Increasing hotel responsiveness to customers through information sharing

Tourism Review

Volumn 64, Issue 4, 2009, Pages 12-26

  Tiedemann, Nicole ^a   Van Birgele, Marcel ^b   Semeijn, Janjaap ^c  

^a MAASTRICHT UNIVERSITY   (Netherlands)

^b RADBOUD UNIVERSITY NIJMEGEN   (Netherlands)

^c OPEN UNIVERSITY OF THE NETHERLANDS   (Netherlands)

Author keywords

Consumer behaviour; Hotel and catering industry; Knowledge sharing; Market orientation; Services marketing; Supply chain management

Indexed keywords

EID: 84993089440     PISSN: 16605373     EISSN: 17598451     Source Type: Journal    
DOI: 10.1108/16605370911004548     Document Type: Article

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