-
1
-
-
80054780094
-
Conceptualizing smart city with dimensions of technology, people, and institutions
-
College Park, MD, USA, 12–15 June 2011
-
Nam, T.; Pardo, T.A. Conceptualizing smart city with dimensions of technology, people, and institutions. In Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times, College Park, MD, USA, 12–15 June 2011; pp. 282–291.
-
Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times
, pp. 282-291
-
-
Nam, T.1
Pardo, T.A.2
-
2
-
-
0000128224
-
A model of innovation, technology transfer, and the world distribution of income
-
[CrossRef]
-
Krugman, P. A model of innovation, technology transfer, and the world distribution of income. J. Political Econ. 1979, 87, 253–266. [CrossRef]
-
(1979)
J. Political Econ
, vol.87
, pp. 253-266
-
-
Krugman, P.1
-
3
-
-
0039940114
-
The changing technology of technological change: General and abstract knowledge and the division of innovative labour
-
[CrossRef]
-
Arora, A.; Gambardella, A. The changing technology of technological change: General and abstract knowledge and the division of innovative labour. Res. Policy 1994, 23, 523–532. [CrossRef]
-
(1994)
Res. Policy
, vol.23
, pp. 523-532
-
-
Arora, A.1
Gambardella, A.2
-
4
-
-
57349151908
-
-
McGraw-Hill: New York, NY, USA
-
Christensen, C.M.; Horn, M.B.; Johnson, C.W. Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns; McGraw-Hill: New York, NY, USA, 2008.
-
(2008)
Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns
-
-
Christensen, C.M.1
Horn, M.B.2
Johnson, C.W.3
-
5
-
-
0026471950
-
Technological capabilities and industrialization
-
[CrossRef]
-
Lall, S. Technological capabilities and industrialization. World Dev. 1992, 20, 165–186. [CrossRef]
-
(1992)
World Dev
, vol.20
, pp. 165-186
-
-
Lall, S.1
-
6
-
-
0002504366
-
Management, technology and agility: The emergence of a new era in manufacturing
-
Goldman, S.L.; Nagel, R.N. Management, technology and agility: The emergence of a new era in manufacturing. Int. J. Technol. Manag. 1993, 8, 18–38.
-
(1993)
Int. J. Technol. Manag
, vol.8
, pp. 18-38
-
-
Goldman, S.L.1
Nagel, R.N.2
-
7
-
-
0034434544
-
The propagation of technology management taxonomies for evaluating investments in information systems
-
Zahir Irani, P.E. The propagation of technology management taxonomies for evaluating investments in information systems. J. Manag. Inf. Syst. 2000, 17, 161–177.
-
(2000)
J. Manag. Inf. Syst
, vol.17
, pp. 161-177
-
-
Zahir Irani, P.E.1
-
8
-
-
0034906006
-
Impact of information technology management practices on customer service
-
Karimi, J.; Somers, T.M.; Gupta, Y.P. Impact of information technology management practices on customer service. J. Manag. Inf. Syst. 2001, 17, 125–158.
-
(2001)
J. Manag. Inf. Syst
, vol.17
, pp. 125-158
-
-
Karimi, J.1
Somers, T.M.2
Gupta, Y.P.3
-
9
-
-
85015682458
-
Information Sharing and Communication Strategies: A Stakeholder Engagement view
-
Vrontis, D., Weber, Y., Tsoukatos, E., Eds.; EuroMed Press: Cyprus
-
Caputo, F.; Evangelista, F.; Russo, G. Information Sharing and Communication Strategies: A Stakeholder Engagement view. In Innovation, Entrepreneurship and Digital Ecosystems; Vrontis, D., Weber, Y., Tsoukatos, E., Eds.; EuroMed Press: Cyprus, 2016; pp. 436–442.
-
(2016)
Innovation, Entrepreneurship and Digital Ecosystems
, pp. 436-442
-
-
Caputo, F.1
Evangelista, F.2
Russo, G.3
-
10
-
-
85032069472
-
How decision systems changing? The contribution of Social Media to the management decisional liquefaction
-
Del Giudice, M.; Caputo, F.; Evangelista, F. How decision systems changing? The contribution of Social Media to the management decisional liquefaction. J. Decis. Syst. 2016, 25, 214–226.
-
(2016)
J. Decis. Syst
, vol.25
, pp. 214-226
-
-
Del Giudice, M.1
Caputo, F.2
Evangelista, F.3
-
11
-
-
84883115398
-
The new world of discovery, invention, and innovation: Convergence of knowledge, technology, and society
-
[CrossRef]
-
Roco, M.C.; Bainbridge, W.S. The new world of discovery, invention, and innovation: Convergence of knowledge, technology, and society. J. Nanopart. Res. 2013, 15, 1–17. [CrossRef]
-
(2013)
J. Nanopart. Res
, vol.15
, pp. 1-17
-
-
Roco, M.C.1
Bainbridge, W.S.2
-
12
-
-
0347908598
-
-
Springer: New York, NY, USA
-
Krohn, W.; Layton, E.T., Jr.; Weingart, P. The Dynamics of Science and Technology: Social Values, Technical Norms and Scientific Criteria in the Development of Knowledge; Springer: New York, NY, USA, 2012.
-
(2012)
The Dynamics of Science and Technology: Social Values, Technical Norms and Scientific Criteria in the Development of Knowledge
-
-
Krohn, W.1
Layton, E.T.2
Weingart, P.3
-
13
-
-
84975765952
-
Thinking in the digital era: A revised model for digital literacy
-
Eshet, Y. Thinking in the digital era: A revised model for digital literacy. Issues Informing Sci. Inf. Technol. 2012, 9, 267–276.
