance education course utilizing the WWW as the primary delivery method. Paper presented at the conference on Informational Technologies for Social Work Education and Practice. Charleston, SC.
8. Barnett-Queen, T., & Zhu, E. (1999). Distance education: Analysis of learning preferences in two sections of an undergraduate HBSE-like human growth and development course: Face-to-face and web-based distance learning [CD Rom]. Third Annual Technology Conference for Social Work Education and Practice. Conference Proceedings. Columbus: University of South Carolina College of Social Work.
9. Bates, A. W. (2000). Distance education in dual mode higher education institutions: Challenges and changes. University of British Columbia Distance Education and Technology, Continuing Studies. Available [online] at http://bates/cstudies.ubc.ca/ papers/challengesandchanges.html.
10. Baumgartner, L. M. (2001). An update on transformations learning. New Directions for Adult and Continuing Education, 89, 15-23.
11. Beaudoin, M. F. (2003). Distance education leadership for the new century. Online Journal of Distance Learning Administration, 6(2). Available [online] at http:// www.westga/edu/~distance/ojdla/summer62/beaudoin62.html
12. Berge, Z., & Meyers, B. (2000). Evaluating computer-mediated communication courses in Higher Education. Journal of Education Computing Research, 23 (4), 431-450.
13. Biner, P. M., Dean, R. S., & Mellinger, A. E. (1994). Factors underlying distance learner satisfaction with televised college-level courses. American Journal of Distance Education (8) 1, 60-71.
14. Blakely, T., & Schoenherr, P. (1995). Telecommunication technologies in social work distance education. Journal of Continuing Social Work Education, 6 (3) 8-12.
15. Blocher, J. M., Echols, J., Sujo de Montes, L., Willis, E., & Tucker, G. (2003). Shifting from instruction to construction: A personal meaningful experience. Action Teaching Education, 24 (4), 74-78.
16. Bransford, J., Brown, A., Cocking, R., Donovan, M., amp; Pellegrino, H. (2000). How people learn. Washington. DC: National Academy Press.
17. Brookfield, S. (1995). Adult learning: An overview. In A. Tuinjman (Ed.), International Encyclopedia of Education. Oxford: Pergamon Press.
18. Brookfield, S. D. (1995). Becoming a critically reflective teacher. San Francisco: Jossey-Bass.
19. Brown, A. (1997). Designing for learning: What are the essential features of an effective online course? Australian Journal of Educational Technology, 13 (2), 115-126.
20. Bruner, J. (2002). Constructivist theory. TIP Theories. Available [online] at http://tip. psychology.org.bruner.html.
21. Burke, K., & Macy, J. A. (1998, August). Opportunities and challenges in distance education. Paper presented at the conference on Informational Technologies for Social Work Education and Practice. Charleston, SC.
22. Caffarella, R. S., & Caffarella, E. P. (1986). Self-directedness and learning contracts in adult education. Adult Education Quarterly, 36 (4), 226-234.
23. Cascio, T. (2001). Everyone has a shining side: Computer-mediated mentoring in social work education. Journal of Social Work Education, 27(2), 283-294. Available [online] through Academic Search Premier.
24. Cauble, A. E., & Thurston, L. P. (2000). Effects of interactive multimedia training on knowledge, attitudes and self-efficacy of social work students. Research in Social Work Practice, 10 (4), 428-438.
25. Chickering, A. W., & Ehrmann, S. C. (1996). Implementing the seven principles: Technology as lever. AAHE Bulletin, Oct 1996. Available [online] at http://www. aahe.org/technology/ehrmann.htm.
26. Clawson, R. A., Deen, R. E., & Oxley, Z. M. (2002). Online discussions across three universities: Student participation and pedagogy. PS, Political Science & Politics, 35 (4). 713-718.
27. Clinical Social Work Federation (2001). CSWF position paper on Internet text-based therapy. Available [online] at http://www.cswf.org/therapy/html.
