-
1
-
-
20444405530
-
The antecedents and consequences of customer satisfaction for firms
-
E.W.Anderson,, and M.W.Sullivan, The antecedents and consequences of customer satisfaction for firms. Marketing Science, 12, 2 (1993), 125–143.
-
(1993)
Marketing Science
, vol.12
, Issue.2
, pp. 125-143
-
-
Anderson, E.W.1
Sullivan, M.W.2
-
2
-
-
84865792306
-
Learning from the crowd: Regression discontinuity estimates of the effects of an online review database
-
M.Anderson,, and J.Magruder, Learning from the crowd: Regression discontinuity estimates of the effects of an online review database. Economic Journal, 122, 563 (2012), 957–989.
-
(2012)
Economic Journal
, vol.122
, Issue.563
, pp. 957-989
-
-
Anderson, M.1
Magruder, J.2
-
4
-
-
84945186708
-
Relationships among minimum requirements, facebook likes, and Groupon deal outcomes
-
X.Bai, ; J.R.Marsden, ; T.William. J.Ross,.; and G.Wang, Relationships among minimum requirements, facebook likes, and Groupon deal outcomes. ACM Transactions on Management Information Systems, 6, 3 (2015), 1–28.
-
(2015)
ACM Transactions on Management Information Systems
, vol.6
, Issue.3
, pp. 1-28
-
-
Bai, X.1
Marsden, J.R.2
William, T.3
Ross, J.4
Wang, G.5
-
5
-
-
84858054026
-
Daily deals: Prediction, social diffusion, and reputational ramifications
-
New York: ACM, 2012
-
J.W.Byers, ; M.Mitzenmacher, ; and G.Zervas, Daily deals: Prediction, social diffusion, and reputational ramifications. Proceedings of the Fifth ACM International Conference on Web Search and Data Mining (WSDM’12) (2012), 543–552. New York: ACM, 2012.
-
(2012)
Proceedings of the Fifth ACM International Conference on Web Search and Data Mining (WSDM’12)
, pp. 543-552
-
-
Byers, J.W.1
Mitzenmacher, M.2
Zervas, G.3
-
6
-
-
84863520736
-
The Groupon effect on Yelp ratings: A root cause analysis
-
New York: ACM, 2012
-
J.W.Byers, ; M.Mitzenmacher, ; and G.Zervas, The Groupon effect on Yelp ratings: A root cause analysis. Proceedings of the Thirteenth ACM Conference on Electronic Commerce, 2012, pp. 248–265. New York: ACM, 2012
-
(2012)
Proceedings of the Thirteenth ACM Conference on Electronic Commerce
, pp. 248-265
-
-
Byers, J.W.1
Mitzenmacher, M.2
Zervas, G.3
-
7
-
-
38849182246
-
Some practical guidance for the implementation of propensity score matching
-
M.Caliendo,, and S.Kopeinig, Some practical guidance for the implementation of propensity score matching. Journal of Economic Surveys, 22, 1 (2008), 31–72.
-
(2008)
Journal of Economic Surveys
, vol.22
, Issue.1
, pp. 31-72
-
-
Caliendo, M.1
Kopeinig, S.2
-
8
-
-
33748566804
-
The effect of word of mouth on sales: Online book reviews
-
J.A.Chevalier,, and D.Mayzlin, The effect of word of mouth on sales: Online book reviews. Journal of Marketing Research, 43, 3 (2006), 345–354.
-
(2006)
Journal of Marketing Research
, vol.43
, Issue.3
, pp. 345-354
-
-
Chevalier, J.A.1
Mayzlin, D.2
-
9
-
-
84962884989
-
The effect of the dispersion of review ratings on evaluations of hedonic versus utilitarian products
-
W.Chu, ; M.Roh, ; and K.Park, The effect of the dispersion of review ratings on evaluations of hedonic versus utilitarian products. International Journal of Electronic Commerce, 19, 2 (2015), 95–125.
