An influence model for factors in outsourced software maintenance

Journal of Software Maintenance and Evolution

Volumn 18, Issue 6, 2006, Pages 385-423

  Bhatt, Pankaj ^a   Shroff, Gautam ^a   Anantaram, C ^a   Misra, Arun Kumar ^b  

^a TATA CONSULTANCY SERVICES   (India)

^b MOTILAL NEHRU NATIONAL INSTITUTE OF TECHNOLOGY   (India)

Author keywords

Effort; Factors; Influence model; Outsourcing; Software maintenance

Indexed keywords

INFORMATION TECHNOLOGY; INTERNET; MAINTENANCE; OUTSOURCING;

GLOBAL DEPLOYMENT; INFLUENCE MODEL; ORGANIZATIONAL FACTORS; SOFTWARE SYSTEMS;

COMPUTER SOFTWARE MAINTENANCE;

EID: 33845418716     PISSN: 1532060X     EISSN: 15320618     Source Type: Journal    
DOI: 10.1002/smr.339     Document Type: Article

References (33)

1. Chaudhary A, Nam K, Rao HR. Management of information systems outsourcing: A bidding perspective. Journal of Management Information Systems 1995; 12(2):131-159.
2. Slaughter S, Ang S. Employment outsourcing in information systems. Communications of the ACM 1996; 39(7):47-49.
3. The Economist. A World of Work (survey: outsourcing). http://www.economist.com/surveys/displaystory.cfm?story_id=E1_PPVTQTG [29 September 2006].
4. The Economist. Men and Machines (survey: outsourcing). http://www.economist.com/surveys/displaystory.cfm?story_id=E1-PPVTQDN [29 September 2006].
5. Craig D, Willmott P. Outsourcing grows up. McKinsey on Finance 2005; 14(4): 1-6.
6. Aspray W, Mayadas F, Vardi MY (eds.). Globalization and Offshoring of Software - A Report of the ACM Job Migration Task Force. ACM Press: New York NY, 2006; 245 pp.
7. IEEE. Standard for Software Maintenance, IEEE Std 1219-1998, 1998; 47 pp.
8. Lientz BP, Swanson EB. Software Maintenance Management. Addison-Wesley: Reading MA, 1980; 214 pp.
9. Swanson EB. The dimensions of maintenance. Proceedings of the 2nd International Conference on Software Engineering. IEEE Computer Society Press: Los Alamitos CA, 1976; 492-497.
10. Zelkowitz MV. Perspectives in software engineering. ACM Computing Surveys 1978; 10(2):197-216.
11. Shepperd M, Cartwright M. Predicting with sparse data. IEEE Transactions on Software Engineering 2001; 27(11):987-998.
12. Lucia AD, Pompella E, Stefanucci S. Effort estimation for corrective software maintenance. Proceedings of the 14th International Conference on Software Engineering and Knowledge Engineering. ACM Press: New York NY, 2002; 409-416.
13. Polo M, Piattini M, Ruiz F. Advances in Software Maintenance Management: Technologies and Solutions. Idea Group Publishing: Hershey PA, 2003; 300 pp.
14. Ferens DV. The conundrum of software estimation model. IEEE AES Systems Magazine 1999; 14(3):23-29.
15. Tsoi HL. A framework for management software project development. Proceedings of the 1999 ACM Symposium on Applied Computing. ACM Press: New York NY, 1999; 593-597.
16. Periyasamy K, Mathew C. Paradigm shift in software re-engineering: An experience report. Proceedings of the 1996 Conference of the Centre for Advanced Studies on Collaborative Research. IBM Press: Toronto ON, 1996; 32.
17. Philip T, Ramsundar R. A reengineering framework for small scale software. ACM SIGSOFT Software Engineering Notes 1995; 20(5):51-55.
18. Arnold RS. Software Reengineering. IEEE Computer Society Press: Los Alamitos CA, 1993; 675 pp.
19. Park RE. Software size measurement: a framework for counting source statements. Technical Report CMU/SEI-92-TR-20, Software Engineering Institute, Carnegie Mellon University, Pittsburgh PA, 1992; 242 pp. Available at: http://www.sei.cmu.edu/publications/documents/92.reports/92.tr.020.html [10 September 2006].
20. International Organization for Standardization (ISO). Software Engineering - IFPUG 4.1 Unadjusted Functional Size Measurement Method - Counting Practices Manual, ISO/IEC 20926:2003, 2003; 342 pp.
21. UKSMA. MK II Function Point Analysis Counting Practices Manual Version 1.3.1. The United Kingdom Software Metrics Association: Edenbridge, Kent, U.K., 1998; 100 pp.
22. Common Software Measurement International Consortium. COSMIC-FFP Measurement Manual, Version 2.1. The Common Software Measurement International Consortium: Montréal, Canada, 2001; 59 pp. Available at: http://www.cosmicon.com/ [10 September 2006].
23. Bhatt P, Shroff G, Misra AK. Dynamics of software maintenance. ACM SIGSOFT Software Engineering Notes 2004; 29(5): 1-5.
24. Dart S, Christie AM, Brown AW. A case study in software maintenance. Technical Report CMU/SEI-93-TR-8, Software Engineering Institute, Carnegie Mellon University, Pittsburgh PA, 1993; 58 pp.
25. Perry WE. Managing Systems Maintenance. Q.E.D. Information Science, Inc.: Wellesley MA, 1981; 372 pp.
26. Parikh G. Handbook of Software Maintenance. Wiley: New York NY, 1986; 421 pp.
27. Goles T, Chin WW. Information systems outsourcing relationship factors: Detailed conceptualization and initial evidence. The DATA BASE for Advances in Information Systems 2005; 36(4):47-67.
28. Lientz BP. Issues in software maintenance. ACM Computing Surveys 1983; 15(3):271-278.
29. Banker RD, Datar SM. Kemerer CF, Zweig D. Software complexity and maintenance costs. Communications of the ACM 1993; 36(11):81-94.
30. Ahn S, Sun J, Kim S, Kim H. The software maintenance project estimation model based on function points. Journal of Software Maintenance and Evolution: Research and Practice 2003; 15(2):71-84.
31. Basili V. Briand L, Condon S, Kim Y-M, Melo WL, Valett JD. Understanding and predicting the process of software maintenance releases. Proceedings 18th International Conference on Software Engineering (ICSE-18). IEEE Computer Society Press: Los Alamitos CA, 1996; 464-474.
32. Li W, Delugach H. Software metrics and application domain complexity. Proceedings Asia-Pacific Software Engineering and International Computer Science Conference (APSEC'97/ICSC'97). IEEE Computer Society Press: Los Alamitos CA, 1997; 513-514.
33. Levin RI, Rubin DS. Statistics for Management. Prentice-Hall: Englewood Cliffs NJ, 2005; 91-95 pp.