-
(2012)
Issues Informing Sci. Inf. Technol
, vol.9
, pp. 267-276
-
-
Eshet, Y.1
-
15
-
-
84892530227
-
Challenges and solutions for marketing in a digital era
-
[CrossRef]
-
Leeflang, P.S.; Verhoef, P.C.; Dahlström, P.; Freundt, T. Challenges and solutions for marketing in a digital era. Eur. Manag. J. 2014, 32, 1–12. [CrossRef]
-
(2014)
Eur. Manag. J
, vol.32
, pp. 1-12
-
-
Leeflang, P.S.1
Verhoef, P.C.2
Dahlström, P.3
Freundt, T.4
-
18
-
-
84895627941
-
-
MIT Press: Cambridge, MA, USA
-
Bijker, W.E.; Hughes, T.P.; Pinch, T.; Douglas, D.G. The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology; MIT Press: Cambridge, MA, USA, 2012.
-
(2012)
The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology
-
-
Bijker, W.E.1
Hughes, T.P.2
Pinch, T.3
Douglas, D.G.4
-
20
-
-
84990328528
-
Technology Readiness Index (TRI) a multiple-item scale to measure readiness to embrace new technologies
-
Parasuraman, A. Technology Readiness Index (TRI) a multiple-item scale to measure readiness to embrace new technologies. J. Serv. Res. 2000, 2, 307–320.
-
(2000)
J. Serv. Res
, vol.2
, pp. 307-320
-
-
Parasuraman, A.1
-
21
-
-
33847686383
-
Steps toward a science of service systems
-
Maglio, P.; Bailey, J.; Gruhl, D. Steps toward a science of service systems. Computer 2007, 40, 71–77.
-
(2007)
Computer
, vol.40
, pp. 71-77
-
-
Maglio, P.1
Bailey, J.2
Gruhl, D.3
-
22
-
-
44649110052
-
Fundamentals of service science
-
[CrossRef]
-
Maglio, P.P.; Spohrer, J. Fundamentals of service science. J. Acad. Mark. Sci. 2008, 36, 18–20. [CrossRef]
-
(2008)
J. Acad. Mark. Sci
, vol.36
, pp. 18-20
-
-
Maglio, P.P.1
Spohrer, J.2
-
23
-
-
44649163716
-
The emergence of service science: Toward systematic service innovations to accelerate co-creation of value
-
[CrossRef]
-
Spohrer, J.; Maglio, P.P. The emergence of service science: Toward systematic service innovations to accelerate co-creation of value. Prod. Oper. Manag. 2008, 17, 238–246. [CrossRef]
-
(2008)
Prod. Oper. Manag
, vol.17
, pp. 238-246
-
-
Spohrer, J.1
Maglio, P.P.2
-
24
-
-
70350145718
-
Service-dominant logic as a foundation for service science: Clarifications
-
[CrossRef]
-
Vargo, S.L.; Akaka, M.A. Service-dominant logic as a foundation for service science: Clarifications. Serv. Sci. 2009, 1, 32–41. [CrossRef]
-
(2009)
Serv. Sci
, vol.1
, pp. 32-41
-
-
Vargo, S.L.1
Akaka, M.A.2
-
25
-
-
78049513900
-
Smart service systems and viable service systems: Applying systems theory to service science
-
[CrossRef]
-
Barile, S.; Polese, F. Smart service systems and viable service systems: Applying systems theory to service science. Serv. Sci. 2010, 2, 21–40. [CrossRef]
-
(2010)
Serv. Sci
, vol.2
, pp. 21-40
-
-
Barile, S.1
Polese, F.2
-
30
-
-
84982693916
-
System dynamics, systems thinking, and soft OR
-
[CrossRef]
-
Forrester, J.W. System dynamics, systems thinking, and soft OR. Syst. Dyn. Rev. 1994, 10, 245–256. [CrossRef]
-
(1994)
Syst. Dyn. Rev
, vol.10
, pp. 245-256
-
-
Forrester, J.W.1
-
33
-
-
85015711950
-
Voluntary corporate disclosure in the Era of Social Media
-
E-Book Series; Caputo, F., Ed.; Business Systems: Avellino, Italy
-
Evangelista, F.; Caputo, F.; Russo, G.; Buhnova, B. Voluntary corporate disclosure in the Era of Social Media. In The 4rd International Symposium Advances in Business Management. “Towards Systemic Approach”; E-Book Series; Caputo, F., Ed.; Business Systems: Avellino, Italy, 2016; pp. 124–128.
-
(2016)
The 4rd International Symposium Advances in Business Management. “Towards Systemic Approach
, pp. 124-128
-
-
Evangelista, F.1
Caputo, F.2
Russo, G.3
Buhnova, B.4
-
34
-
-
0004099743
-
-
Duke University Press: New York, NY, USA
-
Holston, J. Cities and Citizenship; Duke University Press: New York, NY, USA, 1999.
-
(1999)
Cities and Citizenship
-
-
Holston, J.1
-
35
-
-
0036122642
-
City management and urban environmental indicators
-
[CrossRef]
-
Button, K. City management and urban environmental indicators. Ecol. Econ. 2002, 40, 217–233. [CrossRef]
-
(2002)
Ecol. Econ
, vol.40
, pp. 217-233
-
-
Button, K.1
-
36
-
-
57649182457
-
The new city management
-
Palgrave Macmillan: London, UK
-
Hambleton, R. The new city management. In Globalism and Local Democracy; Palgrave Macmillan: London, UK, 2003; pp. 147–168.