-
(2015)
International Journal of Electronic Commerce
, vol.19
, Issue.2
, pp. 95-125
-
-
Chu, W.1
Roh, M.2
Park, K.3
-
10
-
-
33750360897
-
When online reviews meet hyperdifferentiation: A study of the craft beer industry
-
E.K.Clemons, ; G.G.Gao, ; and L.M.Hitt, When online reviews meet hyperdifferentiation: A study of the craft beer industry. Journal of Management Information Systems, 23, 2 (2006), 149–171.
-
(2006)
Journal of Management Information Systems
, vol.23
, Issue.2
, pp. 149-171
-
-
Clemons, E.K.1
Gao, G.G.2
Hitt, L.M.3
-
11
-
-
84866726897
-
The effect of online consumer reviews on new product sales
-
G.Cui, ; H.-K.Lui, ; and X.Guo, The effect of online consumer reviews on new product sales. International Journal of Electronic Commerce, 17, 1 (2012), 39–58.
-
(2012)
International Journal of Electronic Commerce
, vol.17
, Issue.1
, pp. 39-58
-
-
Cui, G.1
Lui, H.-K.2
Guo, X.3
-
12
-
-
0001590965
-
Promotion has a negative effect on brand evaluations: Or does it? Additional disconfirming evidence
-
S.Davis, ; J.J.Inman, ; and L.McAslister, Promotion has a negative effect on brand evaluations: Or does it? Additional disconfirming evidence. Journal of Marketing Research, 29, 1 (1992), 143–148.
-
(1992)
Journal of Marketing Research
, vol.29
, Issue.1
, pp. 143-148
-
-
Davis, S.1
Inman, J.J.2
McAslister, L.3
-
13
-
-
77958124575
-
Are consumers more likely to contribute online reviews for hit or niche products?
-
C.Dellarocas, ; G.Gao, ; and R.Narayan, Are consumers more likely to contribute online reviews for hit or niche products? Journal of Management Information Systems, 27, 2 (2010), 127–158.
-
(2010)
Journal of Management Information Systems
, vol.27
, Issue.2
, pp. 127-158
-
-
Dellarocas, C.1
Gao, G.2
Narayan, R.3
-
14
-
-
33747857661
-
The effect of sales promotion on post-promotion brand preference: A meta-analysis
-
D.DelVecchio, ; D.H.Henard, ; and T.H.Freling, The effect of sales promotion on post-promotion brand preference: A meta-analysis. Journal of Retailing, 82, 3 (2006), 203–213.
-
(2006)
Journal of Retailing
, vol.82
, Issue.3
, pp. 203-213
-
-
DelVecchio, D.1
Henard, D.H.2
Freling, T.H.3
-
15
-
-
0037508627
-
The marketing role of IPOs: Evidence from Internet stocks
-
E.Demers,, and K.Lewellen, The marketing role of IPOs: Evidence from Internet stocks. Journal of Financial Economics, 68, 3 (2003), 413–437.
-
(2003)
Journal of Financial Economics
, vol.68
, Issue.3
, pp. 413-437
-
-
Demers, E.1
Lewellen, K.2
-
17
-
-
0002678948
-
Impact of deals and deal retraction on brand switching
-
J.A.Dodson, ; A.M.Tybout, ; and B.Sternthal, Impact of deals and deal retraction on brand switching. Journal of Marketing Research, 15, 1 (1978), 72–81.
-
(1978)
Journal of Marketing Research
, vol.15
, Issue.1
, pp. 72-81
-
-
Dodson, J.A.1
Tybout, A.M.2
Sternthal, B.3
-
18
-
-
84891075752
-
Marketing supply chain using B2B buy-side e-commerce systems: Does adoption impact financial performance?
-
J.Efendi, ; M.Kinney, ; K.Smith, ; and M.Smith, Marketing supply chain using B2B buy-side e-commerce systems: Does adoption impact financial performance? Academy of Marketing Studies Journal, 17, 2 (2013), 57–84.
