Perceived managerial sincerity, feedback-seeking orientation and motivation among front-line employees of a service organization

Journal of Services Marketing

Volumn 19, Issue 1, 2005, Pages 3-12

  Paswan, Audhesh K ^a   Pelton, Lou E ^a   True, Sheb L ^b  

^a UNIVERSITY OF NORTH TEXAS   (United States)

^b KENNESAW STATE UNIVERSITY   (Georgia)

Author keywords

Employee relations; Employees; Managers; Motivation (psychology)

Indexed keywords

EID: 19944396470     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040510579343     Document Type: Article

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