-
(2003)
Globalism and Local Democracy
, pp. 147-168
-
-
Hambleton, R.1
-
37
-
-
62649096345
-
On Grid Management in city management
-
Yaojun, Y.A.N. On Grid Management in city management. Urban Probl. 2006, 2, 76–79.
-
(2006)
Urban Probl
, vol.2
, pp. 76-79
-
-
Yaojun, Y.A.N.1
-
38
-
-
78651280073
-
Reframing supply chain management: A service-dominant logic perspective
-
[CrossRef]
-
Lusch, R.F. Reframing supply chain management: A service-dominant logic perspective. J. Supply Chain Manag. 2011, 47, 14–18. [CrossRef]
-
(2011)
J. Supply Chain Manag
, vol.47
, pp. 14-18
-
-
Lusch, R.F.1
-
40
-
-
85027927347
-
Upgrading a city via technology
-
[CrossRef]
-
Bulu, M. Upgrading a city via technology. Technol. Forecast. Soc. Chang. 2014, 89, 63–67. [CrossRef]
-
(2014)
Technol. Forecast. Soc. Chang
, vol.89
, pp. 63-67
-
-
Bulu, M.1
-
41
-
-
85015610664
-
Reflections on the Role of University to Face the Challenges of Knowledge Society for the Local Economic Development
-
[CrossRef]
-
Di Nauta, P.; Merola, B.; Caputo, F.; Evangelista, F. Reflections on the Role of University to Face the Challenges of Knowledge Society for the Local Economic Development. J. Knowl. Econ. 2015. [CrossRef]
-
(2015)
J. Knowl. Econ
-
-
Di Nauta, P.1
Merola, B.2
Caputo, F.3
Evangelista, F.4
-
42
-
-
84978405424
-
Corporate disclosure and intellectual capital. The light side of information asymmetry
-
[CrossRef]
-
Caputo, F.; Del Giudice, M.; Evangelista, F.; Russo, G. Corporate disclosure and intellectual capital. The light side of information asymmetry. Int. J. Manag. Financ. Account. 2016, 8, 75–96. [CrossRef]
-
(2016)
Int. J. Manag. Financ. Account
, vol.8
, pp. 75-96
-
-
Caputo, F.1
Del Giudice, M.2
Evangelista, F.3
Russo, G.4
-
43
-
-
85015706456
-
The value (co)creation as peak of social pyramid
-
Naples, Italy, 8–10 September 2016
-
Polese, F.; Caputo, F.; Carrubbo, L.; Sarno, D. The value (co)creation as peak of social pyramid. In Proceedings of the 26th Annual RESER Conference What’s Ahead in Service Research: New Perspectives for Business and Society, Naples, Italy, 8–10 September 2016; pp. 1232–1248.
-
Proceedings of the 26th Annual RESER Conference What’s Ahead in Service Research: New Perspectives for Business and Society
, pp. 1232-1248
-
-
Polese, F.1
Caputo, F.2
Carrubbo, L.3
Sarno, D.4
-
44
-
-
0001493977
-
Information technology and the future of cities
-
[CrossRef]
-
Gaspar, J.; Glaeser, E.L. Information technology and the future of cities. J. Urban Econ. 1998, 43, 136–156. [CrossRef]
-
(1998)
J. Urban Econ
, vol.43
, pp. 136-156
-
-
Gaspar, J.1
Glaeser, E.L.2
-
45
-
-
84859820366
-
-
MIT Press: Cambridge, MA, USA
-
Shepard, M. Sentient City: Ubiquitous Computing, Architecture, and the Future of Urban Space; MIT Press: Cambridge, MA, USA, 2011.
-
(2011)
Sentient City: Ubiquitous Computing, Architecture, and the Future of Urban Space
-
-
Shepard, M.1
-
46
-
-
84871929303
-
An integrated service-device-technology roadmap for smart city development
-
[CrossRef]
-
Lee, J.H.; Phaal, R.; Lee, S.H. An integrated service-device-technology roadmap for smart city development. Technol. Forecast. Soc. Chang. 2013, 80, 286–306. [CrossRef]
-
(2013)
Technol. Forecast. Soc. Chang
, vol.80
, pp. 286-306
-
-
Lee, J.H.1
Phaal, R.2
Lee, S.H.3
-
47
-
-
0031983160
-
Towards sustainable city policy: An economy-environment technology nexus
-
[CrossRef]
-
Camagni, R.; Capello, R.; Nijkamp, P. Towards sustainable city policy: An economy-environment technology nexus. Ecol. Econ. 1998, 24, 103–118. [CrossRef]
-
(1998)
Ecol. Econ
, vol.24
, pp. 103-118
-
-
Camagni, R.1
Capello, R.2
Nijkamp, P.3
-
49
-
-
0036965291
-
Social informatics: Perspectives, examples, and trends
-
[CrossRef]
-
Sawyer, S.; Eschenfelder, K.R. Social informatics: Perspectives, examples, and trends. Annu. Rev. Inf. Sci. Technol. 2002, 36, 427–465. [CrossRef]
-
(2002)
Annu. Rev. Inf. Sci. Technol
, vol.36
, pp. 427-465
-
-
Sawyer, S.1
Eschenfelder, K.R.2
