-
1
-
-
0033089763
-
Legal and social safeguards against opportunism in exchange
-
Achrol, R.S. and Gundlach, G.T. (1999), “Legal and social safeguards against opportunism in exchange”, Journal of Retailing, Vol. 75 No. 1, pp. 107-24.
-
(1999)
Journal of Retailing
, vol.75
, Issue.1
, pp. 107-124
-
-
Achrol, R.S.1
Gundlach, G.T.2
-
2
-
-
0033363953
-
Innovations in financial services, relationships and risk sharing
-
Allen, F. and Gale, D. (1999), “Innovations in financial services, relationships and risk sharing”, Management Science, Vol. 45 No. 9, pp. 1239-53.
-
(1999)
Management Science
, vol.45
, Issue.9
, pp. 1239-1253
-
-
Allen, F.1
Gale, D.2
-
3
-
-
0038428556
-
What do financial intermediaries do?
-
Allen, F. and Santomero, A.M. (2001), “What do financial intermediaries do?”, Journal of Banking and Finance, Vol. 25, pp. 271-94.
-
(2001)
Journal of Banking and Finance
, vol.25
, pp. 271-294
-
-
Allen, F.1
Santomero, A.M.2
-
4
-
-
0031521259
-
Credit risk measurement: developments over the last 20 years
-
Altman, E.I. and Saunders, A. (1998), “Credit risk measurement: developments over the last 20 years”, Journal of Banking and Finance, Vol. 21, pp. 1721-42.
-
(1998)
Journal of Banking and Finance
, vol.21
, pp. 1721-1742
-
-
Altman, E.I.1
Saunders, A.2
-
5
-
-
0036096452
-
The value of durable bank relationships: evidence from Korean banking shocks
-
Bae, K.H., Kang, J.K. and Lim, C.W. (2002), “The value of durable bank relationships: evidence from Korean banking shocks”, Journal of Financial Economics, Vol. 64 No. 2, pp. 181-214.
-
(2002)
Journal of Financial Economics
, vol.64
, Issue.2
, pp. 181-214
-
-
Bae, K.H.1
Kang, J.K.2
Lim, C.W.3
-
6
-
-
0036060569
-
UK industrial policy: old tunes on new instruments
-
Beath, J. (2002), “UK industrial policy: old tunes on new instruments”, Oxford Review of Economic Policy, Vol. 18 No. 2, pp. 221-39.
-
(2002)
Oxford Review of Economic Policy
, vol.18
, Issue.2
, pp. 221-239
-
-
Beath, J.1
-
7
-
-
84986014928
-
Trust, ethics and relationship satisfaction
-
Bejou, D., Ennew, C.T. and Palmer, A. (1998), “Trust, ethics and relationship satisfaction”, The International Journal of Bank Marketing, Vol. 16 No. 4, pp. 170-5.
-
(1998)
The International Journal of Bank Marketing
, vol.16
, Issue.4
, pp. 170-175
-
-
Bejou, D.1
Ennew, C.T.2
Palmer, A.3
-
8
-
-
0038127300
-
Relationship lending and line of credit in small firm finance
-
Berger, A.N. and Udell, G.F. (1995), “Relationship lending and line of credit in small firm finance”, Journal of Business, Vol. 68 No. 3, pp. 351-81.
-
(1995)
Journal of Business
, vol.68
, Issue.3
, pp. 351-381
-
-
Berger, A.N.1
Udell, G.F.2
-
9
-
-
0001202725
-
The economics of small business finance: the roles of private equity and debt markets in the financial growth cycle
-
Berger, A.N. and Udell, G.F. (1998), “The economics of small business finance: the roles of private equity and debt markets in the financial growth cycle”, Journal of Banking and Finance, Vol. 22 No. 6-8, pp. 613-73.
-
(1998)
Journal of Banking and Finance
, vol.22
, Issue.6-8
, pp. 613-673
-
-
Berger, A.N.1
Udell, G.F.2
-
10
-
-
0036176411
-
Small business credit availability and relationship lending: the importance of bank organisational structure
-
Berger, A.N. and Udell, G.F. (2002), “Small business credit availability and relationship lending: the importance of bank organisational structure”, The Economic Journal, Vol. 112, pp. F32-F53.