-
(2013)
Academy of Marketing Studies Journal
, vol.17
, Issue.2
, pp. 57-84
-
-
Efendi, J.1
Kinney, M.2
Smith, K.3
Smith, M.4
-
19
-
-
33947729556
-
Evaluating the foreign ownership wage premium using a difference-in-differences matching approach
-
S.Girma,, and H.Görg, Evaluating the foreign ownership wage premium using a difference-in-differences matching approach. Journal of International Economics, 72, 1 (2007), 97–112.
-
(2007)
Journal of International Economics
, vol.72
, Issue.1
, pp. 97-112
-
-
Girma, S.1
Görg, H.2
-
20
-
-
84861665979
-
Sequential and temporal dynamics of online opinion
-
D.Godes,, and J.C.Silva, Sequential and temporal dynamics of online opinion. Marketing Science, 31, 3 (2012), 448–473.
-
(2012)
Marketing Science
, vol.31
, Issue.3
, pp. 448-473
-
-
Godes, D.1
Silva, J.C.2
-
21
-
-
84877663273
-
Social media brand community and consumer behavior: Quantifying the relative impact of user-and marketer-generated content
-
K.-Y.Goh,, C.-S.Heng,, and Z.Lin, Social media brand community and consumer behavior: Quantifying the relative impact of user-and marketer-generated content. Information Systems Research, 24, 1 (2013), 88–107.
-
(2013)
Information Systems Research
, vol.24
, Issue.1
, pp. 88-107
-
-
Goh, K.-Y.1
Heng, C.-S.2
Lin, Z.3
-
22
-
-
0346856929
-
Characterizing selection bias using experimental data
-
J.Heckman, ; H.Ichimura, ; J.Smith, ; and P.Todd, Characterizing selection bias using experimental data. Econometrica, 66, 5 (1998), 1017–1098.
-
(1998)
Econometrica
, vol.66
, Issue.5
, pp. 1017-1098
-
-
Heckman, J.1
Ichimura, H.2
Smith, J.3
Todd, P.4
-
23
-
-
84899470905
-
Will the global village fracture into tribes? Recommender systems and their effects on consumer fragmentation
-
K.Hosanagar, ; D.Fleder, ; D.Lee, ; and A.Buja, Will the global village fracture into tribes? Recommender systems and their effects on consumer fragmentation. Management Science, 60, 4 (2014), 805–823.
-
(2014)
Management Science
, vol.60
, Issue.4
, pp. 805-823
-
-
Hosanagar, K.1
Fleder, D.2
Lee, D.3
Buja, A.4
-
24
-
-
84944320348
-
Trying before buying: The moderating role of online reviews in trial attitude formation toward mobile applications
-
G.-H.Huang,, and N.Korfiatis, Trying before buying: The moderating role of online reviews in trial attitude formation toward mobile applications. International Journal of Electronic Commerce, 19, 4 (2015), 77–111.
-
(2015)
International Journal of Electronic Commerce
, vol.19
, Issue.4
, pp. 77-111
-
-
Huang, G.-H.1
Korfiatis, N.2
-
25
-
-
84894738598
-
Comprehension and assessment of product reviews: A review-product congruity proposition
-
L.Huang, ; C.-H.Tan, ; W.Ke, ; and K.-K.Wei, Comprehension and assessment of product reviews: A review-product congruity proposition. Journal of Management Information Systems, 30, 3 (2013), 311–343.
-
(2013)
Journal of Management Information Systems
, vol.30
, Issue.3
, pp. 311-343
-
-
Huang, L.1
Tan, C.-H.2
Ke, W.3
Wei, K.-K.4
-
26
-
-
84860586454
-
Wal-Mart’s impact on supplier profits
-
Q.Huang, ; V.R.Nijs, ; K.Hansen, ; and E.T.Anderson, Wal-Mart’s impact on supplier profits. Journal of Marketing Research, 49, 2 (2012), 131–143.
-
(2012)
Journal of Marketing Research
, vol.49
, Issue.2
, pp. 131-143
-
-
Huang, Q.1
Nijs, V.R.2
Hansen, K.3
Anderson, E.T.4
-
27
-
-
84856187945
-
Causal inference without balance checking: Coarsened exact matching
-
S.M.Iacus, ; G.King, ; and G.Porro, Causal inference without balance checking: Coarsened exact matching. Political Analysis, 20, 1 (2012), 1–24.