-
50
-
-
80052073738
-
Effective use: A community informatics strategy beyond the digital divide
-
[CrossRef]
-
Gurstein, M. Effective use: A community informatics strategy beyond the digital divide. First Monday 2003, 8. [CrossRef]
-
(2003)
First Monday
, vol.8
-
-
Gurstein, M.1
-
51
-
-
84904959339
-
Smart cities in the new service economy: Building platforms for smart services
-
[CrossRef]
-
Anttiroiko, A.V.; Valkama, P.; Bailey, S.J. Smart cities in the new service economy: Building platforms for smart services. AI Soc. 2014, 29, 323–334. [CrossRef]
-
(2014)
AI Soc
, vol.29
, pp. 323-334
-
-
Anttiroiko, A.V.1
Valkama, P.2
Bailey, S.J.3
-
52
-
-
34249092657
-
Personalized content recommendation and user satisfaction: Theoretical synthesis and empirical findings
-
[CrossRef]
-
Liang, T.P.; Lai, H.J.; Ku, Y.C. Personalized content recommendation and user satisfaction: Theoretical synthesis and empirical findings. J. Manag. Inf. Syst. 2006, 23, 45–70. [CrossRef]
-
(2006)
J. Manag. Inf. Syst
, vol.23
, pp. 45-70
-
-
Liang, T.P.1
Lai, H.J.2
Ku, Y.C.3
-
53
-
-
0003242777
-
Reinventing local governments and the e-government initiative
-
[CrossRef]
-
Tat-Kei Ho, A. Reinventing local governments and the e-government initiative. Public Adm. Rev. 2002, 62, 434–444. [CrossRef]
-
(2002)
Public Adm. Rev
, vol.62
, pp. 434-444
-
-
Tat-Kei Ho, A.1
-
54
-
-
33846070118
-
The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies
-
[CrossRef]
-
Lin, J.S.C.; Hsieh, P.L. The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies. Comput. Hum. Behav. 2007, 23, 1597–1615. [CrossRef]
-
(2007)
Comput. Hum. Behav
, vol.23
, pp. 1597-1615
-
-
Lin, J.S.C.1
Hsieh, P.L.2
-
55
-
-
37849046119
-
Managing markets for public service: The role of mixed public–private delivery of city services
-
[CrossRef]
-
Warner, M.E.; Hefetz, A. Managing markets for public service: The role of mixed public–private delivery of city services. Public Adm. Rev. 2008, 68, 155–166. [CrossRef]
-
(2008)
Public Adm. Rev
, vol.68
, pp. 155-166
-
-
Warner, M.E.1
Hefetz, A.2
-
56
-
-
24144490435
-
Removing the contextual lens: A multinational, multi-setting comparison of service evaluation models
-
[CrossRef]
-
Brady, M.K.; Knight, G.A.; Cronin, J.J.; Tomas, G.; Hult, M.; Keillor, B.D. Removing the contextual lens: A multinational, multi-setting comparison of service evaluation models. J. Retail. 2005, 81, 215–230. [CrossRef]
-
(2005)
J. Retail
, vol.81
, pp. 215-230
-
-
Brady, M.K.1
Knight, G.A.2
Cronin, J.J.3
Tomas, G.4
Hult, M.5
Keillor, B.D.6
-
57
-
-
85036060531
-
A proposed model and measurement instrument for the formation of IS satisfaction: The case of end-user computing satisfaction
-
Brisbane, Australia, 10–13 December
-
Chin, W.W.; Lee, M.K. A proposed model and measurement instrument for the formation of IS satisfaction: The case of end-user computing satisfaction. In Proceedings of the Twenty First International Conference on Information Systems, Brisbane, Australia, 10–13 December 2000; pp. 553–563.
-
(2000)
Proceedings of the Twenty First International Conference on Information Systems
, pp. 553-563
-
-
Chin, W.W.1
Lee, M.K.2
-
58
-
-
0011736873
-
Linking citizen satisfaction data to performance measures: A preliminary evaluation
-
[CrossRef]
-
Swindell, D.; Kelly, J.M. Linking citizen satisfaction data to performance measures: A preliminary evaluation. Public Perform. Manag. Rev. 2000, 24, 30–52. [CrossRef]
-
(2000)
Public Perform. Manag. Rev
, vol.24
, pp. 30-52
-
-
Swindell, D.1
Kelly, J.M.2
-
59
-
-
37049235151
-
The theory of open systems in physics and biology
-
[CrossRef] [PubMed]
-
Von Bertalanffy, L. The theory of open systems in physics and biology. Science 1950, 111, 23–29. [CrossRef] [PubMed]
-
(1950)
Science
, vol.111
, pp. 23-29
-
-
Von Bertalanffy, L.1
-
61
-
-
0004189314
-
-
John Wiley & Sons: New York, NY, USA
-
Beer, S. The Heart of Enterprise; John Wiley & Sons: New York, NY, USA, 1979.