28. Coe, J. R., & Elliott, D. (1999). An evaluation of teaching direct practice courses in a distance education program for rural settings. Journal of Social Work Education, 35 (3), 353-365.
29. Coulter, B., Konold, C., & Feldman, A. (2000). Promoting reflective discussions: Making the most of online resources in your classroom. Learning and Leading with Technology, 28 (2).
30. Cummins, L. K. (1998, August). Social work skills demonstrated: Beginning direct practice. Paper presented at the conference on Informational Technologies for Social Work Education and Practice. Charleston, SC.
31. Dalgarno, B. (2001). Interpretations of constructivism and consequences for computer-assisted learning. British Journal of Educational Technology, 32 (2). 183-194.
32. Dalton, B. (2002). Distance education: A multidimensional evaluation. Paper presented at Annual Program Meeting, Council on Social Work Education, Nashville, TN. February 24, 2002.
33. Donaldson, J. F., & Graham, S. (1999). A model of college outcomes for adults. Adult Education Quarterly, 50 (1), 24-40.
34. Eastmond, D.V. (1998). Adult learners and Internet-based distance education. New Directions for Adult & Continuing Education, 78 (summer), 33-41.
35. Ehrmann, S. C. (1995). Asking the right question: What does research tell us about technology & higher learning? Change, 27 (2), 20-27. Available [online] at http:// www.learner.org/index/html.
36. Faux, T. L., & Black-Hughes, C. (2000). A comparison of using the Internet versus lectures to teach social work history. Research on Social Work Practice, 10 (4). 454-467.
37. Fenichel, M., Suler, J., Barak, A., Zelvin, E., Jones. G., Munro, E. et al. (2002). Myths and realities of online clinical work. In J. Suler (Ed.), Psychology of Cyberspace, pp. 1-14. Available [online] at http://www.rider.edu/ ~suler/psycyber/myths.htm.
38. Ferdig, R. E., & Roehler, L. R. (2003/2004). Student uptake in electronic discussions: Examining online discourse in literacy preservice classrooms. Journal of Research on Technology in Education, 36 (2), 119-136.
39. Finn, J. (2002). MSW student perceptions of the efficacy and ethics of Internet-based therapy. Journal of Social Work Education, 38 (3). 403-419.
40. Forster, M., & Washington, E. (2000). A model for developing and managing distance education programs using interactive video technology. Journal of Social Work Education, 36 (1), 147-158.
41. Freddolino, P. (2002). Thinking "outside the box" in social work distance education: Not just for distance anymore. Electronic Journal of Social Work, 7(1), February 15, 2002.
42. Freddolino, P. P., & Sutherland, C. A. (2001). Assessing the comparability of classroom environments in graduate social work education delivered via interactive instructional television. Journal of Social Work Education, 36 (1), 115-129.
43. Freeny, M. (2001). Better than being there. Psychotherapy Networker, 25(3), 31-39, 70.
44. Frey, A., Faul, A., & Yankelov, P. (2003). Student perceptions of Web-assisted teaching strategies. Journal of Social Work Education, 39 (3), 443-457.
45. Friedman, B. D., Ward, D., & Biagianti, A. (1998). Using technology to forge new alliances in social work education. New Technology in the Human Services, 11 (2), 13-18.
46. Galbraith, M. W. (1994). Connecting instructional principles to self-esteem. Adult Learning, 5(3). 24-31.
47. Glezakos, A., & Lee, C. D. (2002). Differences in competencies and course preferences between on-campus and distance education students. Available [online] at http://www2.uta.edu/cussn/husita/proposals/glezakos.htm.
48. Green, K. G. (2003). Digital tweed. Syllabus, 16 (10), 14.
49. Hagan, C. B. (1998, August). Distance education: Teaching practice methods using ITV. Paper presented at the conference on Informational Technologies for Social Work Education and Practice. Charleston, SC.
50. Harrington, D. (1999). Teaching statistics: A comparison of traditional classroom and programmed instruction/distance education learning approaches. Journal of Social Work Education, 35 (3), 343-350.