-
(2012)
Political Analysis
, vol.20
, Issue.1
, pp. 1-24
-
-
Iacus, S.M.1
King, G.2
Porro, G.3
-
28
-
-
84898636959
-
Credibility of anonymous online product reviews: A language expectancy perspective
-
M.L.Jensen, ; J.M.Averbeck, ; Z.Zhang, ; and K.B.Wright, Credibility of anonymous online product reviews: A language expectancy perspective. Journal of Management Information Systems, 30, 1 (2013), 293–324.
-
(2013)
Journal of Management Information Systems
, vol.30
, Issue.1
, pp. 293-324
-
-
Jensen, M.L.1
Averbeck, J.M.2
Zhang, Z.3
Wright, K.B.4
-
29
-
-
84900037518
-
Informational and normative social influence in group-buying: Evidence from self-reported and EEG data
-
K.K.Kuan, ; Y.Zhong, ; and P.Y.Chau, Informational and normative social influence in group-buying: Evidence from self-reported and EEG data. Journal of Management Information Systems, 30, 4 (2014), 151–178.
-
(2014)
Journal of Management Information Systems
, vol.30
, Issue.4
, pp. 151-178
-
-
Kuan, K.K.1
Zhong, Y.2
Chau, P.Y.3
-
30
-
-
84866645191
-
Shifting selves and product reviews: How the effects of product reviews vary depending on the self-views and self-regulatory goals of consumers
-
O.Kwon,, and Y.Sung, Shifting selves and product reviews: How the effects of product reviews vary depending on the self-views and self-regulatory goals of consumers. International Journal of Electronic Commerce, 17, 1 (2012), 59–82.
-
(2012)
International Journal of Electronic Commerce
, vol.17
, Issue.1
, pp. 59-82
-
-
Kwon, O.1
Sung, Y.2
-
31
-
-
60649109138
-
Self-selection and information role of online product reviews
-
X.Li,, and L.M.Hitt, Self-selection and information role of online product reviews. Information Systems Research, 19, 4 (2008), 456–474.
-
(2008)
Information Systems Research
, vol.19
, Issue.4
, pp. 456-474
-
-
Li, X.1
Hitt, L.M.2
-
32
-
-
79955571965
-
Product reviews and competition in markets for repeat purchase products
-
X.Li, ; L.M.Hitt, ; and J.Zhang, Product reviews and competition in markets for repeat purchase products. Journal of Management Information Systems, 27, 4 (2011), 9–42.
-
(2011)
Journal of Management Information Systems
, vol.27
, Issue.4
, pp. 9-42
-
-
Li, X.1
Hitt, L.M.2
Zhang, J.3
-
33
-
-
84960345994
-
What in consumer reviews affects the sales of mobile apps: A multifacet sentiment analysis approach
-
T.-P.Liang, ; X.Li, ; C.-T.Yang, ; and M.Wang, What in consumer reviews affects the sales of mobile apps: A multifacet sentiment analysis approach. International Journal of Electronic Commerce, 20, 2 (2015), 236–260.
-
(2015)
International Journal of Electronic Commerce
, vol.20
, Issue.2
, pp. 236-260
-
-
Liang, T.-P.1
Li, X.2
Yang, C.-T.3
Wang, M.4
-
35
-
-
84894792853
-
Impact of prior reviews on the subsequent review process in reputation systems
-
X.Ma, ; L.Khansa, ; Y.Deng, ; and S.S.Kim, Impact of prior reviews on the subsequent review process in reputation systems. Journal of Management Information Systems, 30, 3 (2013), 279–310.
-
(2013)
Journal of Management Information Systems
, vol.30
, Issue.3
, pp. 279-310
-
-
Ma, X.1
Khansa, L.2
Deng, Y.3
Kim, S.S.4
-
36
-
-
0031488108
-
The long-term impact of promotion and advertising on consumer brand choice
-
C.F.Mela, ; S.Gupta, ; and D.R.Lehmann, The long-term impact of promotion and advertising on consumer brand choice. Journal of Marketing Research, 34, 2 (1997), 248–261.
