Public services co-production: Exploring the role of citizen orientation

International Journal of Quality and Service Sciences

Volumn 1, Issue 3, 2009, Pages 334-343

  Cassia, Fabio ^a   Magno, Francesca ^a  

^a UNIVERSITY OF BERGAMO   (Italy)

Author keywords

Citizen participation; Citizenship; Customer services quality; Italy; Public sector organizations

Indexed keywords

EID: 84986085490     PISSN: 1756669X     EISSN: 17566703     Source Type: Journal    
DOI: 10.1108/17566690911004249     Document Type: Article

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