51. Haslet, D., Lehmann, B., & McLaughlin, C. (1998, August). Easing onto the information superhighway: Affordable classroom applications from rural America. Paper presented at the conference on Informational Technologies for Social Work Education and Practice. Charleston, SC.
52. Helton, D. (2003). Online therapeutic social service provision (Therap-pc): A state of the art review. Journal of Technology in Human Services, 27(4), 17-36.
53. Henley, H. C., & Dunlap, K. M. (1998, August). Traditional and distance learning: Can they be compatible? Paper presented at the conference on Information Technologies for Social Work Education and Practice. Charleston, SC.
54. Herrington, J., & Standen, P. (2000). Moving from an instructivist to a constructivist multimedia learning environment. Journal of Educational Multimedia and Hypennedia, 9(3), 195-205.
55. Hershey, & Blanchard, K. (1977). Management of organizational behavior. Englewood Cliffs, NJ: Prentice Hall.
56. Hick, S. (1999). Learning to care on the Internet: Evaluating an online introductory social work course. New Technology in the Human Services, 11 (4), 1-8.
57. Hollister, C. D., & McGee, G. (2000). Delivering substance abuse and child welfare content through interactive television. Research on Social Work Practice, 10 (4), 417-427.
58. Holmberg, B. (1995). The evolution of the character and practice of distance education. Open Learning, 10 (2), 47-52.
59. Howell, S. L., Williams, P. B., & Lindsay, N. K. (2003). Thirty-two trends affecting distance education: An informed foundation for strategic planning. Online Journal of Distance Learning Administration, 6 (3). Available [online] at http://www. westga.edu/~distance/ojdla/fall63/howell63.htm.
60. Huang, H. (2002). Toward constructivism for adult learners in online learning environments. British Journal of Educational Technology, 33(1), 27-37. Available [online] through Wilson Select Plus.
61. Huff, M. (2000). A comparison study of live instruction versus interactive television for teaching MSW students critical thinking skills. Research on Social Work Practice, 10 (3), 400-416.
62. Institute for Higher Education Policy (2000). Quality on the line: Benchmarks for success in Internet-based distance education. Available [online] at http://www.ihep. com/publications.php.
63. Jonassen, D. H. (1994). Thinking technology. Educational Technology, 34(4), 34-37.
64. Jonassen, D., Davidson, M., Collins, M., Campbell, J., & Haag, B. B. (1995). Constructivism and computer mediated communication in distance education. American Journal of Distance Education, 9 (2), 7-26.
65. Kasworm, C. E., & Marienau, C. A. (1997). Principles for assessment of adult learning. New Directions for Adult and Continuing Education, 75, 5-16. Available [online] through Wilson Select Plus.
66. Kearsley, G. (1998). Educational technology: A critique. Educational Technology, March/April, 47-51.
67. Khan, B. (2000). A framework for web-based learning. TechTrends, 44 (3), 51.
68. Khan, B. (2002). Discussions of e-learning dimensions. Educational Technology, January-February, 59-60. Available [online] at http://bookstoread. com/framework/.
69. Khan, B. (2003). A framework for open, flexible and distributed e-learning. eLearn magazine. Available [online] at http://elearnmag.org/subpage/ subpage.cfm? section=3&list_item= 12&page=1.
70. Knowles, A. J. (2001). Implementing web-based learning: Evaluation results from a mental health course. Journal of Technology in Human Services, 18 (3/4), 171-187.
71. Knowles, M. S. (1980). The modern practice of adult education: From pedagogy to andragogy. (2nd ed.). Chicago, IL: Follett Publishing Company.
72. Kreuger, L. W., & Stretch, J. J. (2000). How hypertechnology in social work education bites back. Journal of Social Work Education. 36 (1), 103-114.
73. Kreuger, L. W., & Stretch. J. J. (2000). What is the role of hypertechnology in social work today? Social Work, 45(5), 457-463. Available [online] through Academic Search Premier.
