Supplier relationship management capability: a qualification and extension

Industrial Marketing Management

Volumn 57, Issue , 2016, Pages 185-200

  Forkmann, Sebastian ^a   Henneberg, Stephan C ^a   Naudé, Peter ^b,c   Mitrega, Maciej ^d  

^a QUEEN MARY UNIVERSITY OF LONDON   (United Kingdom)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

^c UNIVERSITY OF SYDNEY   (Australia)

^d UNIVERSITY OF ECONOMICS IN KATOWICE   (Poland)

Author keywords

Dynamic capabilities; Supplier relationship development; Supplier relationship ending; Supplier relationship initiation; Supplier relationship management capability; Supply base performance improvement

Indexed keywords

EID: 84959525291     PISSN: 00198501     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.indmarman.2016.02.003     Document Type: Article

References (145)

1. Adebanjo, D., Ojadi, F., Laosirihongthong, T., Tickle, M., A case study of supplier selection in developing economies: A perspective on institutional theory and corporate social responsibility. Supply Chain Management: An International Journal 18:5 (2013), 553–566.
2. Alajoutsijärvi, K., Möller, K., Tähtinen, J., Beautiful exit: How to leave your business partner. European Journal of Marketing 43:11/12 (1998), 1270–1289.
3. Anderson, E., Jap, S.D., The dark side of close relationships. MIT Sloan Management Review 46:3 (2005), 74–82.
4. Armstrong, J.S., Overton, T.S., Estimating nonresponse bias in mail surveys. Journal of Marketing Research 14 (1977), 396–402.
5. Augier, M., Teece, D.J., Dynamic capabilities and the role of managers in business strategy and economic performance. Organization Science 20:2 (2009), 410–421.
6. Avittathur, B., Swamidass, P., Matching plant flexibility and supplier flexibility: Lessons from small suppliers of U.S. manufacturing plants in India. Journal of Operations Management 25 (2007), 717–735.
7. Barney, J., Firm resources and sustained competitive advantage. Journal of Management 17:1 (1991), 99–120.
8. Becker, J.-M., Klein, K., Wetzels, M., Hierarchical latent variable models in PLS-SEM: Guidelines for using reflective-formative type models. Long Range Planning 45 (2012), 359–394.
9. Blois, K., B2B ‘Relationships’: A social construction of reality? A study of Marks and Spencer and one of its major suppliers. Marketing Theory 3:1 (2003), 79–95.
10. Braunscheidel, M.J., Suresh, N.C., The organizational antecedents of a firm's supply chain agility for risk mitigation and response. Journal of Operations Management 27 (2009), 119–140.
11. Brown, J.R., Dev, C.S., Lee, D.-J., Managing marketing channel opportunism: The efficacy of alternative governance mechanisms. Journal of Marketing 64:2 (2000), 51–65.
12. Businessweek, Bloomberg, Samsung, Apple, and Their Very Awkward Chip Relationship. 2013 ( http://www.businessweek.com/articles/2013-03-29/samsung-apple-and-their-very-awkward-chip-relationship, accessed 06/2013).
13. Capaldo, A., Network structure and innovation: The leveraging of a dual network as a distinctive relational capability. Strategic Management Journal 28:6 (2007), 585–608.
14. Carr, A.S., Kaynak, H., Communication methods, information sharing, supplier development and performance: An empirical study of their relationships. International Journal of Operations & Production Management 27:4 (2007), 346–370.
15. Carr, A.S., Pearson, J.N., Strategically managed buyer–supplier relationships and performance outcomes. Journal of Operations Management 17 (1999), 497–519.
16. Chang, S.-J., van Witteloostuijn, A., Eden, L., From the editors: common method variance in international business research. Journal of International Business Studies 41:2 (2010), 178–184.
17. Chen, I.J., Paulraj, A., Towards a theory of supply chain management: The constructs and measurements. Journal of Operations Management 22 (2004), 119–150.
18. Chiang, C.-Y., Kocabasoglu-Hillmer, C., Suresh, N., An empirical investigation of the impact of strategic sourcing and flexibility on firm's supply chain agility. International Journal of Operations & Production Management 32:1 (2012), 49–78.
19. Chin, W.W., Marcolin, B.L., Newsted, P.R., A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study. Information Systems Research 14 (2003), 189–217.