-
(2002)
The Economic Journal
, vol.112
, pp. F32-F53
-
-
Berger, A.N.1
Udell, G.F.2
-
11
-
-
84906919923
-
Deposits and relationship lending
-
working paper, No. 99-22, Federal Reserve Bank of Philadelphia, Philadelphia, PA.
-
Berlin, M. and Mester, L.J. (1998), “Deposits and relationship lending”, working paper, No. 99-22, Federal Reserve Bank of Philadelphia, Philadelphia, PA.
-
(1998)
-
-
Berlin, M.1
Mester, L.J.2
-
12
-
-
84925982471
-
Bank marketing priorities in the United States
-
in Lewis, B. and Turnbull, P. (Eds), MCB Publications, Bradford.
-
Berry, L.L. (1982), “Bank marketing priorities in the United States”, in Lewis, B. and Turnbull, P. (Eds), The Marketing of Bank Services, MCB Publications, Bradford.
-
(1982)
The Marketing of Bank Services
-
-
Berry, L.L.1
-
13
-
-
0031531227
-
The relationship between UK banks and their small business customers
-
Binks, M.R. and Ennew, C.T. (1997), “The relationship between UK banks and their small business customers”, Small Business Economics, Vol. 9 No. 2, pp. 167-78.
-
(1997)
Small Business Economics
, vol.9
, Issue.2
, pp. 167-178
-
-
Binks, M.R.1
Ennew, C.T.2
-
14
-
-
0003139440
-
Relationship banking: what do we know?
-
Boot, A.W. (2000), “Relationship banking: what do we know?”, Journal of Financial Intermediation, Vol. 9, pp. 7-25.
-
(2000)
Journal of Financial Intermediation
, vol.9
, pp. 7-25
-
-
Boot, A.W.1
-
15
-
-
21444444859
-
Moral hazard and secured lending in an infinitely repeated credit market game
-
Boot, A.W. and Thakor, A.V. (1994), “Moral hazard and secured lending in an infinitely repeated credit market game”, International Economic Review, Vol. 35 No. 4, pp. 899-920.
-
(1994)
International Economic Review
, vol.35
, Issue.4
, pp. 899-920
-
-
Boot, A.W.1
Thakor, A.V.2
-
16
-
-
0348173845
-
The impact of new labelling regulations on the use of voluntary nutrient-content and health claims by food manufacturers
-
Caswell, J.A., Ning, Y., Liu, F. and Mojduszka, E.M. (2003), “The impact of new labelling regulations on the use of voluntary nutrient-content and health claims by food manufacturers”, Journal of Public Policy and Marketing, Vol. 22 No. 2, pp. 147-58.
-
(2003)
Journal of Public Policy and Marketing
, vol.22
, Issue.2
, pp. 147-158
-
-
Caswell, J.A.1
Ning, Y.2
Liu, F.3
Mojduszka, E.M.4
-
19
-
-
0009915544
-
The policy gap in international marketing
-
Czinkota, M.R. (2000), “The policy gap in international marketing”, Journal of International Marketing, Vol. 8 No. 1, pp. 99-111.
-
(2000)
Journal of International Marketing
, vol.8
, Issue.1
, pp. 99-111
-
-
Czinkota, M.R.1
-
20
-
-
0038974441
-
Bank relationships and firm profitability
-
Degryse, H. and Ongena, S. (2001), “Bank relationships and firm profitability”, Financial Management, Vol. 30 No. 1, pp. 9-34.
-
(2001)
Financial Management
, vol.30
, Issue.1
, pp. 9-34
-
-
Degryse, H.1
Ongena, S.2
-
21
-
-
0002812128
-
Relationship lending within a bank-based system: evidence from European business data
-
Degryse, H. and Van Cayseele, P. (2000), “Relationship lending within a bank-based system: evidence from European business data”, Journal of Financial Intermediation, Vol. 9 No. 1, pp. 90-109.
-
(2000)
Journal of Financial Intermediation
, vol.9
, Issue.1
, pp. 90-109
-
-
Degryse, H.1
Van Cayseele, P.2
-
22
-
-
0036178525
-
Overlending?
-
special issue
-
De Meza, D. (2002), “Overlending?”, The Economic Journal, Vol. 112 No. 477, special issue, pp. F17-F31.
-
(2002)
The Economic Journal
, vol.112
, Issue.477
, pp. F17-F31
-
-
De Meza, D.1
-
23
-
-
0034311677
-
Does credit rationing imply insufficient lending?