74. Li-Ling, C. (1997) Distance delivery systems in terms of pedagogical considerations: A reevaluation. Educational Technology, 37(4), 34-38.
75. McFall, J. P., & Freddolino, P. P. (2000). The impact of distance education programs on community agencies. Research on Social Work Practice, 10 (4), 438-456. Available [online] through Academic Search Premier.
76. McFall, J. P., & Freddolino, P. P. (2000). Quality and comparability in distance field education: Lessons learned from comparing three program sites. Journal of Social Work Education, 36 (2), 293-307.
77. MacFadden, R., Dumbrill, G.C., & Malter. S. (2000). High tech and high touch: The human face of online education. Journal of Technology in Human Services, 20 (3/4), 283-300.
78. MacFadden, R. J., Herie, M., Maiter, S., & Dumbrill, G. C. (in press). Achieving high touch in high tech: A constructivist, emotionally-oriented model of web-based instruction. In Beaulaurier, R., and Haffey. M. (Eds.). Technology and Social Work Education. NY: The Haworth Press, Inc.
79. Macy, J. A., Rooney, R. H., Hollister. C. D., & Freddolino, P. P. (2001). Evaluation of distance education: Programs in social work. In J. Miller-Cribbs (Ed.), New Advances in Technology for Social Work Education (pp. 63-85). NY: The Haworth Press, Inc.
80. Merriam, S. B. (2001). Andragogy and self-directed learning: Pillars of adult learning theory. The New Update on Adult Learning Theory, 89 (Spring), 3-13.
81. Mezirow, J. (1978). Perspective transformation. Adult Education, 28 (2). 100-110.
82. Moore, B. (2003). Faculty perceptions of the effectiveness of Web-based instruction in social work education: An exploratory study. Unpublished doctoral dissertation, University of Texas at Arlington. Arlington. Texas.
83. Moore, M. G. (1993). Free trade in higher education. The American Journal of Distance Education, 7(3), 1-7.
84. Moore, M. G. (1999). Institutional restructuring: Is distance education like retailing?! The American Journal of Distance Education, 13 (1), 1-7.
85. Ouellette, P., Sells, S., & Rittner, B. (1999). Combining teleconferencing with Web-based instruction to teach an advanced social work practice course for working with difficult children, adolescents and families: A journey in collaborative teaching and learning. [CD Rom]. Third Annual Technology Conference for Social Work Educa tion and Practice. Conference Proceedings. Columbus: University of South Carolina College of Social Work.
86. Patterson, D. A., & Yaffe. J. (1993). Using computer-assisted instruction to teach Axis II of the DSM III-R to social work students. Research on Social Work Practice, 3 (3), 343-353.
87. Petracchi, H. E., & Morgenbesser, M. (1995). The use of video and one-way broadcast technology to deliver continuing social work education: A comparative assessment of student learning. Journal of Continuing Education, 6 (3), 18-22.
88. Petracchi, H. E., & Patchner, M. A. (2000). Social work students and their learning environment: A comparison of interactive television, face-to-face instruction, and the traditional classroom. Journal of Social Work Education, 36 (2), 335-346.
89. Phipps, R., & Merisotis, J. (1999). What's the difference? A review of contemporary research on effectiveness of distance learning in higher education. Washington, DC: The Institute for Education Policy.
90. Polloff, R. M., & Pratt, K. (2001). Lessons from the Cyberspace classroom. The realities of online teaching. San Francisco: Jossey-Bass.
91. Randolf, K. A., & Krause, D. J. (2002). Mutual aid in the classroom: An instructional technology application. Journal of Social Work Education, 38 (2), 259-271.
92. Reeves, T., & Reeves, P. M. (1996). Effective dimensions of interactive learning on the World Wide Web. Web-based Instruction. B. H. Khan (Ed.). Englewood Cliffs, NJ: Educational Technology Publications, 59-66.