-
(1979)
The Heart of Enterprise
-
-
Beer, S.1
-
62
-
-
0021194887
-
The viable system model: Its provenance, development, methodology and pathology
-
[CrossRef]
-
Beer, S. The viable system model: Its provenance, development, methodology and pathology. J. Oper. Res. Soc. 1984, 35, 7–25. [CrossRef]
-
(1984)
J. Oper. Res. Soc
, vol.35
, pp. 7-25
-
-
Beer, S.1
-
64
-
-
0007200944
-
The viable system model
-
[CrossRef]
-
Espejo, R. The viable system model. Syst. Pract. Action Res. 1990, 3, 219–221. [CrossRef]
-
(1990)
Syst. Pract. Action Res
, vol.3
, pp. 219-221
-
-
Espejo, R.1
-
65
-
-
34249956673
-
Embodiments of organizational fitness: The Viable System Model (VSM) as a guide
-
[CrossRef]
-
Schwaninger, M. Embodiments of organizational fitness: The Viable System Model (VSM) as a guide. Syst. Pract. 1990, 3, 249–264. [CrossRef]
-
(1990)
Syst. Pract
, vol.3
, pp. 249-264
-
-
Schwaninger, M.1
-
66
-
-
0033247605
-
The viable system model and the Viplan software
-
[CrossRef]
-
Espejo, R.; Bowling, D.; Hoverstadt, P. The viable system model and the Viplan software. Kybernetes 1999, 28, 661–678. [CrossRef]
-
(1999)
Kybernetes
, vol.28
, pp. 661-678
-
-
Espejo, R.1
Bowling, D.2
Hoverstadt, P.3
-
67
-
-
0034413333
-
The viable system model and knowledge management
-
[CrossRef]
-
Leonard, A. The viable system model and knowledge management. Kybernetes 2000, 29, 710–715. [CrossRef]
-
(2000)
Kybernetes
, vol.29
, pp. 710-715
-
-
Leonard, A.1
-
68
-
-
84984843077
-
Managing Business Relationships: Between Service Culture and a Viable Systems Approach
-
Polese, F.; Carrubbo, L.; Russo, G. Managing Business Relationships: Between Service Culture and a Viable Systems Approach. Esperienze d’Impresa: Dipartimento Studi Ricerche Aziendali Università Salerno 2011, 2, 135–158.
-
(2011)
Esperienze d’Impresa: Dipartimento Studi Ricerche Aziendali Università Salerno
, vol.2
, pp. 135-158
-
-
Polese, F.1
Carrubbo, L.2
Russo, G.3
-
69
-
-
84864437439
-
Viable service systems and decision making in service management
-
[CrossRef]
-
Badinelli, R.; Barile, S.; Ng, I.; Polese, F.; Saviano, M.; Di Nauta, P. Viable service systems and decision making in service management. J. Serv. Manag. 2012, 23, 498–526. [CrossRef]
-
(2012)
J. Serv. Manag
, vol.23
, pp. 498-526
-
-
Badinelli, R.1
Barile, S.2
Ng, I.3
Polese, F.4
Saviano, M.5
Di Nauta, P.6
-
70
-
-
84914698464
-
Perspective shifts in marketing: Toward a paradigm change?
-
[CrossRef]
-
Golinelli, G.M.; Barile, S.; Saviano, M.; Polese, F. Perspective shifts in marketing: Toward a paradigm change? Serv. Sci. 2012, 4, 121–134. [CrossRef]
-
(2012)
Serv. Sci
, vol.4
, pp. 121-134
-
-
Golinelli, G.M.1
Barile, S.2
Saviano, M.3
Polese, F.4
-
71
-
-
84864446203
-
Value co-creation: Using a viable systems approach to draw implications from organizational theories
-
Pels, J.; Polese, F.; Brodie, R.J. Value co-creation: Using a viable systems approach to draw implications from organizational theories. Mercati Competitivita 2012, 1, 19–38.
-
(2012)
Mercati Competitivita
, vol.1
, pp. 19-38
-
-
Pels, J.1
Polese, F.2
Brodie, R.J.3
-
72
-
-
84945991743
-
A viable systems approach to relationship management in SD logic and service science
-
Polese, F.; Di Nauta, P. A viable systems approach to relationship management in SD logic and service science. Bus. Adm. Rev. Schäffer-Poeschel 2013, 73, 113–129.
-
(2013)
Bus. Adm. Rev. Schäffer-Poeschel
, vol.73
, pp. 113-129
-
-
Polese, F.1
Di Nauta, P.2
-
73
-
-
84914155819
-
Managerial choices between systems, knowledge and viability
-
Aracne: Roma, Italy
-
Saviano, M.; Caputo, F. Managerial choices between systems, knowledge and viability. In Contributions to Theoretical and Practical Advances in Management. A Viable Systems Approach (VSA), 2; Aracne: Roma, Italy, 2013; pp. 219–242.
-
(2013)
Contributions to Theoretical and Practical Advances in Management. A Viable Systems Approach (VSA)
, vol.2
, pp. 219-242
-
-
Saviano, M.1
Caputo, F.2
-
74
-
-
85015664468
-
How Are Markets Changing? The Emergence of Consumers Market Systems
-
E-Book Series; Dominici, G., Ed.; Busyness Systems: Avellino, Italy
-
Barile, S.; Saviano, M.; Caputo, F. How Are Markets Changing? The Emergence of Consumers Market Systems. In The 3rd International Symposium Advances in Business Management. “Towards Systemic Approach”; E-Book Series; Dominici, G., Ed.; Busyness Systems: Avellino, Italy, 2014; pp. 203–207.