20. Choi, T.Y., Krause, D.R., The supply base and its complexity: Implications for transaction costs, risks, responsiveness, and innovation. Journal of Operations Management 24 (2006), 637–652.
21. Christopher, M., The agile supply chain: Competing in volatile markets. Industrial Marketing Management 29:1 (2000), 37–44.
22. Christopher, M., Holweg, M., ‘Supply Chain 2.0’: Managing supply chains in the era of turbulence. International Journal of Physical Distribution & Logistics Management 41:1 (2011), 63–82.
23. Cousins, P.D., Handfield, R.B., Lawson, B., Petersen, K.J., Creating supply chain relational capital: The impact of formal and informal socialization processes. Journal of Operations Management 24 (2006), 851–863.
24. Croxton, K.L., García-Dastugue, S.J., Lambert, D.M., Rogers, D.S., The supply chain management processes. The International Journal of Logistics Management 12:2 (2001), 13–36.
25. Danese, P., Romano, P., Supply chain integration and efficiency performance: A study on the interactions between customer and supplier integration. Supply Chain Management: An International Journal 16:4 (2011), 220–230.
26. Diamantopoulos, A., Winklhofer, H.M., Index construction with formative indicators: An alternative to scale development. Journal of Marketing Research 38:2 (2001), 269–277.
27. Diamantopoulos, A., Riefler, P., Roth, K.P., Advancing formative measurement models. Journal of Business Research 61:12 (2008), 1203–1218.
28. Doz, Y., Kosonen, M., The dynamics of strategic agility: Nokia's rollercoaster experience. California Management Review 50:3 (2008), 95–118.
29. Dries, L., Gorton, M., Urutyan, V., White, J., Supply chain relationships, supplier support programmes and stimulating investment: Evidence from the Armenian dairy sector. Supply Chain Management: An International Journal 19:1 (2014), 98–107.
30. Drnevich, P.L., Kriauciunas, A.P., Clarifying the conditions and limits of the contributions of ordinary and dynamic capabilities to relative firm performance. Strategic Management Journal 32:3 (2011), 254–279.
31. Duclos, L.K., Vokurka, R.J., Lummus, R.R., A conceptual model of supply chain flexibility. Industrial Management & Data System 103:6 (2003), 446–456.
32. Dwyer, F.R., Schurr, P.H., Oh, S., Developing buyer–seller relationships. Journal of Marketing 51:2 (1987), 11–27.
33. Dyer, J.H., How Chrysler created an American Keiretsu. Harvard Business Review 74:4 (1996), 42–56.
34. Dyer, J.H., Hatch, N.W., Relation-specific capabilities and barriers to knowledge transfers: Creating advantage through network relationships. Strategic Management Journal 27 (2006), 701–719.
35. Dyer, J.H., Singh, H., The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review 23:4 (1998), 660–679.
36. Eisenhardt, K.M., Martin, J.A., Dynamic capabilities: What are they?. Strategic Management Journal 21 (2000), 1105–1121.
37. Eisenhardt, K.M., Schoonhoven, C.B., Resource-based view of strategic alliance formation: Strategic and social effects in entrepreneurial firms. Organization Science 7:2 (1996), 136–150.
38. Eisenhardt, K.M., Furr, N.R., Bingham, C.B., Microfoundations of performance: Balancing efficiency and flexibility in dynamic environments. Organization Science 21:6 (2010), 1263–1273.
39. Fornell, C., Larcker, D.F., Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 18:1 (1981), 39–50.
40. Friedl, G., Wagner, S.M., Supplier development or supplier switching?. International Journal of Production Research 50:11 (2012), 3066–3079.
41. Fynes, B., de Búrca, S., Marshall, D., Environmental uncertainty, supply chain relationship quality and performance. Journal of Purchasing and Supply Chain Management 10 (2004), 179–190.
42. Gadde, L.-E., Snehota, I., Making the most of supplier relationships. Industrial Marketing Management 29 (2000), 305–316.
43. Gedeon, I.-A., Fearne, A., Poole, N., The role of inter-personal relationships in the dissolution of business relationships. Journal of Business & Industrial Marketing 24:3/4 (2009), 218–226.
44. Gosling, J., Purvis, L., Naim, M.M., Supply chain flexibility as a determinant of supplier selection. International Journal of Production Economics 128 (2010), 11–21.
