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Volumn 27, Issue 10, 2015, Pages 763-792

A conceptual framework of challenges and solutions for managing global software maintenance

Author keywords

distributed development; global software engineering; management; outsourcing; software maintenance

Indexed keywords

MANAGEMENT; OUTSOURCING; SOFTWARE DESIGN;

EID: 84943163600     PISSN: None     EISSN: 20477481     Source Type: Journal    
DOI: 10.1002/smr.1720     Document Type: Article
Times cited : (33)

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