Online discussion group sustainability: Investigating the interplay between structural dynamics and social dynamics over time

Journal of the Association for Information Systems

Volumn 11, Issue 2, 2010, Pages 95-121

  Ridings, Catherine ^a   Wasko, Molly ^b  

^a LEHIGH UNIVERSITY   (United States)

^b FLORIDA STATE UNIVERSITY   (United States)

Author keywords

Online discussion groups; Social networks; Sustainability

Indexed keywords

DYNAMICS; ONLINE SYSTEMS; SOCIAL NETWORKING (ONLINE); SUSTAINABLE DEVELOPMENT;

COMMUNICATIONS ACTIVITIES; COPING STRATEGIES; DISCUSSION GROUPS; MIXED METHOD; ONLINE DISCUSSION GROUP; ONLINE DISCUSSIONS; QUANTITATIVE CHANGES; RESEARCH NEEDS; SOCIAL DYNAMICS; SOCIAL NETWORK;

STRUCTURAL DYNAMICS;

EID: 77953103591     PISSN: 15583457     EISSN: 15369323     Source Type: Journal    
DOI: 10.17705/1jais.00220     Document Type: Article

References (49)

1. (2001) Federal Policy for the Protection of Human Subjects, in Code of Federal Regulations, vol. Title 45.
2. Borgatti, S., M. G. Everett, and L. C. Freeman (1999) UCINET 6 for Windows. Natick, MA: Analytic Technologies.
3. Brann, M. and J. G. Anderson (2002) E-Medicine and Health Care Consumers: Recognizing Current Problems and Possible Resolutions for a Safer Environment, Health Care Analysis 10 pp. 403-415.
4. Burt, R. S. (1997) The contingent value of social capital, Administrative Science Quarterly 42 pp. 339-365.
5. Butler, B. (2001a) Membership Size, Communication Activity and Sustainability: A Resource-Based Model of Online Social Structures, Information Systems Research (12) 4, pp. 346-362.
6. Butler, B. (2001b) Membership size, communication activity, and sustainability: A resource-based model of online social structures, Information Systems Research (12) 4, pp. 346-362.
7. Connolly, T. and B. K. Thorn (1990) Discretionary databases: Theory, Data and Implications, in J. Fulk and C. Steinfield (Eds.) Organizations and Communication Technology, Newbury Park, CA: Sage, pp. 219-233.
8. Constant, D., L. Sproull, and S. Kiesler (1996) The Kindness of Strangers: The Usefulness of Electronic Weak Ties for Technical Advice, Organization Science (7) 2, pp. 119-135.
9. Cummings, J. N., B. Butler, and R. Kraut (2002) The quality of online social relationships, Communications of the ACM (45) 7, pp. 103-108.
10. Erickson, T. (1997) Social Interaction on the Net: Virtual Community as Participatory Genre. 30th Annual Hawaii International Conference on System Sciences, Hawaii, 1997, pp. 13-21 VI.
11. Faraj, S. and S. L. Johnson. (2005) Reciprocity or Generalized Exchange? Structuring of Electronic Knowledge Networks. Academy of Management, Honolulu, Hawaii, 2005.
12. Figallo, C. (1998) Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining A Competitive Edge. New York: John Wiley & Sons, Inc.
13. Forster, S. (2002) Consumers Using Wrong Criteria To Evaluate Medical Web Sites, in The Wall Street Journal, pp. D3.
14. Fox, S. (2005) Health Information Online. Pew Internet & American Life Project.
15. Fox, S., L. Rainie, J. Horrigan, A. Lenhart et al. (2000) The online health care revolution: How the Web helps Americans take better care of themselves. The Pew Internet & American Life Project.
16. Fulk, J., A. J. Flanagin, M. E. Kalman, P. R. Monge et al. (1996) Connective and communal public goods in interactive communication systems, Communication Theory (6) 1, pp. 60-87.
17. Galegher, J., L. Sproull, and S. Kiesler (1998) Legitimacy, Authority & Community in Electronic Support Groups, Written Communication (13) 4, pp. 493-530.
18. Hagel, J. and A. G. Armstrong (1997) Net Gain: Expanding Markets Through Virtual Communities. Boston: Harvard Business School Press.
19. Hansen, M. T., N. Nohria, and T. Tierney (1999) What's your strategy for managing knowledge, Harvard Business Review (77) 2, pp. 106-116.
20. Hayes, A. F. and K. Krippendorff (2007) Answering the call for a standard reliability measure for coding data, Communication Methods and Measures (1pp. 77-89.
21. Higgins, M. (2005) Patients deciding more on their own, in The Washington Times, pp. C9. Washington, D.C.
22. http://www.fundinguniverse.com/company-histories/WebMD-Corporation-Company-History.html (2007) Error! Hyperlink reference not valid.