45. Grant, R.M. (1991). The resource-based theory of competitive advantage: Implications for strategy formulation. California Management Review, University of California, 33 (3), 114–135.
46. Gulati, R., Nohria, N., Zaheer, A., Strategic networks. Strategic Management Journal 21 (2000), 203–215.
47. Ha, S.H., Krishnan, R., A hybrid approach to supplier selection for the maintenance of a competitive supply chain. Expert Systems with Applications 34:2 (2008), 1303–1311.
48. Hahn, C., Johnson, M.D., Herrmann, A., Huber, F., Capturing customer heterogeneity using a finite mixture PLS approach. Schmalenbach Business Review 54:3 (2002), 243–269.
49. Hair, J.F., Sarstedt, M., Ringle, C.M., Mena, J.A., An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science 40:3 (2012), 414–433.
50. Hald, K.S., Cordón, C., Vollmann, T.E., Towards an understanding of attraction in buyer–supplier relationships. Industrial Marketing Management 38 (2009), 960–970.
51. Handfield, R.B., Bechtel, C., The role of trust and relationship structure in improving supply chain responsiveness. Industrial Marketing Management 31:4 (2002), 367–382.
52. Harris, L.C., O'Mally, L., Patterson, M., Professional interaction: exploring the concept of attraction. Marketing Theory 3:1 (2003), 9–36.
53. Havila, V., Medlin, C.J., Ending-competence in business closure. Industrial Marketing Management 41:3 (2012), 413–420.
54. Helfat, C.E., Finkelstein, S., Mitchell, W., Peteraf, M., Singh, H., Teece, D., Winter, S., Dynamic capabilities: Understanding strategic change in organizations. 2007, Blackwell Publishing.
55. Helper, S.R., Sako, M., Supplier relations in Japan and the United States: Are they converging. MIT Sloan Management Review 36:3 (1995), 77–84.
56. Henseler, J., Chin, W.W., A comparison of approaches for the analysis of interaction effects between latent variables using partial least squares path modeling. Structural Equation Modeling 17 (2010), 82–109.
57. Hill, C.W.L., Cooperation, opportunism, and the invisible hand: Implications for transaction cost theory. Academy of Management Review 15:3 (1990), 500–513.
58. Hoffmann, W.H., Strategies for managing a portfolio of alliances. Strategic Management Journal 28:8 (2007), 827–856.
59. Huang, M.-C., Yen, G.-F., Liu, T.-C., Reexamining supply chain integration and the supplier's performance relationships under uncertainty. Supply Chain Management: An International Journal 19:1 (2014), 64–78.
60. Isaacson, W., Steve Jobs. 2011, New York, Simon & Schuster.
61. Jansen, J.J.P., Tempelaar, M.P., van den Bosch, F.A.J., Volberda, H.W., Structural differentiation and ambidexterity: The mediating role of integration mechanisms. Organization Science 20:4 (2009), 797–811.
62. Jarvis, C.B., Mackenzie, S.B., Podsakoff, P.M., A critical review of construct indicators and measurement model misspecification in marketing and consumer research. Journal of Consumer Research 30:2 (2003), 199–218.
63. Jaworski, B.J., Kohli, A.K., Market orientation: Antecedents and consequences. Journal of Marketing 57:July (1993), 53–70.
64. Jiang, R.J., Tao, T.Q., Santoro, M.D., Alliance portfolio diversity and firm performance. Strategic Management Journal 31 (2010), 1136–1144.
65. Johnson, J.L., Sohi, R.S., Grewal, R., The role of relational knowledge stores in interfirm partnering. Journal of Marketing 68:July (2004), 21–36.
66. Johnston, D.A., McCutcheon, D.M., Stuart, F.I., Kerwood, H., Effects of supplier trust on performance of cooperative supplier relationships. Journal of Operations Management 22 (2004), 23–38.
67. Jöreskog, K.G., Sörbom, D., LISREL 8.80 for Windows (computer software). 2006, Scientific Software International, Inc., Skokie, IL.
68. Joshi, A.W., Continuous supplier performance improvement: Effects of collaborative communication and control. Journal of Marketing 73:January (2009), 133–150.
69. Kale, P., Singh, H., Building firm capabilities through learning: The role of the alliance learning process in alliance capability and firm-level alliance success. Strategic Management Journal 28:10 (2007), 981–1000.
70. Kale, P., Dyer, J.H., Singh, H., Alliance capability, stock market response, and long-term alliance success: The role of the alliance function. Strategic Management Journal 23:8 (2002), 747–767.