-
De Meza, D. and Webb, D. (2000), “Does credit rationing imply insufficient lending?”, Journal of Public Economics, Vol. 78 No. 3, pp. 215-34.
-
(2000)
Journal of Public Economics
, vol.78
, Issue.3
, pp. 215-234
-
-
De Meza, D.1
Webb, D.2
-
24
-
-
84948203357
-
Regulating the distribution of savings and investment products: retrospect and prospect
-
Devlin, J.F. and Ennew, C.T. (1993), “Regulating the distribution of savings and investment products: retrospect and prospect”, International Journal of Bank Marketing, Vol. 11 No. 7, pp. 3-10.
-
(1993)
International Journal of Bank Marketing
, vol.11
, Issue.7
, pp. 3-10
-
-
Devlin, J.F.1
Ennew, C.T.2
-
25
-
-
0442275842
-
Understanding competitive advantage in retail financial services
-
Devlin, J.F. and Ennew, C.T. (1997), “Understanding competitive advantage in retail financial services”, International Journal of Bank Marketing, Vol. 15 No. 3, pp. 73-82.
-
(1997)
International Journal of Bank Marketing
, vol.15
, Issue.3
, pp. 73-82
-
-
Devlin, J.F.1
Ennew, C.T.2
-
26
-
-
15544371086
-
Does Europe mean Americanization? The case of competition
-
Djelic, M.L. (2002), “Does Europe mean Americanization? The case of competition”, Competition and Change, Vol. 6 No. 3, pp. 223-50.
-
(2002)
Competition and Change
, vol.6
, Issue.3
, pp. 223-250
-
-
Djelic, M.L.1
-
27
-
-
0003635011
-
-
Harvard Business School Press, Boston, MA.
-
Eccles, R. and Crane, D. (1988), Investment Banks at Work, Harvard Business School Press, Boston, MA.
-
(1988)
Investment Banks at Work
-
-
Eccles, R.1
Crane, D.2
-
29
-
-
48549097731
-
The benefits of participative service relationships: the case of banks and small businesses
-
Ennew, C.T. and Binks, M.R. (1998), “The benefits of participative service relationships: the case of banks and small businesses”, Journal of Customer Relationship Management, Vol. 1 No. 1, pp. 22-8.
-
(1998)
Journal of Customer Relationship Management
, vol.1
, Issue.1
, pp. 22-28
-
-
Ennew, C.T.1
Binks, M.R.2
-
30
-
-
3042895389
-
The effect of interactive marketing on commercial customer satisfaction in international financial markets
-
File, K.M., Mack, J.L. and Prince, R. (1995), “The effect of interactive marketing on commercial customer satisfaction in international financial markets”, Journal of Business and Industrial Marketing, Vol. 10 No. 2, pp. 69-75.
-
(1995)
Journal of Business and Industrial Marketing
, vol.10
, Issue.2
, pp. 69-75
-
-
File, K.M.1
Mack, J.L.2
Prince, R.3
-
32
-
-
84950440078
-
Quo vadis, marketing? Toward a relationship marketing paradigm
-
Gronroos, C. (1994), “Quo vadis, marketing? Toward a relationship marketing paradigm”, Journal of Marketing Management, Vol. 10 No. 5, pp. 347-60.
-
(1994)
Journal of Marketing Management
, vol.10
, Issue.5
, pp. 347-360
-
-
Gronroos, C.1
-
33
-
-
0036027207
-
Marketing in antitrust: contributions and challenges
-
Gundlach, G.T. and Phillips, J.M. (2002), “Marketing in antitrust: contributions and challenges”, Journal of Public Policy and Marketing, Vol. 21 No. 2, pp. 250-3.
-
(2002)
Journal of Public Policy and Marketing
, vol.21
, Issue.2
, pp. 250-253
-
-
Gundlach, G.T.1
Phillips, J.M.2
-
34
-
-
0002567306
-
Financial intermediation: delegated monitoring and long-term relationships
-
Haubrich, J. (1989), “Financial intermediation: delegated monitoring and long-term relationships”, Journal of Banking and Finance, Vol. 13, pp. 9-20.