-
(2014)
The 3rd International Symposium Advances in Business Management. “Towards Systemic Approach
, pp. 203-207
-
-
Barile, S.1
Saviano, M.2
Caputo, F.3
-
75
-
-
84951713672
-
Systems thinking benefits in supply change management: An illustration of the viable systems model in a Supply Chain
-
[CrossRef]
-
Chroneer, D.; Mirijamdotter, A. Systems thinking benefits in supply change management: An illustration of the viable systems model in a Supply Chain. Int. J. Intell. Syst. Technol. Appl. 2009, 6, 227–248. [CrossRef]
-
(2009)
Int. J. Intell. Syst. Technol. Appl
, vol.6
, pp. 227-248
-
-
Chroneer, D.1
Mirijamdotter, A.2
-
77
-
-
84896298232
-
Agencies, normative personalities and the Viable Systems Model
-
[CrossRef]
-
Yolles, M.; Fink, G. Agencies, normative personalities and the Viable Systems Model. J. Organ. Transf. Soc. Chang. 2013, 8, 83–116. [CrossRef]
-
(2013)
J. Organ. Transf. Soc. Chang
, vol.8
, pp. 83-116
-
-
Yolles, M.1
Fink, G.2
-
78
-
-
84908333859
-
An introduction to a value co-creation model, viability, syntropy and resonance in dyadic interaction
-
Barile, S.; Saviano, M. An introduction to a value co-creation model, viability, syntropy and resonance in dyadic interaction. Syntropy 2013, 2, 69–89.
-
(2013)
Syntropy
, vol.2
, pp. 69-89
-
-
Barile, S.1
Saviano, M.2
-
79
-
-
84914152940
-
Towards a value co-creation based healthcare system
-
Giannini: Napoli, Italy
-
Iandolo, F.; Calabrese, M.; Antonucci, E.; Caputo, F. Towards a value co-creation based healthcare system. In The 2013 Naples Forum on Service. Service Dominant Logic, Networks & Systems Theory and Service Science: Integrating Three Perspective for a New Service Agenda; Giannini: Napoli, Italy, 2013.
-
(2013)
The 2013 Naples Forum on Service. Service Dominant Logic, Networks & Systems Theory and Service Science: Integrating Three Perspective for a New Service Agenda
-
-
Iandolo, F.1
Calabrese, M.2
Antonucci, E.3
Caputo, F.4
-
80
-
-
84914163897
-
Health care as a worldwide concern. Insights on the Italian and Indian health care systems and PPPs from a VSA perspective
-
[CrossRef]
-
Saviano, M.; Parida, R.; Caputo, F.; Kumar Datta, S. Health care as a worldwide concern. Insights on the Italian and Indian health care systems and PPPs from a VSA perspective. Euro. Med. J. Bus. 2014, 9, 198–220. [CrossRef]
-
(2014)
Euro. Med. J. Bus
, vol.9
, pp. 198-220
-
-
Saviano, M.1
Parida, R.2
Caputo, F.3
Kumar Datta, S.4
-
81
-
-
0004162398
-
-
Routledge: London, UK
-
Kafai, Y.B.; Resnick, M. Constructionism in Practice: Designing, Thinking, and Learning in a Digital World; Routledge: London, UK, 1996.
-
(1996)
Constructionism in Practice: Designing, Thinking, and Learning in a Digital World
-
-
Kafai, Y.B.1
Resnick, M.2
-
82
-
-
85015626191
-
From theory to practice in systems studies: A focus on Smart Cities
-
Caputo, F., Ed.; Busyness Systems: Avellino, Italy
-
Saviano, M.; Caputo, F.; Formisano, V.; Walletzký, L. From theory to practice in systems studies: A focus on Smart Cities. In The 4rd International Symposium Advances in Business Management. “Towards Systemic Approach”; Caputo, F., Ed.; Busyness Systems: Avellino, Italy, 2016; pp. 207–213.
-
(2016)
The 4rd International Symposium Advances in Business Management. “Towards Systemic Approach
, pp. 207-213
-
-
Saviano, M.1
Caputo, F.2
Formisano, V.3
Walletzký, L.4
-
83
-
-
85015674216
-
Beyond the digital ecosystems view: Insights from Smart Communities
-
Vrontis, D., Weber, Y., Tsoukatos, E., Eds.; EuroMed Press: Cyprus
-
Caputo, F.; Formisano, V.; Buhnova, B.; Walletzky, L. Beyond the digital ecosystems view: Insights from Smart Communities. In Innovation, Entrepreneurship and Digital Ecosystems; Vrontis, D., Weber, Y., Tsoukatos, E., Eds.; EuroMed Press: Cyprus, 2016; pp. 443–454.
-
(2016)
Innovation, Entrepreneurship and Digital Ecosystems
, pp. 443-454
-
-
Caputo, F.1
Formisano, V.2
Buhnova, B.3
Walletzky, L.4
-
84
-
-
77950154130
-
Can cities shape socio-technical transitions and how would we know if they were?
-
[CrossRef]
-
Hodson, M.; Marvin, S. Can cities shape socio-technical transitions and how would we know if they were? Res. Policy 2010, 39, 477–485. [CrossRef]
-
(2010)
Res. Policy
, vol.39
, pp. 477-485
-
-
Hodson, M.1
Marvin, S.2
-
85
-
-
61849132881
-
Customer experience creation: Determinants, dynamics and management strategies
-
[CrossRef]
-
Verhoef, P.C.; Lemon, K.N.; Parasuraman, A.; Roggeveen, A.; Tsiros, M.; Schlesinger, L.A. Customer experience creation: Determinants, dynamics and management strategies. J. Retail. 2009, 85, 31–41. [CrossRef]
-
(2009)
J. Retail
, vol.85
, pp. 31-41
-
-
Verhoef, P.C.1
Lemon, K.N.2
Parasuraman, A.3
Roggeveen, A.4
Tsiros, M.5
Schlesinger, L.A.6
-
86
-
-
85015683139
-
Small world theory and the World Wide Web: Linking small world properties and website centrality
-
[CrossRef]
-
Di Fatta, D.; Caputo, F.; Evangelista, F.; Dominici, G. Small world theory and the World Wide Web: Linking small world properties and website centrality. Int. J. Markets Bus. Syst. 2016, 2, 126–140. [CrossRef]
-
(2016)
Int. J. Markets Bus. Syst
, vol.2
, pp. 126-140
-
-
Di Fatta, D.1
Caputo, F.2
Evangelista, F.3
Dominici, G.4
-
87
-
-
0002568906
-
An introduction to radical constructivism
-
Watzlawick, P., Ed.; Norton: New York, NY, USA
-
Von Glasersfeld, E. An introduction to radical constructivism. In The Invented Real; Watzlawick, P., Ed.; Norton: New York, NY, USA, 1984; pp. 17–40.
