The dilemma of the unsatisfied customer in a market model of public administration

Public Administration Review

Volumn 65, Issue 1, 2005, Pages 76-84

  Kelly, Janet M ^a  

^a CLEVELAND STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 12344294417     PISSN: 00333352     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1540-6210.2005.00432.x     Document Type: Review

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