-
(1989)
Journal of Banking and Finance
, vol.13
, pp. 9-20
-
-
Haubrich, J.1
-
35
-
-
0042425804
-
Making Britain more competitive: a critique of regulation and competition policy
-
Helm, D. (2001), “Making Britain more competitive: a critique of regulation and competition policy”, Scottish Journal of Political Economy, Vol. 48 No. 5, pp. 471-87.
-
(2001)
Scottish Journal of Political Economy
, vol.48
, Issue.5
, pp. 471-487
-
-
Helm, D.1
-
38
-
-
0442313211
-
Tobacco promotion restrictions. An international regulatory impasse?
-
Hoek, J. and Sparks, R. (2000), “Tobacco promotion restrictions. An international regulatory impasse?”, International Marketing Review, Vol. 17 No. 3, pp. 216-30.
-
(2000)
International Marketing Review
, vol.17
, Issue.3
, pp. 216-230
-
-
Hoek, J.1
Sparks, R.2
-
39
-
-
0035608597
-
Competition as an evolutionary process and antitrust policy
-
Hunt, W.S.D. and Arnett, D.B. (2001), “Competition as an evolutionary process and antitrust policy”, Journal of Public Policy and Marketing, Vol. 20 No. 1, pp. 15-26.
-
(2001)
Journal of Public Policy and Marketing
, vol.20
, Issue.1
, pp. 15-26
-
-
Hunt, W.S.D.1
Arnett, D.B.2
-
40
-
-
0346265249
-
Marketing planning and the policy environment in the European Union
-
LeClair, D.T. (2000), “Marketing planning and the policy environment in the European Union”, International Marketing Review, Vol. 17 No. 3, pp. 193-215.
-
(2000)
International Marketing Review
, vol.17
, Issue.3
, pp. 193-215
-
-
LeClair, D.T.1
-
41
-
-
0031487232
-
Federal sentencing guidelines for organizations: legal, ethical and public policy issues for international marketing
-
LeClair, D.T., Ferrell, O.C. and Ferrell, L. (1997), “Federal sentencing guidelines for organizations: legal, ethical and public policy issues for international marketing”, Journal of Public Policy and Marketing, Vol. 16 No. 1, pp. 26-37.
-
(1997)
Journal of Public Policy and Marketing
, vol.16
, Issue.1
, pp. 26-37
-
-
LeClair, D.T.1
Ferrell, O.C.2
Ferrell, L.3
-
42
-
-
0035429891
-
Do lending relationships matter? Evidence from bank survey data in Germany
-
Lehmann, E. and Neuberger, D. (2001), “Do lending relationships matter? Evidence from bank survey data in Germany”, Journal of Economic Behaviour and Organization, Vol. 45, pp. 339-59.
-
(2001)
Journal of Economic Behaviour and Organization
, vol.45
, pp. 339-359
-
-
Lehmann, E.1
Neuberger, D.2
-
43
-
-
0037397782
-
A content analysis of outcomes and responsibilities for consumer complaints to third party organizations
-
McAlister, D.T. and Erffmeyer, R.C. (2003), “A content analysis of outcomes and responsibilities for consumer complaints to third party organizations”, Journal of Business Research, Vol. 56, pp. 341-51.
-
(2003)
Journal of Business Research
, vol.56
, pp. 341-351
-
-
McAlister, D.T.1
Erffmeyer, R.C.2
-
44
-
-
84986050160
-
The management of corporate banking relationships
-
Moriarty, R.T., Kimball, R.C. and Gay, J.H. (1983), “The management of corporate banking relationships”, Sloan Management Review, Vol. 24 No. 3, pp. 3-15.
-
(1983)
Sloan Management Review
, vol.24
, Issue.3
, pp. 3-15
-
-
Moriarty, R.T.1
Kimball, R.C.2
Gay, J.H.3
-
45
-
-
0002469913
-
Relationship marketing and commercial banking: a critical analysis
-
Perrien, J., Filiatrault, P. and Ricard, L. (1992), “Relationship marketing and commercial banking: a critical analysis”, International Journal of Bank Marketing, Vol. 10 No. 7, pp. 25-9.
-
(1992)
International Journal of Bank Marketing
, vol.10
, Issue.7
, pp. 25-29
-
-
Perrien, J.1
Filiatrault, P.2
Ricard, L.3
-
46
-
-
84862244566
-
The effect of credit market competition on lending relationships
-
Petersen, M.A. and Rajan, R.G. (1994a), “The effect of credit market competition on lending relationships”, Quarterly Journal of Economics, Vol. 100 No. 2, pp. 407-43.