-
(1984)
The Invented Real
, pp. 17-40
-
-
Von Glasersfeld, E.1
-
88
-
-
27844463619
-
Constructivism as a theoretical foundation for the use of technology in social studies
-
[CrossRef]
-
Doolittle, P.E.; Hicks, D. Constructivism as a theoretical foundation for the use of technology in social studies. Theory Res. Soc. Educ. 2003, 31, 72–104. [CrossRef]
-
(2003)
Theory Res. Soc. Educ
, vol.31
, pp. 72-104
-
-
Doolittle, P.E.1
Hicks, D.2
-
89
-
-
84912041764
-
From ‘EGO’ to ‘ECO’ in B2B relationships
-
Barile, S.; Carrubbo, L.; Iandolo, F.; Caputo, F. From ‘EGO’ to ‘ECO’ in B2B relationships. J. Bus. Market Manag. 2013, 6, 228–253.
-
(2013)
J. Bus. Market Manag
, vol.6
, pp. 228-253
-
-
Barile, S.1
Carrubbo, L.2
Iandolo, F.3
Caputo, F.4
-
90
-
-
0003474630
-
-
Jossey-Bass: New York, NY, USA
-
Sudman, S.; Bradburn, N.M.; Schwarz, N. Thinking about Answers: The Application of Cognitive Processes to Survey Methodology; Jossey-Bass: New York, NY, USA, 1996.
-
(1996)
Thinking about Answers: The Application of Cognitive Processes to Survey Methodology
-
-
Sudman, S.1
Bradburn, N.M.2
Schwarz, N.3
-
91
-
-
84965645097
-
Cross-cultural translation methodology and validation
-
[CrossRef]
-
Sperber, A.D.; Devellis, R.F.; Boehlecke, B. Cross-cultural translation methodology and validation. J. Cross Cult. Psychol. 1994, 25, 501–524. [CrossRef]
-
(1994)
J. Cross Cult. Psychol
, vol.25
, pp. 501-524
-
-
Sperber, A.D.1
Devellis, R.F.2
Boehlecke, B.3
-
92
-
-
0000321234
-
Questionnaire response rate: A methodological analysis
-
[CrossRef]
-
Champion, D.J.; Sear, A.M. Questionnaire response rate: A methodological analysis. Soc. Forces 1969, 335–339. [CrossRef]
-
(1969)
Soc. Forces
, pp. 335-339
-
-
Champion, D.J.1
Sear, A.M.2
-
94
-
-
85008284579
-
Statistics notes: Cronbach’s alpha
-
[CrossRef] [PubMed]
-
Bland, J.M.; Altman, D.G. Statistics notes: Cronbach’s alpha. BMJ 1997, 314, 572–591. [CrossRef] [PubMed]
-
(1997)
BMJ
, vol.314
, pp. 572-591
-
-
Bland, J.M.1
Altman, D.G.2
-
95
-
-
0030121899
-
Applications of structural equation modeling in marketing and consumer research: A review
-
[CrossRef]
-
Baumgartner, H.; Homburg, C. Applications of structural equation modeling in marketing and consumer research: A review. Int. J. Res. Market. 1996, 13, 139–161. [CrossRef]
-
(1996)
Int. J. Res. Market
, vol.13
, pp. 139-161
-
-
Baumgartner, H.1
Homburg, C.2
-
97
-
-
0013118140
-
Power analysis and determination of sample size for covariance structure modeling
-
[CrossRef]
-
MacCallum, R.C.; Browne, M.W.; Sugawara, H.M. Power analysis and determination of sample size for covariance structure modeling. Psychol. Methods 1996, 1, 130–149. [CrossRef]
-
(1996)
Psychol. Methods
, vol.1
, pp. 130-149
-
-
MacCallum, R.C.1
Browne, M.W.2
Sugawara, H.M.3
-
98
-
-
77957690813
-
Exploring multimedia web conferencing
-
Suduc, A.M.; Bizoi, M.; Filip, F. Exploring multimedia web conferencing. Inform. Econ. 2009, 13, 5–17.
-
(2009)
Inform. Econ
, vol.13
, pp. 5-17
-
-
Suduc, A.M.1
Bizoi, M.2
Filip, F.3
-
99
-
-
84954074573
-
An empirical study on critical factors affecting employee satisfaction
-
[CrossRef]
-
Shan, S.; Li, C.; Yao, W.; Shi, J.; Ren, J. An empirical study on critical factors affecting employee satisfaction. Syst. Res. Behav. Sci. 2014, 31, 447–460. [CrossRef]
-
(2014)
Syst. Res. Behav. Sci
, vol.31
, pp. 447-460
-
-
Shan, S.1
Li, C.2
Yao, W.3
Shi, J.4
Ren, J.5
-
100
-
-
0004111591
-
International technology transfer: Forms, resource requirements, and policies
-
Mansfield, E. International technology transfer: Forms, resource requirements, and policies. Am. Econ. Rev. 1975, 65, 372–376.