93. Reeves, T. (2000). Evaluating what really matters in computer-based education. Available [online] at http://www.educationau.edu.au/archives/cp/ reeves.htm.
94. Reigeluth, C. M. (1997). Instructional theory, practitioner needs, and new directions: Some reflections. Educational Technology, 37, 42-47.
95. Roblyer, M. D., & Knezek, G. A. (2003). New millennium research for educational technology: A call for a national research agenda. Journal of Research on Technology in Education, 36 (1), 60-71.
96. Russell, T. L. (1997). The "no significant difference phenomenon." Available [online] at http://nt.media.hku.ht/no_diff/phenom1. html.
97. Sandell, K. S., & Hayes, S. (2002). The Web's impact on social work education: Opportunities, challenges, and future directions. Journal of Social Work Education, 38 (1), 85-99.
98. Schoech, D. (2000). Teaching over the Internet: Results of one doctoral course. Research on Social Work Practice, 10 (4), 467-486.
99. Schoech, D., & Helton, D. (2001). Qualitative and quantitative analysis of a course taught via classroom and Internet chatroom. Qualitative Social Work, 1 (1), 111-124.
100. Sells, S. P., & Rittner, B. (1998, August). Teaching across Georgia: A dual campus course. Paper presented at the conference on Informational Technologies for Social Work Education and Practice. Charleston, SC.
101. Shea, P. J., Picket, A. M., & Pelz, W. E. (2003). A follow-up investigation of "teaching presence" in the SUNY Learning Network. Journal of Asynchronous Learning Networks, 7(2), 61-80.
102. Shearer, R. (2002). No significant difference and distance education. Distance-Educator.com Daily News. Available [online] at http://www.distance- educator.com/ dnews/modules.php?
103. Shutkin, D. (2004). Thinking of the other: Constructivist discourse and cultural difference in the field of educational technology. Journal of Educational Thought, 28 (1).
104. Sloan-C Online Learning Survey Report (2003). Online learning is as good as being there. Available [online] at http://www.sloan-c.org/resources/survey. asp.
105. Smith, G.G., Ferguson, D., & Caris, M. (2002). Teaching over the Web versus in the classroom: Differences in the instructor experience. International Journal of Instructional Media, 29(1), 61-67.
106. Stocks, J., & Freddolino, P. (2000). Enhancing computer-mediated teaching through interactivity: The second iteration of a World Wide Web-based graduate social work course. Research on Social Work Practice, 10 (4), 505-519.
107. Suler, J. (2000). Psychotherapy in Cyberspace: A 5-dimension model of online and computer-mediated psychotherapy. Cyberpsychology and Behavior, 3, 151-160.
108. Thyer, B. A., Polk, G., & Gaudin, J. G. (1997). Distance learning in social work education: A preliminary evaluation. Journal of Social Work Education, 33 (2), 363-367.
109. Twigg, C. (2001). Innovations in online learning: Moving beyond no significant difference. Center for Academic Transformation. Available [online] at www.center. rpi.edu/PewSym/mono4.html.
110. Wagner, E. D., & McCombs, B.L. (1995). Learner-centered psychological principles in practice: Designs for distance education. Educational Technology, 35 (6), 32-35.
111. Wernet, S. P., Olliges, R. H., & Delicath, T. A. (2000). Postcourse evaluations of Web CT (Web Course Tools) classes by social work students. Research on Social Work Practice, 10 (4), 487-504.
112. Western Cooperative for Educational Telecommunications (2003). Best practices for electronically offered degree and certificate programs. Available [online] at www. wiche.edu.
113. Wilson, F. R., Jencius, M., & Duncan, D. (1997). Introduction to the Internet: Opportunities and dilemmas. Counseling and Human Development, 29(6), 1-16.
114. Wong, Y. C., & Law, C. K. (1999). Learning social work online: A WebCT course on policy issues among Chinese students. New Technology in the Human Services. 11 (4), 18-24.