71. Kannan, V.R., Tan, K.C., Supplier selection and assessment: Their impact on business performance. Journal of Supply Chain Management, 2002, 11–21 (Fall).
72. Kannan, V.R., Tan, K.C., Buyer–supplier relationships: The impact of supplier selection and buyer–supplier engagement on relationship and firm performance. International Journal of Physical Distribution & Logistics Management 36:10 (2006), 755–775.
73. Ketchen, D.J., Hult, G.T.M., Toward greater integration of insights from organization theory and supply chain management. Journal of Operations Management 25:2 (2007), 455–458.
74. Krause, D.R., Handfield, R.B., Scannell, T.V., An empirical investigation of supplier development: Reactive and strategic processes. Journal of Operations Management 17 (1998), 39–58.
75. Kumar, N., Stern, L.W., Achrol, R.S., Assessing reseller performance from the perspective of the supplier. Journal of Marketing Research 29:2 (1992), 238–253.
76. Kwon, I.W.G., Suh, T., Factors affecting the level of trust and commitment in supply chain relationships. Journal of Supply Chain Management 40:1 (2004), 4–14.
77. Lambert, D.M., Cooper, M.C., Issues in supply chain management. Industrial Marketing Management 29:1 (2000), 65–83.
78. Lavie, D., Alliance portfolios and firm performance: A study of value creation and appropriation in the US software industry. Strategic Management Journal 28:12 (2007), 1187–1212.
79. Lee, H.L., The triple-A supply chain. Harvard Business Review 82:10 (2004), 102–112.
80. Lee, P.K.C., Yeung, A.C.L., Cheng, T.C.E., Supplier alliances and environmental uncertainty: An empirical study. International Journal of Production Economics 120 (2009), 190–204.
81. Levinthal, D.A., March, J.G., The myopia of learning. Strategic Management Journal 14 (1993), 95–112.
82. Li, S., Ragu-Nathan, B., Ragu-Nathan, T.-S., Rao, S.S., The impact of supply chain management practices on competitive advantage and organizational performance. Omega 34:2 (2006), 107–124.
83. Li, S., Madhok, A., Plaschka, G., Verma, R., Supplier-switching inertia and competitive asymmetry: A demand-side perspective. Decision Science 37:4 (2006), 547–576.
84. Lindell, M.K., Whitney, D.J., Accounting for common method variance in cross-sectional research designs. Journal of Applied Psychology 86:1 (2001), 114–121.
85. Lorenzoni, G., Lipparini, A., The leveraging of interfirm relationships as a distinctive organizational capability: A longitudinal study. Strategic Management Journal 20 (1999), 317–338.
86. Lynch, J.G., Bradlow, E.T., Huber, J.C., Lehmann, D.R., Reflections on the replication corner: In praise of conceptual replications. International Journal of Research in Marketing 32:4 (2015), 333–342.
87. Mackenzie, S.B., Podsakoff, P.M., Jarvis, C.B., The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions. Journal of Applied Psychology 90:4 (2005), 710–730.
88. Malhotra, M.K., Mackelprang, A.W., Are internal manufacturing and external supply chain flexibilities complementary capabilities?. Journal of Operations Management 30 (2012), 180–200.
89. March, J.G., Exploration and exploitation in organizational learning. Organizational Science 2:1 (1991), 71–87.
90. McCutcheon, D., Stuart, F.I., Issues on the choice of supplier alliance partners. Journal of Operations Management 18 (2000), 279–301.
91. Mesquita, L.F., Anand, J., Brush, T.H., Comparing the resource-based and relational views: Knowledge transfer and spillover in vertical alliances. Strategic Management Journal 29:9 (2008), 913–941.
92. Mitrega, M., Pfajfar, G., Business relationship process management as company dynamic capability improving relationship portfolio. Industrial Marketing Management 46 (2015), 193–203.
93. Mitrega, M., Zolkiewski, J., Negative consequences of deep relationships with suppliers: An exploratory study in Poland. Industrial Marketing Management 41:5 (2012), 886–894.
94. Mitrega, M., Forkmann, S., Ramos, C., Henneberg, S.C., Networking capability in business relationships — Concept and scale development. Industrial Marketing Management 41 (2012), 739–751.
95. Moeller, S., Fassnacht, M., Klose, S., A framework for supplier relationship management (SRM). Journal of Business-to-Business Marketing 13:4 (2006), 69–94.