-
(1994)
Quarterly Journal of Economics
, vol.100
, Issue.2
, pp. 407-443
-
-
Petersen, M.A.1
Rajan, R.G.2
-
47
-
-
84993914974
-
The benefits of lending relationships: evidence from small business data
-
Petersen, M.A. and Rajan, R.G. (1994b), “The benefits of lending relationships: evidence from small business data”, Journal of Finance, Vol. 49 No. 1, pp. 3-37.
-
(1994)
Journal of Finance
, vol.49
, Issue.1
, pp. 3-37
-
-
Petersen, M.A.1
Rajan, R.G.2
-
48
-
-
84977702514
-
Insiders and outsiders: the choice between informed and arms length debt
-
Rajan, R.G. (1992), “Insiders and outsiders: the choice between informed and arms length debt”, Journal of Finance, Vol. 47 No. 4, pp. 1367-400.
-
(1992)
Journal of Finance
, vol.47
, Issue.4
, pp. 1367-1400
-
-
Rajan, R.G.1
-
49
-
-
0025486182
-
Zero defections: quality comes to services
-
Reichheld, F.F. and Sasser, W.E. (1990), “Zero defections: quality comes to services”, Harvard Business Review, Vol. 68 No. 55, pp. 105-12.
-
(1990)
Harvard Business Review
, vol.68
, Issue.55
, pp. 105-112
-
-
Reichheld, F.F.1
Sasser, W.E.2
-
50
-
-
84986066983
-
Marketing derivatives: a question of trust
-
Sheedy, E. (1997), “Marketing derivatives: a question of trust”, International Journal of Bank Marketing, Vol. 15 No. 1, pp. 22-31.
-
(1997)
International Journal of Bank Marketing
, vol.15
, Issue.1
, pp. 22-31
-
-
Sheedy, E.1
-
51
-
-
0346283222
-
Balancing acts: an analysis of food and drug administration letters about direct-to-customer advertising violations
-
Sheehan, K.B. (2003), “Balancing acts: an analysis of food and drug administration letters about direct-to-customer advertising violations”, Journal of Public Policy and Marketing, Vol. 22 No. 2, pp. 159-69.
-
(2003)
Journal of Public Policy and Marketing
, vol.22
, Issue.2
, pp. 159-169
-
-
Sheehan, K.B.1
-
52
-
-
84986145945
-
Credit rationing in markets with imperfect information
-
Stiglitz, J.E. and Weiss, A. (1981), “Credit rationing in markets with imperfect information”, American Economic Review, Vol. 71 No. 3, pp. 393-410.
-
(1981)
American Economic Review
, vol.71
, Issue.3
, pp. 393-410
-
-
Stiglitz, J.E.1
Weiss, A.2
-
53
-
-
84950863272
-
Marketing bank services to corporate clients
-
Turnbull, P.W. and Demades, M. (1995), “Marketing bank services to corporate clients”, Journal of Marketing Management, Vol. 11, pp. 187-205.
-
(1995)
Journal of Marketing Management
, vol.11
, pp. 187-205
-
-
Turnbull, P.W.1
Demades, M.2
-
54
-
-
0034054048
-
Fifty years of UK competition policy
-
Utton, M. (2000), “Fifty years of UK competition policy”, Review of Industrial Organization, Vol. 16, pp. 267-85.
-
(2000)
Review of Industrial Organization
, vol.16
, pp. 267-285
-
-
Utton, M.1
-
55
-
-
0033438937
-
Marketing's contribution to society
-
Special Issue
-
Wilkie, W.L. and Moore, E.S. (1999), “Marketing's contribution to society”, Journal of Marketing, Vol. 63, Special Issue, pp. 198-218.
-
(1999)
Journal of Marketing
, vol.63
, pp. 198-218
-
-
Wilkie, W.L.1
Moore, E.S.2
-
56
-
-
0000461746
-
Does bank relationship have an economic value? The effect of main bank failure on client firms
-
Yamori, N. and Murikami, A. (1999), “Does bank relationship have an economic value? The effect of main bank failure on client firms”, Economics Letters, Vol. 65, pp. 115-20.
-
(1999)
Economics Letters
, vol.65
, pp. 115-120
-
-
Yamori, N.1
Murikami, A.2
|