What motivates contributors vs. lurkers? An investigation of online feedback forums

Information Systems Research

Volumn 26, Issue 4, 2015, Pages 773-792

  Phang, Chee Wei ^a   Kankanhalli, Atreyi ^b   Tan, Bernard C Y ^b  

^a FUDAN UNIVERSITY   (China)

^b NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

Author keywords

Construal level theory; Contributors; IT enabled public goods theory; Lurkers; Online feedback forums; Online policy deliberation forums; Public participation theories

Indexed keywords

SOCIAL NETWORKING (ONLINE);

CONSTRUAL LEVELS; CONTRIBUTORS; LURKERS; ONLINE FEEDBACK; ONLINE POLICY DELIBERATION FORUMS; PUBLIC GOODS; PUBLIC PARTICIPATION;

PUBLIC POLICY;

EID: 84957671258     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.2015.0599     Document Type: Article

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