96. Mohr, J., Spekman, R., Characteristics of partnership success: partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal 15 (1994), 135–152.
97. Mortensen, M.-H., Understanding attractiveness in business relationships — A complete literature review. Industrial Marketing Management 41 (2012), 1206–1218.
98. Mortensen, M.H., Freytag, P.V., Arlbjørn, J.S., Attractiveness in supply chains: A process and matureness perspective. International Journal of Physical Distribution & Logistics Management 38:10 (2008), 799–815.
99. Narasimhan, R., Das, A., The impact of purchasing integration and practices on manufacturing performance. Journal of Operations Management 19 (2001), 593–609.
100. Olsen, R.F., Ellram, L.M., A portfolio approach to supplier relationships. Industrial Marketing Management 26:2 (1997), 101–113.
101. Ordoobadi, S.M., Development of a supplier selection model using fuzzy logic. Supply Chain Management: An International Journal 14:4 (2009), 314–327.
102. Peng, D.X., Schroeder, R.G., Shah, R., Linking routines to operations capabilities: A new perspective. Journal of Operations Management 26:6 (2008), 730–748.
103. Petersen, K.J., Ragatz, G.L., Monczka, R.M., An examination of collaborative planning effectiveness and supply chain performance. Journal of Supply Chain Management 41:2 (2005), 14–25.
104. Podsakoff, P.M., MacKenzie, S.B., Lee, J.-Y., Podsakoff, N.P., Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applier Psychology 88:5 (2003), 879–903.
105. Podsakoff, P.M., MacKenzie, S.B., Podsakoff, N.P., Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology 63 (2012), 539–569.
106. PricewaterhouseCoopers, 16th annual global CEO survey: Dealing with disruption — Adapting to survive and thrive. 2012 ( http://www.pwc.com/gx/en/ceo-survey/2013/assets/pwc-16th-global-ceo-survey_jan-2013.pdf, Accessed June 2013).
107. Rai, A., Patnayakuni, R., Seth, N., Firm performance impacts of digitally enabled supply chain integration capabilities. MIS Quarterly 30:2 (2006), 225–246.
108. Raisch, S., Birkinshaw, J., Organizational ambidexterity: Antecedents, outcomes, and moderators. Journal of Management 34:3 (2008), 375–409.
109. Reinartz, W., Krafft, M., Hoyer, W.D., The customer relationship management process: Its measurement and impact on performance. Journal of Marketing Research 41 (2004), 293–305.
110. Reuters, Insight: Apple and Samsung, frenemies for life. 2013 ( http://www.reuters.com/article/2013/02/10/net-us-apple-samsung-idUSBRE91901Q20130210, accessed 06/2013).
111. Ringle, C.M., Wende, S., Will, A., The finite mixture partial least squares approach: Methodology and application. Vinzi, E., Chin, W.W., Henseler, J., Wang, H., (eds.) Handbook of Partial Least Squares: Concepts, Methods and Applications in Marketing and Related Fields, 2008, Springer, Berlin.
112. Ringle, C.M., Wende, S., Becker, J.M., Smartpls 3. 2014, SmartPLS, Hamburg.
113. Ritter, T., The networking company: Antecedents for coping with relationships and networks effectively. Industrial Marketing Management 28:5 (1999), 467–479.
114. Ritter, T., Geersbro, J., Organizational relationship termination competence: A conceptualization and an empirical test. Industrial Marketing Management 40 (2011), 988–993.
115. Ritter, T., Gemünden, H.G., Network competence: Its impact on innovation success and its antecedents. Journal of Business Research 56:9 (2003), 745–755.
116. Ritter, T., Gemünden, H.G., The impact of a company's business strategy on its technological competence, network competence and innovation success. Journal of Business Research 56:9 (2004), 745–755.
117. Ritter, T., Wilkinson, I.F., Johnston, W.J., Measuring network competence: Some international evidence. Journal of Business & Industrial Marketing 17:2/3 (2002), 119–138.
118. Sarstedt, M., Ringle, M., Treating unobserved heterogeneity in PLS path modeling: A comparison of FIMIX-PLS with different data analysis strategies. Journal of Applied Statistics 37:8 (2010), 1299–1318.
119. Sarstedt, M., Becker, J.-M., Ringle, C.M., Schwaiger, M., Uncovering and treating unobserved heterogeneity with FIMIXPLS: Which model selection criterion provides an appropriate number of segments?. Schmalenbach Business Review 63:1 (2011), 34–62.