23. Johnson, R. A. and D. W. Wichern (1998) Applied Multivariate Statistical Analysis, 4 edition. Upper Saddle River, NJ: Prentice-Hall.
24. Jones, Q. and S. Rafaeli. (1999) User Population and User Contributions to Virtual Publics: A Systems Model. GROUP 99, Phoenix, Arizona, 1999, pp. 239-248.
25. Jones, Q., G. Ravid, and S. Rafaeli (2004) Information Overload and the Message Dynamics of Online Interaction Spaces: A Theoretical Model and Empirical Exploration, Information Systems Research (15) 2, pp. 194-210.
26. Juran, J. (1950) Pareto. Lorenz, Cournot Bernoulli, Juran and Others, Industrial Quality Control 17 pp. 25.
27. Juran, J. (1954) Universals in Management Planning and Controlling, Management Review (43) 11, pp. 748-761.
28. Landro, L. (2007) Better Ways to Treat Back Pain, in The Wall Street Journal, pp. D1.
29. Lewis, D. D. and K. A. Knowledge (1997) Threading electronic mail: A preliminary study, Information Processing Management (33) 2, pp. 209-217.
30. Lombard, M. J., Snyder-Duch, and C. C. Bracken (2002) Content Analysis in Mass Communication: Assessment and Reporting of Intercoder Reliability, Human Communications Research (28) 4, pp. 587-604.
31. Monge, P. R., J. Fulk, M. E. Kalman, A. J. Flanagin et al. (1998) Production of Collective Action in Alliance-Based Interorganizational Communication and Information Systems, Organization Science (9) 3, pp. 411-433.
32. Newman, M. E. J., D. J. Watts, and S. H. Strogatz. (2002) Random Graph Models of Social Networks. Proceedings of the National Academy of Sciences of the United States of America - Physical Sciences, 2002, pp. 2566-2572 99.
33. Nonnecke, B. and J. Preece. (2000) Lurker Demographics: Counting the silent. CHI 2000, Amsterdam, 2000, pp. 73-80.
34. Oliver, P. E. and G. Marwell (2001) Whatever happened to critical mass theory? A retrospective and assessment, Sociological Theory 19 pp. 292-311.
35. Oliver, P. E., G. Marwell, and R. Teizeira (1985) A Theory of the Critical Mass. I. Interdependence, Group Heterogeneity, and the Production of Collective Action, The American Journal of Sociology (91) 3, pp. 522-556.
36. Preece, J. (2002) Supporting Community and Building Social Capital, Communications of the ACM (45) 4, pp. 37-39.
37. Rainie, L. (2005) Internet: The Mainstreaming of Online Life. Pew Internet & American Life Project.
38. Ridings, C. and D. Gefen (2004a) Virtual Community Attraction: Why People Hang Out Online, Journal of Computer Mediated Communication (10) 1.
39. Ridings, C. and D. Gefen (2004b) Virtual Community Attraction: Why People Hang Out Online, in Journal of Computer Mediated Communication, vol. 10.
40. Singer, J. D. and J. B. Willett (2003) Applied Longitudinal Data Analysis. New York: Oxford University Press.
41. Smith, A. D. (1999a) Problems of conflict management in virtual communities, in M. A. Smith and P. Kollock (Eds.) Communities in Cyberspace, New York: Routledge, pp. 134-163.
42. Smith, M. A. (1999b) Invisible crowds in cyberspace: Mapping the social structure of the Usenet, in M. A. Smith (Ed.) Communities in Cyberspace, New York: Routledge, pp. 195-219.
43. Thorn, B. K. and T. Connolly (1987) Discretionary data bases: A theory and some experimental findings, Communication Research (14) 5, pp. 512-528.
44. Wasko, M. and R. Teigland. (2002) The provision of online public goods: Examining social structure in a network of practice. The 23rd Annual International Conference on Information Systems, Barcelona, Spain, 2002.
45. Wasko, M. M. and S. Faraj (2005) Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice, MIS Quarterly (29) 1, pp. 35-57.
46. Wasko, M. M., S. Faraj, and R. Teigland (2004) Collective action and knowledge contribution in electronic networks of practice, Journal of the Association of Information Systems (5) 11, pp. article 15.
47. Wellman, B. (1997) An Electronic Group is Virtually a Social Network, in S. Kiesler (Ed.) Culture of the Internet, Mahawah, NJ: Lawrence Erlbaum Associates, pp. 179-205.
48. Wellman, B. and M. Gulia (1999a) Net-Surfers Don't Ride Alone: Virtual Communities as Communities, in B. Wellman (Ed.) Networks in the Global Village: Life in Contemporary Communities, Boulder, CO: Westview Press, pp. 331-366.
49. Wellman, B. and M. Gulia (1999b) Virtual communities as communities, in M. A. Smith and P. Kollock (Eds.) Communities in Cyberspace, New York: Routledge, pp. 167-194.