How does the perceived retail environment influence consumers' emotional experience? Evidence from two retail settings

International Review of Retail, Distribution and Consumer Research

Volumn 16, Issue 5, 2006, Pages 559-578

  Andreu, Luisa ^a   Bigné, Enriqué ^a   Chumpitaz, Ruben ^b   Swaen, Valérie ^b,c  

^a Polibienestar Research Institute   (Spain)

^b IESEG SCHOOL OF MANAGEMENT   (France)

^c UNIVERSITÉ CATHOLIQUE DE LOUVAIN   (Belgium)

Author keywords

Emotions; Physical environment; Repatronage intentions; Satisfaction; Shopping centres; Traditional retailing

Indexed keywords

EID: 85068300887     PISSN: 09593969     EISSN: 14664402     Source Type: Journal    
DOI: 10.1080/09593960600980097     Document Type: Article

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