120. Schilke, O., On the contingent value of dynamic capabilities for competitive advantage: The nonlinear moderation effect of environmental dynamism. Strategic Management Journal 35 (2014), 179–203.
121. Sheng, S., Zhou, K.Z., Li, J.J., The effects of business and political ties on firm performance: evidence from China. Journal of Marketing 75 (2011), 1–15 (January).
122. Simsek, Z., Organizational ambidexterity: Towards a multilevel understanding. Journal of Management Studies 46:4 (2009), 597–624.
123. Spekman, R.E., Kamauff, J.W. Jr., Myhr, N., An empirical investigation into supply chain management: A perspective on partnerships. Supply Chain Management: An International Journal 3:2 (1998), 53–67.
124. Stevenson, M., Spring, M., Flexibility from a supply chain perspective: Definition and review. International Journal of Operations & Production Management 27:7 (2007), 685–713.
125. Swafford, P.M., Ghosh, S., Murthy, N., The antecedents of supply chain agility of a firm: Scale development and model testing. Journal of Operations Management 24 (2006), 170–188.
126. Tachizawa, E.M., Thomsen, C.G., Drivers and sources of supply flexibility: An exploratory study. International Journal of Operations & Production Management 27:10 (2007), 1115–1136.
127. Tahtinen, J., Halinen, A., Research on ending exchange relationships: A categorization, assessment and outlook. Marketing Theory 2:2 (2002), 165–188.
128. Teece, D.J., Pisano, G., Shuen, A., Dynamic capabilities and strategic management. Strategic Management Journal 18:7 (1997), 509–533.
129. Tóth, Z., Thiesbrummel, C., Henneberg, S.C., Naudé, P., Understanding configurations of relational attractiveness of the customer firm using fuzzy set QCA. Journal of Business Research 68:3 (2015), 723–734.
130. Villena, V.H., Revilla, E., Choi, T.Y., The dark side of buyer–supplier relationships: A social capital perspective. Journal of Operations Management 29 (2011), 561–576.
131. Vonderembse, M.A., Tracey, M., The impact of supplier selection criteria and supplier involvement on manufacturing performance. Journal of Supply Chain Management, 1999, 33–39 (Summer).
132. Wagner, S.M., A firm's responses to deficient suppliers and competitive advantage. Journal of Business Research 59:6 (2006), 686–695.
133. Wagner, S.M., Friedl, G., Supplier switching decisions. European Journal of Operational Research 183:2 (2007), 700–717.
134. Wagner, S.M., Krause, D.R., Supplier development: Communication approaches, activities and goals. International Journal of Production Research 47:12 (2009), 3161–3177.
135. Walter, A., Auer, M., Ritter, T., The impact of network capabilities and entrepreneurial orientation on university spin-off performance. Journal of Business Venturing 21 (2006), 541–567.
136. Ward, P.T., McCreery, J.K., Ritzman, L.P., Sharma, D., Competitive priorities in operations management. Decision Sciences 29:4 (1998), 1035–1046.
137. Wassmer, U., Alliance portfolios: A review and research agenda. Journal of Management 36:1 (2010), 141–171.
138. Wathne, K.H., Heide, J.B., Opportunism in interfirm relationships: Forms, outcomes, and solutions. Journal of Marketing 64:4 (2000), 36–51.
139. Watson, G., Uncertainty and contractual hazard in the film industry: Managing adversarial collaboration with dominant suppliers. Supply Chain Management: An International Journal 9:5 (2004), 402–409.
140. Wernerfelt, B., A resource-based view of the firm. Strategic Management Journal 5 (1984), 171–180.
141. Williamson, O.E., The economic institution of capitalism. 1985, Free Press, New York.
142. Winter, S.G., Understanding dynamic capabilities. Strategic Management Journal 24:10 (2003), 991–995.
143. Wu, F., Yeniyurt, S., Kim, D., Cavusgil, S.T., The impact of information technology on supply chain capabilities and firm performance: A resource-based view. Industrial Marketing Management 35:4 (2006), 493–504.
144. Zaefarian, G., Forkmann, S., Mitrega, M., Henneberg, S.C., A capability perspective on relationship ending and its impact on product innovation success and firm performance. Long Range Planning, 2015, 10.1016/j.lrp.2015.12.023 (in press).
145. Zollo, M., Winter, S.G., Deliberate learning and the evolution of dynamic capabilities. Organization Science 13:3 (2002), 339–351.