-
(1975)
Am. Econ. Rev
, vol.65
, pp. 372-376
-
-
Mansfield, E.1
-
101
-
-
73549120882
-
Understanding information technology usage: A test of competing models
-
[CrossRef]
-
Taylor, S.; Todd, P.A. Understanding information technology usage: A test of competing models. Inf. Syst. Res. 1995, 6, 144–176. [CrossRef]
-
(1995)
Inf. Syst. Res
, vol.6
, pp. 144-176
-
-
Taylor, S.1
Todd, P.A.2
-
102
-
-
4544252596
-
An exploratory study of information technology evaluation and benefits management practices of SMEs in the construction industry
-
[CrossRef]
-
Love, P.E.; Irani, Z. An exploratory study of information technology evaluation and benefits management practices of SMEs in the construction industry. Inf. Manag. 2004, 42, 227–242. [CrossRef]
-
(2004)
Inf. Manag
, vol.42
, pp. 227-242
-
-
Love, P.E.1
Irani, Z.2
-
103
-
-
0026765168
-
Information technology evaluation: Is it different?
-
[CrossRef]
-
Powell, P. Information technology evaluation: Is it different? J. Oper. Res. Soc. 1992, 43, 29–42. [CrossRef]
-
(1992)
J. Oper. Res. Soc
, vol.43
, pp. 29-42
-
-
Powell, P.1
-
106
-
-
84990587370
-
Perceived service quality and user satisfaction with the information services function
-
[CrossRef]
-
Kettinger, W.J.; Lee, C.C. Perceived service quality and user satisfaction with the information services function. Decis. Sci. 1994, 25, 737–766. [CrossRef]
-
(1994)
Decis. Sci
, vol.25
, pp. 737-766
-
-
Kettinger, W.J.1
Lee, C.C.2
-
107
-
-
0001674323
-
Factors for strategic evaluation of enterprise information technologies
-
[CrossRef]
-
Sarkis, J.; Sundarraj, R.P. Factors for strategic evaluation of enterprise information technologies. Int. J. Phys. Distri. Logist. Manag. 2000, 30, 196–220. [CrossRef]
-
(2000)
Int. J. Phys. Distri. Logist. Manag
, vol.30
, pp. 196-220
-
-
Sarkis, J.1
Sundarraj, R.P.2
-
108
-
-
0346313017
-
The relationship between user participation and user satisfaction: An investigation of four contingency factors
-
[CrossRef]
-
McKeen, J.D.; Guimaraes, T.; Wetherbe, J.C. The relationship between user participation and user satisfaction: An investigation of four contingency factors. Mis Q. 1994, 18, 427–451. [CrossRef]
-
(1994)
Mis Q
, vol.18
, pp. 427-451
-
-
McKeen, J.D.1
Guimaraes, T.2
Wetherbe, J.C.3
-
109
-
-
34248138319
-
Re-examining perceived ease of use and usefulness: A confirmatory factor analysis
-
[CrossRef]
-
Segars, A.H.; Grover, V. Re-examining perceived ease of use and usefulness: A confirmatory factor analysis. Mis Q. 1993, 17, 517–525. [CrossRef]
-
(1993)
Mis Q
, vol.17
, pp. 517-525
-
-
Segars, A.H.1
Grover, V.2
-
110
-
-
0035632342
-
The significance of context in information systems and organizational change
-
[CrossRef]
-
Avgerou, C. The significance of context in information systems and organizational change. Inf. Syst. J. 2001, 11, 43–63. [CrossRef]
-
(2001)
Inf. Syst. J
, vol.11
, pp. 43-63
-
-
Avgerou, C.1
-
111
-
-
3042847553
-
Business process management: A survey
-
Springer: New York, NY, USA
-
Van Der Aalst, W.M.; Ter Hofstede, A.H.; Weske, M. Business process management: A survey. In International Conference on Business Process Management; Springer: New York, NY, USA, 2003.
-
(2003)
International Conference on Business Process Management
-
-
Van Der Aalst, W.M.1
Ter Hofstede, A.H.2
Weske, M.3
-
112
-
-
33747309072
-
Methodology for customer relationship management
-
[CrossRef]
-
Chalmeta, R. Methodology for customer relationship management. J. Syst. Softw. 2006, 79, 1015–1024. [CrossRef]
-
(2006)
J. Syst. Softw
, vol.79
, pp. 1015-1024
-
-
Chalmeta, R.1
-
115
-
-
84892196016
-
-
Springer: New York, NY, USA
-
Rannenberg, K.; Royer, D.; Deuker, A. The Future of Identity in the Information Society: Challenges and Opportunities; Springer: New York, NY, USA, 2009.
-
(2009)
The Future of Identity in the Information Society: Challenges and Opportunities
-
-
Rannenberg, K.1
Royer, D.2
Deuker, A.3
-
116
-
-
85015645775
-
A focus on company-stakeholder relationships in the light of the Stakeholder Engagement framework
-
Vrontis, D., Weber, Y., Tsoukatos, E., Eds.; EuroMed Press: Cyprus
-
Caputo, F. A focus on company-stakeholder relationships in the light of the Stakeholder Engagement framework. In Innovation, Entrepreneurship and Digital Ecosystems; Vrontis, D., Weber, Y., Tsoukatos, E., Eds.; EuroMed Press: Cyprus, 2016; pp. 455–470.
-
(2016)
Innovation, Entrepreneurship and Digital Ecosystems
, pp. 455-470
-
-
Caputo, F.1
|