The groupon effect on yelp ratings: A root cause analysis

Proceedings of the ACM Conference on Electronic Commerce

Volumn , Issue , 2012, Pages 248-265

  Byers, John W ^a   Mitzenmacher, Michael ^b   Zervas, Georgios ^c  

^a BOSTON UNIVERSITY   (United States)

^b HARVARD UNIVERSITY   (United States)

^c Yale University   (United States)

Author keywords

groupon; merchant; regression; reputation; review; yelp

Indexed keywords

GROUPON; MERCHANT; REGRESSION; REPUTATION; YELP;

CUSTOMER SATISFACTION; ELECTRONIC COMMERCE; REVIEWS; SALES; SPHERES;

CONSUMER BEHAVIOR;

EID: 84863520736     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2229012.2229034     Document Type: Conference Paper

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