-
(1997)
Journal of Marketing Research
, vol.34
, Issue.2
, pp. 248-261
-
-
Mela, C.F.1
Gupta, S.2
Lehmann, D.R.3
-
37
-
-
84861682753
-
Online product opinions: Incidence, evaluation, and evolution
-
W.W.Moe,, and D.A.Schweidel, Online product opinions: Incidence, evaluation, and evolution. Marketing Science, 31, 3 (2012), 372–386.
-
(2012)
Marketing Science
, vol.31
, Issue.3
, pp. 372-386
-
-
Moe, W.W.1
Schweidel, D.A.2
-
38
-
-
84881262309
-
Social influence bias: A randomized experiment
-
L.Muchnik, ; S.Aral, ; and S.J.Taylor, Social influence bias: A randomized experiment. Science, 341, 6146 (2013), 647–651.
-
(2013)
Science
, vol.341
, Issue.6146
, pp. 647-651
-
-
Muchnik, L.1
Aral, S.2
Taylor, S.J.3
-
39
-
-
0001718588
-
An alternative explanation for lower repeat rates after promotion purchases
-
S.A.Neslin,, and R.W.Shoemaker, An alternative explanation for lower repeat rates after promotion purchases. Journal of Marketing Research, 26, 2 (1989), 205–213.
-
(1989)
Journal of Marketing Research
, vol.26
, Issue.2
, pp. 205-213
-
-
Neslin, S.A.1
Shoemaker, R.W.2
-
41
-
-
84877685551
-
The effect of customers’ social media participation on customer visit frequency and profitability: An empirical investigation
-
R.Rishika, ; A.Kumar, ; R.Janakiraman, ; and R.Bezawada, The effect of customers’ social media participation on customer visit frequency and profitability: An empirical investigation. Information Systems Research, 24, 1 (2013), 108–127.
-
(2013)
Information Systems Research
, vol.24
, Issue.1
, pp. 108-127
-
-
Rishika, R.1
Kumar, A.2
Janakiraman, R.3
Bezawada, R.4
-
42
-
-
77951622706
-
The central role of the propensity score in observational studies for causal effects
-
P.R.Rosenbaum,, and D.B.Rubin, The central role of the propensity score in observational studies for causal effects. Biometrika, 70, 1 (1983), 41–55.
-
(1983)
Biometrika
, vol.70
, Issue.1
, pp. 41-55
-
-
Rosenbaum, P.R.1
Rubin, D.B.2
-
44
-
-
26044446205
-
Promotion effect on endogenous consumption
-
B.Sun, Promotion effect on endogenous consumption. Marketing Science, 24, 3 (2005), 430–443.
-
(2005)
Marketing Science
, vol.24
, Issue.3
, pp. 430-443
-
-
Sun, B.1
-
45
-
-
84993986407
-
Socially nudged: A quasi-experimental study of friends’ social influence in online product ratings
-
forthcoming
-
A.Wang, ; M.Zhang, ; and I.-H.Hann, Socially nudged: A quasi-experimental study of friends’ social influence in online product ratings. Information Systems Research, forthcoming.
-
Information Systems Research
-
-
Wang, A.1
Zhang, M.2
Hann, I.-H.3
-
46
-
-
0002667763
-
Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence
-
V.A.Zeithaml, Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52, 3 (1988), 2–22.
-
(1988)
Journal of Marketing
, vol.52
, Issue.3
, pp. 2-22
-
-
Zeithaml, V.A.1
-
47
-
-
77949527085
-
Impact of online consumer reviews on sales: The moderating role of product and consumer characteristics
-
F.Zhu,, and X.Zhang, Impact of online consumer reviews on sales: The moderating role of product and consumer characteristics. Journal of Marketing, 74, 2 (2010), 133–148.
-
(2010)
Journal of Marketing
, vol.74
, Issue.2
, pp. 133-148
-
-
Zhu, F.1
Zhang, X.2
|